www.proantic.com Reviews 52

I purchased an antique mirror from THE STAMP, OWNER Clement STRAMETTO IN NAVILLY, France that is on Proantic, Chairish and other dealer sites. After a long delay in shipping the mirror, it arrived broken. The owner completely refused to assist in getting the mirror repaired or paying to have the mirror repaired. So now I am left with an expensive repair because Clement STRAMETTO refuses to stand behind the product he packed and shipped. BUYERS BEWARE

I purchased an item from FCP Coridon during the Covid pandemic. The item was undeliverable as the blade was too long. I asked them to hold the item until I returned to Europe at a later date to which they agreed. Since then, I've contacted them multiple times by email and on Instagram and have been ignored. The company either still has my item or has sold it again, but is not informing me either way. This would seem to be fraud and theft. Not particularly integrous practices. I have had no response fro Proantic either. After several months, I finally had an offer of a refund from the seller. Then silence again....

This is an awful marketplace. Virtually no market support. I purchased an antique jug from a French seller and the seller never sent me the item nor refunded my money despite claiming he has. Proantic has done NOTHING to help despite my requests and continues to list his products. ZERO customer service.

Meilleur site top 👍

We purchased an item from a seller listed on their website.

Wired the funds. Seller says that the partner with the account has discontinued their partnership. Won't ship the item. Won't return funds.

Proantic is not responsive. Avoid, obviously this is a fraud vector

I found the seller BrokAntik Victoria Ashby and Benjamin (the sellers) in the Proantic .I have sent the payment by bank transfer ,they took my money (I have all the evidences ) and they didn’t send me NOTHING.Tey make fun of me sending to me fake tracking number from ups.ALL SPAM They also stop the communication with me.I send message to Stephan Camus from PROANTIC ,he asked me to send him all the evidence -messages to him and I ve sent all these.He didn’t help me not AT ALL .He stopped the comunication with me .He doesn’t answer to my messages.BE AWARE OF BROKANTIK VICTORIA ASHBY AND BENJAMIN FROM CANNES AND PROANTIC GENERALLY
NIKOLAOS Greece

I had a very bad experience with one of their dealers: "GALERIE JCMC". A salesman sample I had ordered from " GALERIE JCMC " was damaged during shipping. (but probably during packing)
CELINE CHANEL, the dealer, packed this 17.5 inches model in a 16 inch box. Because this box didn’t show any damage when it arrived she must have forced this model in the box causing the damage. I wrote her several times (with pictures from the damage), this model has arrived with serious damage, please refund. She refused to answer so I asked a friend to ask her something on another item she has for sale. Guess what, she answered within 5 minutes. So she was ignoring me. I asked why and finally she answered with an answer only cheaters will give. The post was to blame, I asked too many questions etc etc. So I send her pictures from all sides of the box showing no damage at all. I also wrote, if you do not refund I will let the world know on her cheating business and contact Proantic. Her answer? "Proantic will not do anything about it and I don’t care!" I had to send her this model back first but nothing about a refund. Because one time cheating was enough for me by Celine Chanel from Gallery JCMC this was not an option for me, which I told her. Her answer: “Please ask Proantic, they will not do anything on it. And I will end now conversation with you for good!” That’s an answer from this cheater who wrote, “I’m a professional dealer and ship goods every day, don’t you worry.” My biggest mistake was, I didn’t check Trustpilot first on Proantic….
So buyers, beware!!! Buy only if you can pay with Paypal, otherwise there is a big chance you lose your money!

Fraud website! Potential of collaborating with frauds.

I purchased two furnitures through PROANTIC in JEAN-LUC KOELLER ANTIQUITÉS. Sent the request from the website and got the answers via email.

After the payment, the seller disappeared and no delivery. Contacted the phone number in the invoice but completely different person.

Reported the case to PROANTIC. Rediculouly PROANTIC said there is no problem with the dealer or their platform. It is only the fraud hacked my email box or seller's email box! What a joke!

I have reported to the local police station. Suggest all the customers who experienced the similar, go to the police!

Proantic is a french website where many little galleries in France offers their goods. There is no approval of this little galleries. There are many scammers active on this website. I found one in Maruejols les Gardon where I purchased a painting offered as oil on canvas. I received a cheap print. After sending it back I wait now for the refund for almost two months. The seller didn't answer anymore and support on proantic is non existent. I reported this issue to proantic. They deleted the item but the seller is still active. So no recommendation from my side. If you want to loose your money this is your way to go.

in general i had good experiences with proantic. however recently i had a very bad experience with one of their dealers: "oddities". a lamp i had ordered from "oddities" was damaged during shipping. i returned the damaged lamp, but "oddities" is refusing to return my payment. i reported this fact to proantic on jan. 5 2024, expecting them to address the dishonest business practice. yet proantic is also not responding. very poor business practice. buyers beware !

I contacted a dealer from Bordeaux. I wrote following,
Here is the message I sent:
Hello, previous email I asked if you could send an invoice for the Bleu bonbonniere please, to my email address to pay for the glass. Do you sell/ship to the USA, and how do you prefer payment, wire transfer, paypal or credit card?
No response. I asked explicitly if Proantic has the policy of excluding American buyers. Or refuse to ship to USA. My take is these sellers present themselves as International dealers and purveyors of antiques & works of art. But are they really?
The other question is why photograph an item, list the item for sale, and upon inquiry from a customer, there ensues a wall of silence and cloak & dagger events. Still waiting for a response in USA.

Run by a team of maybe two employees with no experience in managing privacy nor security. Buyer has no recourse and dealers have no guarantee that their business information is secure.

I have purchased from dealers at this web site. Extremely high quality antiques. I paid for my purchase with credit card and there was no problems.
The quality of antique objects in general is very high.
Their French Empire furniture is some of the best on the web. I have not seen one single piece of bogus Baccarat or other Grand nom French crystal on the site to date. The objects are described accurately and truthfully.

DO NOT EVER USE THIS WEBSITE TO BUY OR SELL.
WEAK SECURITY SYSTEM THAT LEAKS BUYER DATA. Let someone else contact buyer and pay for the item and claim that it is buyer's fault.
THE WEBSITE IS FULL OF BUGS.