Had issues with our spring leaving us without water on a Sunday morning. Springhill came out within a couple of hours and although couldn’t fix the issue as it was outside of their skill set, gave u... See more
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Review summary
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Reviews shaping this summary
Amazing team! Husband seriously ill & water failed. The company rallied round dropped everything to help sort out the problem. They came on numerous times & are still keeping "an eye" on the situati... See more
Company replied
Brilliant service from a company who pulled out all the stops in my hour of need. Water supply blocked & husband in ICU very seriously ill. Team members sorted out the problem & came back to check i... See more
Company replied
Had a problem with the pump continually cutting out by emptying the outside collection tank, before the steam could refill it because of slow flow rate. Engineer turned out a sorted the problem by... See more
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Company details
- Water Filter Supplier
- Water Pump Supplier
- Water Purification Company
- Water Softening Equipment Supplier
- Water Testing Service
- Water Treatment Supplier
Written by the company
We supply, install, and maintain water filtration systems across the North of England.
Contact info
Unit 15c Moderna Business Park, HX7 5QQ, Mytholmroyd, United Kingdom
- 01422 833121
- info@springhillwater.co.uk
- privatewatersupplies.org.uk
4.8
Excellent
725 reviews
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Hasn’t replied to negative reviews
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Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review.
Take care,
Springhill Water Services.
Excellent Customer Service
Responded same day and stayed until I had water back on, even working in the dark with only head torches for light.
November 12, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Great service all round.
First time dealing with the company. Everyone I spoke with and emailed was caring and attentive. Where another company simply send a large bill, Springhill explained what was required and gave a clear idea of cost. No surprises. Highly recommended.
October 31, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review. Your comments are greatly appreciated. I will be sure to pass your kind words on to our team.
Take care,
Springhill Water Services.
Emergency callout
Called out on late Saturday afternoon as our domestic borehole was not working. Agreed to have the engineer to attend on Sunday am , as an emergency callout, although saturday was mooted as an option. Decided that was impractical as it was dark, a long way etc etc and we could wait until the next day.
We use Springhill for all our borehole and filtration needs and have found them to be extremely professional, efficient and pleasant people to work with. Wouldn't use anyone else.
November 4, 2024
Reply from Springhill Water Services
Hello,
Thank you so much for your kind words, they are greatly appreciated. I will be sure to pass them on to our engineers.
Take care,
Springhill Water Services.
Fast and efficient work always…
Fast and efficient work always available especially in a crisis
November 4, 2024
Reply from Springhill Water Services
Hello,
Thank you so much for taking the time out to leave us a 5 star review.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you so much for taking the time out to leave us a 5 star review.
Take care,
Springhill Water Services.
Quick and fuss free
Quick and fuss free . Informed which items needed / were replaced on the day .
Helpful approachable staff .
I am a happy customer.
October 29, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave a 5 star review. Your comments are greatly appreciated. I will pass your comments on to our engineers.
Take care,
Springhill Water Services.
My water system was installed by…
My water system was installed by Springhill about 5 years ago and they service it every year for me, their service is 100%. Nice people to deal with, turn up when they say they will. Brilliant company to deal with.
October 25, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Excellent firm to deal with
Excellent firm to deal with. Recent problem with a water leak on a private water system. First visit didn’t fix it completely. Engineer revisited quickly and resolved the issue
Would recommend Springhill Water 100%
October 22, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time out to leave a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
First class service from initial…
First class service from initial enquiries to explanation of water test results.
October 9, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Personable and efficient technician…
Personable and efficient technician explained clearly how equipment was working.
September 20, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Springhill freely gave help and advice
Springhill freely gave help and advice on treating a spring supply for an off grid property togther with testing of a water sample.
September 12, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
very good service
September 18, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
Consistently good
We’ve used Springhill for a number of years now. They were happy to service our system even though they did not install it. When we have had the occasional system wobble they have been helpful and supportive both over the phone to walk us through steps to resolve the issue or sending a member of their team out if needed.
September 9, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review. Your comments are greatly appreciated. I will be sure to pass your kind words on to our engineers.
Take care,
Springhill Water Services.
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
They are always more than helpful
August 29, 2024
Reply from Springhill Water Services
Hello,
Thank you for taking the time to leave us a 5 star review. Your comments are greatly appreciated.
Take care,
Springhill Water Services.
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