procivic.com Reviews 4,546

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They will take care of things when incorrect. Great selection of parts and fast shipping. Looking forward to ordering a bunch more parts in the future.

Company replied

Rated 5 out of 5 stars

I’m just another average working joe making pennies by the hour but pro civc has the best prices anywhere ! Even with my peasant wages my dreams can come true thanks to the guys at pro civic. Shipment... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered from ProCivic a number of times and never had any issue. They even verbally double check large orders to make sure they aren’t fraudulent. Shipping is always on point and timely. Because... See more

Company replied

Rated 4 out of 5 stars

Great company, had a bad product, warped and lost while driving. The company responded (albeit quite a few months later) and righted the issue by sending me a replacement. So no problems, though still... See more

Company replied

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Written by the company

PRO Car Studio operates the website procivic.com, which specializes in selling aftermarket parts for Honda Civics. PRO Car Studio is run by enthusiasts who are passionate about upgrading and fine tuning their Civics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great source for performance parts

Great source for performance parts. Thank you for always haveing great inventory on parts. . Will be back for more parts soon.

April 26, 2023
procivic.com logo

Reply from procivic.com

Raymond,

Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Ordered and received my product in a…

Ordered and received my product in a timely manner. Thanks!

April 26, 2023
procivic.com logo

Reply from procivic.com

Eshkin,

Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Awesome Product !!!!

Great product, fits perfectly !! No issues, 10-15 min max install !

April 28, 2023
procivic.com logo

Reply from procivic.com

Customer,

Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

I mistakenly ordered the wrong parts

I mistakenly ordered the wrong parts, customer service noticed this and emailed me and worked with me to get the correct parts ordered. Amazing customer service.

April 22, 2023
procivic.com logo

Reply from procivic.com

Ricardo,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

The product is perfect shipping fast

The product is perfect shipping was fast soooo happy

April 17, 2023
procivic.com logo

Reply from procivic.com

Valou,

Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

Rated 2 out of 5 stars

Products did not fit my car and when…

Products did not fit my car and when asking for a return/exchange I was denied because "they should fit". Good products, bad customer service.

April 20, 2023
procivic.com logo

Reply from procivic.com

Daniel,

I am sorry to hear about your situation. I reviewing your order and wanted to clarify on a few things. The parts that you ordered are definitely designed to fit your civic. All manual shifters for the civic have used the same thread pitch without any changes to them up to the current model. For this reason, it is found as odd that it did not fit your model. However, you did send some images and techs did notice that the threads on your shifter appeared damaged. This could definitely prevent the part from fitting properly and suggested to fix them before proceeding. This is not a denial of a return or warranties. This is simply a suggestion of what could be preventing the part from fitting. Since sending our last email, we have not heard back from you. If you are still experiencing issues or feel that there may still be problem with the part, please feel free to reply to the email we sent and we will make sure to do our best to help.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service
Will recommend to others

April 12, 2023
procivic.com logo

Reply from procivic.com

Alan,

Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid experience shopping with us. We do what we can to always ensure our customer are not kept waiting and have an easy experience shopping on our site. We'll make sure to keep it up. Please let us know if you have any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Made my orders & delivered within time

Made my orders & delivered within time. If a product you ordered is out of stock, they’ll call you & let you know what other options you have. Happened to me and luckily they had a newer version of it. So I was Thrilled. Car is running great again like it’s a brand new baby. I drive A Honda civic 2013 ex sedan. Feels like when I first Bought it.

April 19, 2023
procivic.com logo

Reply from procivic.com

Jossue,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Ordered coilovers and arrived in two to…

Ordered coilovers and arrived in two to three days.

April 16, 2023
procivic.com logo

Reply from procivic.com

David,

Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. I'm also happy to hear that you are enjoying the part. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

Rated 1 out of 5 stars

I talked with customer service via…

I talked with customer service via email prior to purchasing the SQ Smoked Style tail lights,to make sure the fitment would be correct on my civic. After install I have gaps throughout the whole taillight assembly compared to stock. I took it back and did adjustments with the alignment of the lights and even bumper, which resolved nothing. The taillights do not align evenly with the holes for the screws to hold it in place. Which caused a very noticeable gap. Very sad to see the pro civic team let me down this time, after multiple purchases for my car went so well. I would not recommend this item unless you are ok with having gaps.

April 5, 2023
procivic.com logo

Reply from procivic.com

Hello,

I am sorry to hear that there was some issues with the lights. We have definitely sold plenty of these and have not had any issues or complaints regarding them. We have also seen them and did not see any issues as well. I understand that this can be somewhat subjective as gaps may not be as noticeable to some people or they may not even care. The severity also is subjective as well. However, we were never notified of the issue either. Reviewing your emails, we only have records of you contacting us before ordering. However, you never contacted us after the install to let us know of the issue. If the product simply had a defect, it would have been covered by the warranty. Anytime an issue is noticed within the warranty time frame, we highly recommended to contact us or the manufacturer to have it reviewed and potentially corrected. We cannot take care of an issue if we are not made aware of it. lease let us know if you have any other questions or comments.

Best Regards,
Customer Care.

Rated 5 out of 5 stars

Very fast shipping and very good…

Very fast shipping and very good experience i will definetly order again !

April 15, 2023
procivic.com logo

Reply from procivic.com

Enthony,

Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. I'm also happy to hear that you are enjoying the part. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Great parts at great prices

Great parts at great prices. Happy I found you online.

April 12, 2023
procivic.com logo

Reply from procivic.com

Roger,

Thank you for taking the time to write this review, we greatly appreciate it! I'm glad to hear that we have been able to help you with your build. We always try our best to provide the best possible place to shop for your civic and not keep our customers waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

item in perfect condition fast delivery…

item in perfect condition fast delivery website

April 14, 2023
procivic.com logo

Reply from procivic.com

Marc-Antoine,

Thank you for the great review, we greatly appreciate it! I am happy to hear you are enjoying your purchase. We do what we can to ensure your order arrive quickly, safely, and well taken care of. We also ensure to always provide the best possible parts on our site. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Shipping and customer service

I’ve ordered from pro civic a few times already with no issues at all. I ordered a shift knob and it came in defective with no thread. I took a picture and sent it to their customer care. Right away they emailed me back and shipped me out a new one same day! Great customer service with fast shipping!

April 14, 2023
procivic.com logo

Reply from procivic.com

Erik,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Knowledgeable Staff

Knowledgeable and friendly sales and customer service staff. Quality products.

April 14, 2023
procivic.com logo

Reply from procivic.com

Evan,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Kind and Quick

I had a great experience, the paperwork was fast and the people were kind!

December 3, 2022
procivic.com logo

Reply from procivic.com

Brooke,

Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Quick response to questions and…

Quick response to questions and concerns. Super fast shipping. All information provided on torque specs and installation.

April 13, 2023
procivic.com logo

Reply from procivic.com

Mark,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Good updates

Good updates, quick customer support

April 13, 2023
procivic.com logo

Reply from procivic.com

Alexander,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Ive bought from here a couple of times

Ive bought from here a couple of times. Customer service is great, shipment is quick and ive always been happy with my products

April 12, 2023
procivic.com logo

Reply from procivic.com

Meghann,

Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.

Best Regards,
Customer Care

Rated 5 out of 5 stars

Great products and fast shipping

Great products and fast shipping. Just fantastic!!!

April 11, 2023
procivic.com logo

Reply from procivic.com

Sal,

Thank you for the great review, we greatly appreciate it! I'm glad to hear you are enjoying your purchase. I am also happy to hear you received your parts so quickly and safely. We do what we can to ensure our customers are not kept waiting long. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.

Best Regards,
Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look