Prizeout Reviews 1,389

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the speed and reliability of the service, often receiving their gift cards very quickly, sometimes instantly. Many appreciate the wide selection of gift cards available, making it easy to find options for various needs, from everyday purchases to special occasions. The overall process is described as easy, convenient, and stress-free, with many people reporting no issues over multiple transactions. However, some people were dissatisfied with issues related to gift card functionality, reporting instances of cards with no value or those linked to other users. Additionally, a few other people also felt that customer service response times were slow or non-existent when problems arose, leading to concerns about lost funds.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers appreciating the ease of getting and managing... See more

User experience

Customers consistently report a highly positive user experience, finding the platform fast, easy to use, and... See more

Payment

Users describe ambiguous interactions with payment, with many reviewers praising the fast and easy processing... See more

Service

Reviewers mention positive feedback about service, with many praising the fast and friendly service, as well... See more

Response time

Customers consistently note ambiguous experiences with response times, with many reviewers praising the speed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They act as ' banker's ' for online transactions. Used by retailers, casinos, nonprofits...Any online money transactions. So I am owed $110 dollars by Chumba casinos, they pay PRIZEOUT, PRIZEO... See more

Company replied

Rated 4 out of 5 stars

Ease of getting to the Gift Card is the key perk. My only complaint is the lack of barcodes are QR codes to pay with. Most interactions require someone to take down the numbers to enter. understand t... See more

Rated 5 out of 5 stars

Very fast and reliable, I have never had a problem redeeming a prize before. They generally get back to you in only a few moments, and rarely take a few business days to complete. There are always man... See more

Rated 5 out of 5 stars

Any time I redeemed a gift card from Prizeout, I could always count on them for fast friendly service and always a rapid redemption time usually by the next day or even within a few hours or instantly... See more


Company details

  1. Online Marketplace

Written by the company

Prizeout, an ad-tech company based in New York, NY, transforms traditional cashout processes by offering a platform where users can redeem earnings through digital gift cards from thousands of brands. This benefits merchants by attracting customers ready to spend, boosting acquisition, retention, and loyalty. Prizeout partners with industries like Credit Unions, Financial Institutions, Gaming, and the Gig Economy, allowing users to receive instant cash back from national and local brands. Their mission is to maximize the value of consumers' earnings by providing brand-funded offers, giving users more for their money.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I have emailed multiple times and keep…

I have emailed multiple times and keep getting the same response that prizeout will be contact me back in a few hours. Also I was given an invalid eBay code and have still not received a new or redeemable eBay code back. I just keep getting the same email, that prizeout will be with me shortly.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I really like how they expedite the…

I really like how they expedite the gift cards and they are available almost immediately. However, in the past there seemed to be a bigger selection of gift cards available (ie: Sam's Club, Best Buy, and others).

January 20, 2026
Unprompted review
Rated 3 out of 5 stars

Several of the gift cards I have chosen…

Several of the gift cards I have chosen did not offer the option to add to my Apple wallet. Nearly every gift card I have attempted to use at the various retailers has been a hassle.. the barcodes don’t work , the cashier has to enter the card information manually and more often than not, a manager has to be called to help.. at this point I end up having to tell the manager what they need to do to make it work because it happens so often, I know more about it than they do! I also have had many issues/frustrations with the remaining card balance not updating (showing the correct balance) both on your website or within apple wallet… recent examples of this issue.. I knew I had used “some” of a $25 Jersey Mike’s gift card but your website and Apple wallet said that the full $25 was available, this went on for many weeks where I would check over and over again trying to find out the remaining balance prior to using the card again and each time I checked it would give me the balance amount of the original full gift card amount but with a new “recent” date that the balance update had been updated.. like as of X date (2 days prior to my inquiry “ the balance is $25. I knew that the balance was not correct and I had used the card for a partial
Amount many weeks prior.. so I didn’t want to use the card again until the balance actually updated and showed that I had used some of the funds.. but again, I didn’t have record of exactly how much I had spent, I just knew that I had used it. The balance finally updated many weeks, maybe even a couple months after I knew I had spent some of it and said that I had about half left .. so I went to use the card again and found out that it really only had less than $1 left and once again , it was not correct on your website.
I do like the discount “sale” offers for select retailers and I like that you have a decent selection of participating retailers to choose from. Would love to see Amazon and Target as an option. Would love to see a Visa card that can be used anywhere or at least an option to change your mind and select a new retailer as an exchange for past selections that are unused.

January 31, 2026
Unprompted review

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