probikekit.ca Reviews 3,275

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Great price and super fats delivery. I'm in Canada, and even with shipping it still works out cheaper than my local bike shop down the road.

Company replied

Rated 1 out of 5 stars

My order arrived 10 days late, and I was charged double tax and duty despite the site claiming to be Canadian. I’ve tried contacting customer service to resolve this but haven’t received any response.... See more

Company replied

Rated 5 out of 5 stars

I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & work... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 michelin Tires 700x25C at the best price on the internet plus shipping was reasonable and delivery as promised on time I recommend highly you buy from probikekit.ca my first experience... See more

Company replied

4.1

Great

TrustScore 4 out of 5

3K reviews

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Rated 4 out of 5 stars

I didn’t like the random trying to sell…

I didn’t like the random trying to sell me non pertinent services after I bought the product

February 11, 2023
probikekit.ca logo

Reply from probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Claire

Rated 5 out of 5 stars

Easy to use

Easy to use
Easy checkout

February 9, 2023
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Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

Straight forward easy A+transaction.

Straight forward easy transaction.

February 6, 2023
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Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Good product at a good price and fast…

Good product at a good price and fast delivery considering it'a an intenationnal shipping

January 24, 2023
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Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

I’m buying local I do support canadas…

I’m buying local I do support canadas business we can togheter

February 4, 2023
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Reply from probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

Park Tool DAG 3

Quick, easy, and had a newly released item in stock

February 2, 2023
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Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Good website with items easy to find

Good website with items easy to find. Checkout was efficient.

January 31, 2023
probikekit.ca logo

Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Everything as expressed

Everything as expressed. No surprises. Delivery is quick considering the distance.

January 31, 2023
probikekit.ca logo

Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 2 out of 5 stars

probikekit.ca implies a Canadian based…

probikekit.ca implies a Canadian based company and no where during the check out process where it clearly says that custom and duties may be involved.

Otherwise - good shipping time from the UK to Canada.

January 31, 2023
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Reply from probikekit.ca

Hello Denny,

Thank you for taking the time to leave your review, we value and appreciate your comments.  

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.  

Kind regards,  
Liam

Rated 5 out of 5 stars

I ordered first time in 2018 Pearl…

I ordered first time in 2018 Pearl Izumi Pursuit Attack Knickers two pairs then last year I ordered Tour de France yellow Santini then today need second pair white one. The best quality cycling & workout clothing better than in North America. Highly recommended!!

October 3, 2022
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Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 5 out of 5 stars

Easy shipping and very good price

Easy shipping and very good price. I recommend

January 30, 2023
probikekit.ca logo

Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 1 out of 5 stars

TRYING TO AMEND THE ORDER AND YOUR…

TRYING TO AMEND THE ORDER AND YOUR WEBSITE SUCKS ... AND GETTING THE AUTOMATED RESPONSE BACK THAT YOU CANT RESPOND TO ... W .. T..F .. WHATS THE POINT ... IM TRYING TO CANCEL ONE OF THE SADDLES I ORDERED .. I ONLY NEED ONE .. YOUR WEBSITE IS TELLING ME ONCE THE ORDER HAS BEEN PLACED THEY CANT CHANGE IT ... CMON REALLY .. GRRRRRR

January 29, 2023
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Reply from probikekit.ca

Hello Gary,

Thank you for taking the time to leave your review.

I am sorry that you have faced this issue with your order, I have investigated your issue and sent a message to your account, please see this when possible.

I look forward to resolving this for you.

Kind regards,
Liam

Rated 5 out of 5 stars

Consistently great!

You always have excellent prices on a wide variety of items. Shipments arrive quickly and in good order. Pretty seamless experience each time I've placed an order.

January 28, 2023
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Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Rated 2 out of 5 stars

Ships from UK not Canada. Expect to pay more.

The website promote itself with a .ca domain yet it is based in the UK.

This means that anything you order from them will result in paying taxes to DHL or the international carrier to get the items you ordered which will increase the cost compared to local market. The amount you see on the website is not total you will pay.

Shipping from the UK will also make it more expensive and cumbersome to return.

+2 stars for fast shipping.
-3 for surprising me with international shipping and extra cost making it more expensive than the local market

January 27, 2023
Unprompted review
probikekit.ca logo

Reply from probikekit.ca

Hello Obay,

Thank you for taking the time to leave your review, we value and appreciate your comments.  

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.  

Kind regards, 
Liam

Rated 5 out of 5 stars

la qualité des produits à un prix très…

la qualité des produits à un prix très avantageux

January 26, 2023
probikekit.ca logo

Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Best price online including signing up…

Best price online including signing up discount !

January 26, 2023
probikekit.ca logo

Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 5 out of 5 stars

Website easy to use and hopefully order…

Website easy to use and hopefully order will be received in the timeline mentioned.

January 25, 2023
probikekit.ca logo

Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

Great price and timely feed back on…

Great price and timely feed back on order confirmation. I’m concerned about duty as it was not highlighted as required in ordering. Hopefully delivery is as timely as order confirmation.

January 24, 2023
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Reply from probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Rated 5 out of 5 stars

As usual found what I was looking for…

As usual found what I was looking for at a good price. Website and checkout is easy to use and efficient.

January 23, 2023
probikekit.ca logo

Reply from probikekit.ca

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Rated 4 out of 5 stars

Nice to see stock and sale prices on…

Nice to see stock and sale prices on gear again!

January 23, 2023
probikekit.ca logo

Reply from probikekit.ca

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

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