Proclaim Reviews 340

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers had a great experience with this company. Many customers find the product to be awesome and a significant improvement over other dental care devices, with some even calling it their new favorite home care product. People appreciate its ease of use, quick operation, and the feeling of cleanliness it provides for their mouth and teeth. The design is often praised for its efficiency and the overall customer experience, from product information to setup, is well-regarded. Reviewers also highlight the product's effectiveness in improving gum health and its high-quality construction, suggesting it will last a long time. However, some customers also noted issues with the product's quality, reporting weaker than expected streams, and some machines stopping working after a relatively short period. There were also concerns about the high price, the mouthpiece not reaching all areas of the mouth, and the cord being too short and stiff. A few other people also felt that customer service was not always responsive or helpful, particularly when dealing with faulty units or replacements.

What people talk about most

Product

Customers consistently note ambiguous experiences with the product, with many praising it as an amazing and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some consumers praising the product as "amazing" and a... See more

User experience

Customers had positive experiences with user experience, finding the product simple, easy to use, and a... See more

Price

People report ambiguous experiences with price, with some reviewers feeling the product was overpriced and a... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The first one seemed like it wasn't working well with weaker than expected streams. I eventually reached out under warranty and it was replaced with e better one. Key test - fill up the tank, turn to... See more

Company replied

Rated 4 out of 5 stars

I like using the device. Instruction for set up and use were clear and concise. It is easy to use, and I do not have any problem with water mess on sink or mirror. More helpful tips relative to use wo... See more

Company replied

Rated 4 out of 5 stars

Its an awesome product .. cleans the teeth definitely.. the whole family wants to get each of our own moldings for our teeth but they are too pricey..

Company replied

Rated 4 out of 5 stars

I am still getting up to speed with using it

Company replied


Company details

  1. Health and Beauty Shop
  2. Cosmetic Dentist
  3. Dental Supply Store
  4. Dentist

Written by the company

An effective oral care routine is a powerful contributor to long term overall health. Research increasingly shows a strong connection between oral health and various systemic diseases. At Proclaim, we believe technology that delivers personalization and automation can finally make sustaining healthy habits achievable. Proclaim empowers you to reach a higher level of oral health with ease and convenience that fits into your busy everyday life – in just 7 seconds, at home. We’re on a mission to pioneer breakthroughs in personalized, automated, everyday solutions that transform oral care routines. Proclaim pulses 22 oz of water through your mouthpiece in just 7 seconds. Say goodbye to oral care being a chore. STEP ONE A Quick Digital Scan We will match you with a professional scanning partner for a quick and easy 3D digital scan of your mouth. STEP TWO Sit Back And Relax While our expert technicians precisely position up to 60 jets in a mouthpiece designed just for you. STEP THREE Enjoy Proclaim Your proclaim device and mouthpiece 
are shipped right to your door. Start transforming your oral health and enjoy a beautiful smile.


Contact info

4.0

Great

TrustScore 4 out of 5

340 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The best flossing system in the world

This is the best purchase I have made to boost my gum health! Nothing feels better than how fresh my mouth feels after using Proclaim!

August 2, 2024
Unprompted review
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Reply from Proclaim

We're ecstatic that Proclaim is working so well for you Austin! We appreciate the glowing review!

Rated 5 out of 5 stars

Once I was able to get my scan…

Once I was able to get my scan completed everything went great, and I love how it works.

July 26, 2024
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Reply from Proclaim

Kelly, thank you for your wonderful feedback! We're so glad to hear that once you were able to complete your scan, it was smooth sailing!

Rated 5 out of 5 stars

Exceptional Product…! Extremely Precise…!

☀️☀️☀️☀️☀️☀️☀️☀️☀️☀️10 not 5…!
Exceptional Product…!
Extremely Precise…!
Truly Customized per Individual Client…!
Literally only takes Seconds per use…!
Follow up care is Most Excellent…!
No Mess…!
Quick Delivery Window…!
Worth Every Penny…!

August 7, 2024
Unprompted review
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Reply from Proclaim

Thank you for the rave review, Morgan! We're so excited to hear that you're loving Proclaim and are happy to contribute to your healthiest smile!

Rated 5 out of 5 stars

It’s great!

July 26, 2024
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Reply from Proclaim

We’re so pleased to hear that you’re enjoying Proclaim!

Rated 4 out of 5 stars

Unit is kind of big and clunky

Unit is kind of big and clunky. My unit did not work out of the box and it had a red light not white light on the handle but after plugging in powering down etc several times it finally turned white and started working. Mouthpiece fits ok just seems a little crooked between top and bottom. The experience of the actual flush is pretty good. Just had to get temp of water and flow rate worked out.

July 23, 2024
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Reply from Proclaim

Thank you for sharing your invaluable feedback! A member of our Customer Care team will be reaching out to you in regards to your experience with the Proclaim device as well as to ensure the fit of your custom mouthpiece is optimal!

Rated 4 out of 5 stars

I expected to have more cleaned teeth

I expected to have more cleaned teeth. after proclaim I’m still using irrigator before sleep

July 23, 2024
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Reply from Proclaim

Arman, thank you for taking the time to provide your feedback about Proclaim! A member of our Customer Care team will be reaching out you to ensure your mouthpiece fits properly and to provide instructions for optimal results.

Rated 2 out of 5 stars

It doesn’t clean as well as I thought…

It doesn’t clean as well as I thought it would. I still have a lot of food stuck in my teeth after using. My water pick has more pressure. I am disappointed. My husband thought the same thing as well without me telling him my opinion first. It is also large and bulky and takes up a lot of counter space. The solution that comes with it was used up in around three weeks using the given measuring cup. Way too expensive to keep buying that often. Overall I feel like this misses the mark, but has potential to be great.

July 22, 2024
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Reply from Proclaim

Lola, we sincerely appreciate your feedback! We completely understand the bulkiness as counter space is prime real estate, and we're taking steps to improve that in the future.

Proclaim helps improve and maintain gum health effectively through an easy alternative for those struggling to maintain an everyday flossing routine. That said, it may not always remove food particles that are wedged in, so for those occasions you may need string floss or other interdental cleaning tools.

Our Customer Care team will be reaching out to you to ensure your mouthpiece and your husband's were engineered to achieve the best results!

Rated 5 out of 5 stars

Excellent

My Proclaim device has been working great for over a month with excellent results in removing plaque and cleaning between teeth after brushing. Very easy to use and clean - much easier than older water flossers or regular flossing. The dental scan at a nearby office was quick and efficient. Done in less than 20 minutes. Customer service has been quick and responsible throughout.

July 18, 2024
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Reply from Proclaim

We appreciate your wonderful feedback! We’re thrilled to hear that Proclaim is working so well for you and that you had a positive experience with the dental scan and our customer care team.

Rated 4 out of 5 stars

Great experience buying but not life-changing difference

The ease and turnaround time of getting my custom cleaning unit was amazing and quick and the providers were proactive in contacting me. I have had for 2 weeks now. The custom mouth guard really takes up my whole mouth but once in place, it is comfortable and not poking or intrusive anywhere. Now at full-power level 5, it's awesome how quickly the cleaning takes but I'm not entirely sure it is an improvement or even comparable to OTC water flossers. I know my dental care and flossing leave much to be desired to begin with but this was not a life-changing solution to compensate for my lax dental hygiene.

July 12, 2024
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Reply from Proclaim

Leilani, thank you for your feedback! We appreciate you sharing your experience with Proclaim and we encourage you to continue using the product as recommended, and we hope you will see improvements in your gum health over time with continued use!

Rated 5 out of 5 stars

Aside from some annoying issues...

Set up was easy. Everything worked as described. My only quibbles:
* packaging is hard to break down for recycling,
* the hose is awkwardly rigid. Its inflexibility has caused me to overturn the entire device several times now
* the reservoir lid does not sit firmly and is easy to knock off for older users like me
But all-in-all I appreciate the product so far.

July 11, 2024
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Reply from Proclaim

Eric, your feedback is valuable to our team and our customer care team will be reaching out to assist with any additional thoughts you may have. Thank you for reviewing Proclaim, and we hope you continue enjoying your system!

Rated 5 out of 5 stars

First of all

First of all, the company was a joy to work with! Just tried out my unit for the first time and I am absolutely addicted to the use of it! Felt amazing on my gums and thoroughly flushed out any remnants of food in between my teeth. Brilliant concept that really works! I highly recommend this product!

July 26, 2024
Unprompted review
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Reply from Proclaim

Thanks for the enthusiastic recommendation, Elise! It's wonderful that you had such a positive experience with our team and that the unit works so well for you.

Rated 5 out of 5 stars

The system works great for my husband…

The system works great for my husband who suffers from Parkinsons.

July 2, 2024
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Reply from Proclaim

We're glad to hear the system works well for your husband! It's wonderful that it meets his needs effectively.

Rated 5 out of 5 stars

Feels like I go to the dentist often.

The box came with everything we needed. Love the product. Easy to use and it makes my teeth feel great. My dentist agrees.

June 27, 2024
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Reply from Proclaim

It's fantastic that the box included everything you needed and that you found the product easy to use. It's even better that your dentist agrees and your teeth feel great!

Rated 5 out of 5 stars

We like the way it works

We like the way it works. However, I do have a question..
How do I get more of the liquid you add to the reservoir?

July 8, 2024
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Reply from Proclaim

Hi Eleanor, so happy to hear you are enjoying your Proclaim! You can order more Proclaim Oral Infusion on our website (https://proclaimhealth.com/collections/all). Feel free to reach out to our customer care team if you have any additional questions!

Rated 5 out of 5 stars

Fast, easy and effective

My husband and I got 2 mouthpieces made to share this and so far so good. The machine and setup came approx. 2-3 weeks after our mouthpiece scans. We've been using for over a week and it's super fast and easy. You do still need to floss however but maybe not as much. The machine itself is sizeable so make sure you have room on your bathroom counter, right next to a sink, to park it.

July 2, 2024
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Reply from Proclaim

Thanks for sharing your experience Danielle. It's great to hear that the mouthpieces work well for both of you and that the machine is easy to use. Good tip about the flossing and the size of the machine!

Rated 4 out of 5 stars

I bought this product because my son's…

I bought this product because my son's (an adult with special needs) dental hygienist recommended it for him. I decided to get a mouthpiece for myself as well. It seems to do a very good job of getting between your teeth in the front, but I don't notice that it does anything for my back molars. It is a bit more of a hassle than I expected to set up before each use and to clean after each use. My son cannot do it himself, so I still need to assist him though I was hoping he'd be able to do this by himself.

July 8, 2024
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Reply from Proclaim

Tammy, thank you for your invaluable feedback about your son's experience with Proclaim. Our Customer Care team would love to learn how we may be able to make the set up and cleaning process smoother for you and your son and we'll be reaching out to you shortly!

Rated 4 out of 5 stars

Great product

Great product, good design, works well. Only a little slow in delivery.

June 3, 2024
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Reply from Proclaim

We're glad you're enjoying your Proclaim Bruce and apologize for any confusion about the fulfillment timeline.

Since our product is tailored to your anatomy, it requires precise attention to detail. After your scan by a Proclaim Scanning Partner, shipment typically takes about 3-4 weeks.

We are thankful for your patience as we worked to deliver a product that met your unique needs!

Rated 1 out of 5 stars

We were not satisfied with the product

We were not satisfied with the product. It is better to have the other models on the market in my opinion.

May 29, 2024
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Reply from Proclaim

We're sorry to hear you were not satisfied with our product. Your feedback is important to us. Our customer care team will be reaching out to assist with elevating your Proclaim experience. Thank you for your input as we continuously work to improve.

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