First time customer and I was really impressed with the service from Pro bike parts. I ordered four discounted water bottles which safely arrived three days later. I will certainly be shopping again f... See more
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What can i say? I was on the hunt for a new groupset for a new bike build and these guys had the Di2 Ultegra groupset in stock at a fantastic price. It was delivered swiftly too! Wouldn't hesitate... See more
Fast, efficient service. Parts arrived in perfect condition, as advertised. If the tracking number for the postal delivery doesn't work immediately, don't worry. It has to be scanned by the post offic... See more
I ordered a gift over a week ahead of the date needed, with a 48 hour postage service. It arrived 10 days later and not in time for it to be given as a birthday gift. Communication was not always prom... See more
Company replied
4.6
Excellent
35 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Customer Service
Tech support was immediate, appropriate and competent. Fast delivery too.
January 5, 2026
Very good service
November 28, 2025
Excellent service and quality products…
Excellent service and quality products at great prices
November 3, 2025
Excellent company
Excellent company. Great quality products at an affordable price. Delivery is prompt and staff are very knowledgeable and reliable.
October 27, 2025
Great price and speedy delivery means…
Great price and speedy delivery means I'll definitely be using them again!
October 15, 2025
Unprompted review
I have bought high end bike components…
I have bought high end bike components from Pro bike parts on a number of occasions now.
Richard, is an honorable, conscientious and meticulous person, especially regarding packaging and shipment of high value components.
They have also been accommodating about returns when an order was mistakenly placed on my part.
I have no doubt that I will continue to purchase from them in the future.
Max
October 6, 2025
Unprompted review
Great website
Great website, brilliant value, fast shipping.
Richard was proactive in reaching out to update me on my order. Great to be speak to human rather than a chatbot. 10/10 will be back.
July 8, 2025
Unprompted review
Correct product as advertised and…
Correct product as advertised and seller kept in touch product dispatched quickly.
June 4, 2025
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