Prize Paradise Reviews 

3,033
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

💯 genuine site. I’ve had so much luck on here. ( I never have luck) I’ve won many instant wins which are paid immediately and end game prizes which are paid within the hour. Just to add I’ve won b... See more

Rated 5 out of 5 stars

I literally cannot praise Prize Paradise enough. They are the BEST site out there, they really are. Such sincere, genuine, helpful people & such great fun too. The more you play & watch the live wins,... See more

Rated 5 out of 5 stars

I was lucky enough to win 500 pounds on an instant win but had issues when it came to withdrawing. I messaged via messenger and Ryan was super speedy with his response,literally within minutes.But... See more

Rated 5 out of 5 stars

Was sat saying to my partner that I’m worried how we’ll afford Christmas this year (currently on maternity leave with our 4 month old). Bought some 5p tickets and won £555! Absolutely buzzing thank yo... See more

Company details

  1. Gaming service Provider

About Prize Paradise

Written by the company

We are the #1 Trusted competition site on TrustPilot.

We have gave over £18million in Prizes since trading in July 2020!

All draws done live on Facebook.

Guaranteed draw regardless of ticket sales.

Follow our socials below to keep up with our latest competitions and winners!

Instagram - https://www.instagram.com/prizeparadise

Facebook - https://www.facebook.com/PrizeParadise1/


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,033)

259 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Platform!

I’ve been entering Prize Paradise every now and then after my sister won 20k. I’ve won some instant wins and always hoped for a big win…
I was lucky enough to with £3,000 and I still cannot believe it! The process in receiving the money was super quick and the team at Prize Paradise are second to none!
Thank you so much! You really have to be in it to win it!

January 13, 2026
Rated 1 out of 5 stars

Account permanently locked

I previously left a review about my experience using Prize Paradise. Following that, my account has now been permanently locked without any notification, explanation, or opportunity to discuss the decision. I only discovered the lock when I tried to log in to view the “outstanding tickets” the company said I still had in the public review.
It feels retaliatory and completely unprofessional. Based on this experience, I would not trust or use this site again.

EDIT:My follow-up review is not a “false review” it is an accurate description of my genuine experience. The follow up review also wasn’t posted because I “didn’t win” it was posted because I had another negative experience with your company where you took extreme measures for me posting the original review. My account was permanently locked without any notification, explanation, or opportunity to resolve anything.
This situation could have been handled professionally through a conversation, or a fair process. Instead, I received a very aggressive and threatening response for simply sharing my honest experience as a customer.
I find the tone and legal threats completely disproportionate, and this has understandably damaged my trust in the company.

EDIT:
I appreciate the edit, however I want to clarify that my review reflects my genuine experience as a long-term customer. My account was permanently locked without prior notice or any opportunity to resolve the situation, and I only discovered this when attempting to view tickets I had purchased. You stated on the original reply that you wished me luck with the open tickets, but I could not access these because of the lock on my account.
I do not claim to know how the site operates, and I am not accusing the company of fraud and apologise that this is how it may of initially been worded, I have now edited the original review so it is fair and not accusing you of such things. My review now simply reflects my personal experience, which has left me disappointed and concerned.
I respectfully disagree that the measures taken were reasonable. From my perspective, receiving threats of legal action for posting a second review, which was truthful and based on my latest experience, felt disproportionate and intimidating.
For that reason, I feel it is appropriate to contact Citizens Advice / Trading Standards to ensure this situation is handled properly. My review remains a reflection of my genuine experience as a customer.

January 6, 2026
Unprompted review
Prize Paradise logo

Reply from Prize Paradise

Hi Emma,

You previously left a slanderous and extremely false allegation on our business so naturally we locked your account from placing further orders. Your tickets still stood and ALL tickets are emailed so you can view them that way too.

One more false review from you or anyone associated with you and we'll be contacting our solicitor and taking this further as you've very wrongly accused us of fraud on a public platform that can damage our reputation. You accused us of fraud for absolutely no reason and now targeting us with more 1* reviews simply because you didn't win a competition. You can't use the site again as we have blocked you from doing so.

Edit: I agree, this whole thing could’ve been resolved with a simple conversation but instead you came straight to TrustPilot to leave a slanderous allegation which was extremely unfair and untrue. Hence why we locked your account. If you privately contacted us with your concerns, this whole situation would’ve been completely different. Understandably, we don’t want anyone playing on our site who even believes we would fake winners, even though it’s impossible to do. We work 7 days per week for over 5 years running an honest business and changed many lives in the process, we won’t allow anyone to continue playing who tries to damage that for no reason which I’m sure anyone reading will agree.

Another edit: All tickets are emailed to players so you can view them that way. We simply said any further false reviews we’ll have to go down that route because you left a slanderous allegation on TrustPilot. Your initial review wasn’t about an experience, it was a very wrong opinion/allegation that shouldn’t be put on a public platform as it’s libellous. Ok, that’s fine because we have everything needed our end.

Our terms state: “5.4. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.” Openly accusing us of fraud and trying to defame us would more than justify that, they’ll advise you on this too. We have screenshots and emails of everything too.

We will not be commenting on this further as it’s already consumed a lot of our time. You’ve amended your review as you have since agreed it was unfair and untrue which we appreciate. We just wish you contacted us privately prior to trying to unfairly damage our business publicly when we work very hard to build this business. Have a great day!

Rated 5 out of 5 stars

The best customer service

Had an issue with a missed prize not claimed, emailed in and they paid the prize out almost instantly when I think technically they didn’t have to. Amazing customer service making sure customer hasn’t lost out. Makes all the difference as I will continue playing prize paradise now as I have done for years when I have had this positive experience. Great fun run by a great company.

December 24, 2025
Rated 5 out of 5 stars

Won £2000 on prize paradise

Won £2000 on prize paradise , they Contacted me quickly after I won, I did initially miss the email so they made sure they contacted me again and they transferred the funds right away.

December 20, 2025
Rated 5 out of 5 stars

Love prize paradise!

Love prize paradise!! Over the last few years I've won £5000, £500 JD voucher and yesterday £1000 less than a week before Christmas!

I'd rather play this than put the lottery on as the odds of winning are great and the price to enter is as little as penny's!

December 20, 2025
Rated 5 out of 5 stars

Great little win!

Great little win!

I play all the time and managed to nab myself a £400 instant win right before Christmas!
The payout was instant and it was a lovely surprise! Will play again!

December 18, 2025
Rated 5 out of 5 stars

It’s so easy to purchase a variety of…

It’s so easy to purchase a variety of tickets at different prices. I’ve been playing for over a year and usually buy the free app credit and the cheaper tickets. Last night I received an email from Danielle at Prize Paradise saying I’d won £250 credit — I honestly couldn’t believe it! I checked my account and the £250 was already there. I still can’t believe it as I never win anything. It really does show that real people win. Thank you, Prize Paradise!

December 16, 2025
Rated 5 out of 5 stars

Brilliant odds!

Brilliant! I’ve probably entered 10 times and won 4! The latest win being today where I won £5 website credits twice and then £4000! Happy birthday to me! Thanks so much prize paradise, the only competition website I’ve ever had wins on! 🥳

December 15, 2025
Rated 5 out of 5 stars

Absolutely 💯 genuine

Absolutely 💯 genuine & several chances of winning a prize. I've won a couple of instant wins £100 £77 & even a Nintendo Switch. Quick to receive your wins too. Also opportunity to exchange your gadget win for cash alternative. Got to be in it to win it. Merry Xmas.

December 2, 2025
Unprompted review

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