Pro-Fishing.eu Reviews 

301
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products offered, often describing them as top-notch. Many people highlight the remarkably fast and efficient delivery service, with orders arriving quickly, even for international destinations. The ordering process is frequently described as smooth and hassle-free, supported by clear information and excellent service. Reviewers also appreciate that goods are well-packaged and arrive safely, ensuring items are in good order upon receipt. However, some customers experienced issues with order accuracy, such as forgotten or incorrect items, and a few noted difficulties with returns or customer service communication when problems arose.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and efficient shipping.... See more

Product

Customers express satisfaction with the products, highlighting their top quality and good prices, with clear... See more

Order

People report ambiguous experiences with order, with some customers praising fast delivery and efficient... See more

Service

Users describe positive interactions with service, consistently highlighting excellent and top-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top-quality products and service. You can really feel that this store is run by people who understand fishing. High-quality products and smooth ordering process.

Company replied

Rated 5 out of 5 stars

Very helpful customer service, fast delivery. I have ordered a wrong item, when I realized, i already closed the order. Sent an email to customer service and they changed it for the good one. Ordered... See more

Company replied

Rated 5 out of 5 stars

I got everything very quickly,they forgot something to deliver but when they checked it and and new they forgot to pack it they the send it with no charge. Also the reaction by mail is very Quik. To... See more

Company replied

Rated 5 out of 5 stars

Info about the goods, shipment conditions is clear and understandable. Order processed and goods delivered fast. Good service

Company replied


Company details

  1. Fishing Store

Written by the company

Shop fishing tackle at best prices from Pro-Fishing.eu. Expert selection of lures, reels and and other equipment from top brands. Low-cost worldwide shipping!


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(301)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really fast shipping

Really fast shipping. I never expected to get my items so fast. I'll definitely be ordering again.

January 20, 2024
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Reply from Pro-Fishing.eu

That's really nice to hear... thanks for the review, Tyson!

Rated 5 out of 5 stars

Best team!

Good quality, fast shipping to Ireland, good prices.
Very recommended this Company.
Thank you.

January 12, 2024
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Reply from Pro-Fishing.eu

Thanks a lot, Antonas!

Rated 3 out of 5 stars

product will be despatched in Feb

ordered our product on the 8th Jan and received an email on the 10th Jan stating they wouldn't be able to despatch our order until Feb. they did explain the reason and offered a refund if we didn't want to wait, which we said we'd wait

January 8, 2024
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Reply from Pro-Fishing.eu

Thank for the review, Robert! Indeed its in backorder due to logistical reasons. Will ship it as soon as possible!

Rated 5 out of 5 stars

Great customer service

I don't know what happens nowadays but it took quite a while for the order to arrive. BUT Pro-Fishing Team was ALWAYS RESPONSIVE and reassuring. Seriously, good job!

November 21, 2023
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Reply from Pro-Fishing.eu

Thank you, Attila!

Rated 5 out of 5 stars

Delivered very quickly

Delivered very quickly, I am pleased with the product and service. I wish you all good holidays and good catches :)

November 18, 2023
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Reply from Pro-Fishing.eu

Hello Andrei, thanks for nice words! Have a great fishing season and Merry Christmas!

Rated 4 out of 5 stars

All Items came as requested

All Items came as requested. The shipment tracking was missing, that could be improved by the shop because I ordered from a different country and it is good to know that the delivery is going well. The Items were stuffed inside the package without a buble wrap and the package arrived damaged, this could happen during transit but the risk of loosing Items is less if the shop uses better packing boxes and stuffing material.

October 21, 2023
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Reply from Pro-Fishing.eu

Hi Mathias, thanks for the review! Actually, tracking info is sent to each customer automatically right after the purchase. Perhaps it landed in the spam folder for you. Sorry about the package - we try to choose the best packing solution as possible, but the further handling in terminals & transportation can sometimes be pretty poor. Your comment about packaging will be definitely noted! Have a good fishing :)

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