We ordered these draws as part of our handmade oak kitchen, as they were a more cost effective than our carpenter making them. When the draws arrived there was an issue with the draws. However the tea... See more
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I wanted some Blum drawer runners and rang just to make sure I was ordering the correct runner and to get some clarity on spec, I'm very happy with the help I received and felt a lot more confident... See more
While building a wardrobe for a customer I decided that I didn't have the time to make solid drawer boxes. The customer has a fondness for oak and the sizes on offer through the ready made option suit... See more
Company replied
The drawer boxes are very well made. Ordering could have been made easier with better help from the sales team when ordering. They don’t seem to want to commit in writing the sizing for the drawers to... See more
Company replied
Company details
About proboxdrawers.co.uk
Written by the company
Probox is the UK’s leading manufacturer of dovetail drawers, accessories and wooden doors & frames. A trusted partner to the kitchen and furniture industry for over 20 years.
Our commitment to the industry continues in consistently providing the best, not only in quality but in reliable on-time service. We manufacture to your bespoke sizes and specification using high-quality timbers.
With Probox you can expect accurate products arriving in-step with your workflow. Service you can grow your business on.
Our commitment to the industry continues in consistently providing the best, not only in quality but in reliable on-time service. We manufacture to your bespoke sizes and specification using high-quality timbers.
With Probox you can expect accurate products arriving in-step with your workflow. Service you can grow your business on.
Contact info
Signal Hill Lenborough Road, Gawcott,, MK18 4BU, Buckingham, United Kingdom
- 01280 825776
- sales@proboxdrawers.co.uk
- proboxdrawers.co.uk
4.7
Excellent
188 reviews
Hasn’t replied to negative reviews
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Easy to use, efficient and cost effective.
I used the online quotation service to get a quotation on some bespoke sized dovetail drawers. I thought that this was fairly self explanatory and easy to go through. The response with the quotation was swift and listed exactly what I was purchasing explaining any discrepancies. Lead time was clear and kept to.
February 20, 2024
Reply from proboxdrawers.co.uk
Thank you for your fantastic review. Great to hear that our enquiry system made sense.
Regards,
The Probox Team
Too expensive to consider
I asked for a quote on a single drawer simply to get a price indication. The quote came through as absurdly expensive. Little or no chance to do business with this firm
February 18, 2024
Reply from proboxdrawers.co.uk
Hi Elliot,
We have investigated your issue further and consulted with our team to better understand the situation regarding the pricing. To clarify that the undermount soft close drawer runners for the drawer were also included in that price provided as per your request, the price given wasn’t just for a drawer box. If these items were excluded from the quote, it could potentially align better with your budget for the project.
Please note that Probox are committed to delivering exceptional products alongside outstanding customer service. While our prices might not always be the lowest, we believe the unparalleled quality we offer stands out, as evidenced by our TrustPilot reviews.
To explore your options further, one of our dedicated sales representatives would be happy to have a discussion with you.
E: sales@proboxdrawers.co.uk | T: 01280 825776
Thank you once again for your feedback.
Regards,
The Probox Team
Reply from proboxdrawers.co.uk
Many thanks for your review Richard!
Regards,
The Probox Team
Reply from proboxdrawers.co.uk
Great to hear. Many thanks for your review.
Regards,
The Probox Team
Really great products
Really great products, prices and service. I wouldn’t buy draw runners and related products from anyone else.
January 19, 2024
Reply from proboxdrawers.co.uk
Thank you Graham for your review.
The Probox Team
easy to follow process to ensure your…
easy to follow process to ensure your drawers are the correct size, plenty of correspondence from Probox, well packaged and the delivery driver rang to see where the best place to leave the pallet
January 15, 2024
Reply from proboxdrawers.co.uk
Great to hear how easy it is to order from us. Many thanks for your review.
The Probox Team
Drawers were top quality
Drawers were top quality. The measure of a company is how they deal with any problem or issue - proboxdrawers have been great throughout the whole purchase and delivery process. I wouldn’t hesitate to recommend them.
December 2, 2023
Reply from proboxdrawers.co.uk
Great to hear that our drawers and customer service was good!
Many thanks for your review!
Regards,
The Probox Team
Great products well packaged and…
Great products well packaged and delivered promptly
December 8, 2023
Reply from proboxdrawers.co.uk
Fantastic! Thank you for your review!
Regards,
The Probox Team
Bespoke draws pre-drilled
Qty 24 arrived safe and all dimensions good and drilling all accurate.
Delivered on time, all prime quality timber and arrived well wrapped on pallets. Service can not be faulted. I saved a lot of my time so I can concentrate on other items.
November 25, 2023
Reply from proboxdrawers.co.uk
Many thanks for your great review Robert!
Regards,
The Probox Team
Good quality prompt delivery
November 22, 2023
Reply from proboxdrawers.co.uk
Great to hear!
Regards,
The Probox Team
Superfast delivery and excellent customer service
I have used pro box twice now, and on both occasions the communication and technical assistance has been outstanding. Super fast delivery with timed updates, using a good courier company. The products are great too!no hesitation in making a five-star recommendation
December 13, 2023
Unprompted review
Reply from proboxdrawers.co.uk
Thank you Gary, we pride ourselves on giving exceptional delivery, everytime!
Damaged in transit
Excellent product, but sadly one drawer box was damaged. Glued back together though. I have a photo if that's helpful.
November 12, 2023
Reply from proboxdrawers.co.uk
Dear Geoff,
Many thanks for your review. We're very sorry to hear you received your drawer damaged. Please forward your image to sales@proboxdrawers.co.uk. We would be more than happy to send a like4like replacement out to you. Please let us know.
Kind Regards,
The Probox Team
Reply from proboxdrawers.co.uk
Hi Colin,
Many thanks for your great review
Regards,
The Probox Team
very good company
October 17, 2023
Reply from proboxdrawers.co.uk
Thank you for your great review!
The Probox Team
All good very prompt and helpful
October 14, 2023
Reply from proboxdrawers.co.uk
Thank you for your great review!
The Probox Team
A quality item.
Very professional service from the initial dealings through to the ordering process. The manufactured item is of a very high quality. I will definitely be ordering from them again in the future.
October 26, 2023
Reply from proboxdrawers.co.uk
Hi Adam,
We're glad to hear everything was spot on! Thank you for your great review!
The Probox Team
Excellent quality
Excellent quality, im a bench joiner of 15 years, believe me when I say you won't be able to buy the Oak, machine it, assemble it and Lacquer it perfectly anywhere near the price and speed per drawer, just buy them.
October 25, 2023
Reply from proboxdrawers.co.uk
Hi Bradley,
That's fantastic, thank you so much!
Regards,
The Probox Team
Very good service with drawer made to…
Very good service with drawer made to time and accurate dimensions.
October 10, 2023
Reply from proboxdrawers.co.uk
Than you for your review, great to hear our products were exactly as requested.
Regards,
The Probox Team
We had a request for bespoke items in…
We had a request for bespoke items in ASH and the level of detail of advice which was given was very much helpful. We were requested to confirm the design in form of drawings so both sides understood the request. When the items came they were delivered exactly as requested.
September 27, 2023
Reply from proboxdrawers.co.uk
Many thanks for your valued feedback.
Regards,
The Probox Team
Oak Drawer
The drawer that i ordered came exactly as we wanted it, well made in very good condition, we fell we had value for the money and we will use Probox again.
September 28, 2023
Reply from proboxdrawers.co.uk
Hi Steve,
Many thanks for your fantastic review, your feedback is greatly appreciated.
Regards,
The Probox Team
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