Proclaim Reviews 338

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the product, finding it to be an amazing device that significantly improves gum health and leaves their mouths feeling exceptionally clean and fresh. Many appreciate its ease of use, quick operation, and the overall positive impact on their dental hygiene. People also praise the customer service for being top-notch and very helpful. However, some customers were dissatisfied with the product's quality, reporting issues like weakened streams after a few months or the machine breaking down relatively quickly. There were also mentions of the product being overpriced and not effectively cleaning all areas of the mouth, particularly the back molars. A few other people also felt that the design of the cord and the size of the machine were inconvenient.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the product as "amazing" and a "game changer"... See more

Quality

People report ambiguous experiences with quality. Many customers praise the product, noting its effectiveness... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use and efficient... See more

Price

Users describe ambiguous interactions with price. While some customers feel the product is overpriced, with... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers found the support department... See more

Based on these reviews

Rated 4 out of 5 stars

The first one seemed like it wasn't working well with weaker than expected streams. I eventually reached out under warranty and it was replaced with e better one. Key test - fill up the tank, turn to... See more

Company replied

Rated 4 out of 5 stars

I like using the device. Instruction for set up and use were clear and concise. It is easy to use, and I do not have any problem with water mess on sink or mirror. More helpful tips relative to use wo... See more

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Rated 5 out of 5 stars

It's an amazing device. I've used a WaterPik for decades, and as good as they are, this is far superior in my opinion. It literally does take seven seconds on the highest setting! They recommend start... See more

Company replied

Rated 5 out of 5 stars

I was initially skeptical about purchasing the device because of its high price. Nevertheless, after splurging and giving it a chance, I think it's an amazing purchase. Its ease of use and the fact th... See more

Company replied

Rated 5 out of 5 stars

The Customer Service Team has been top-notch, my entire experience with them. I had to delay receipt of the unit for a long time due to major dental work, then when I finally received it, they offered... See more

Company replied

Rated 5 out of 5 stars

I have been using Proclaim for the last few weeks since I received it and it quickly became part of my daily routine and I enjoy using it. My new favorite dental home care product!

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Rated 5 out of 5 stars

Terrific platform, easy to use and set up. Feels great, and literally takes less than 30 seconds (from filling system to the 7-second oral cleaning. I sometimes do it twice :-)

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Rated 5 out of 5 stars

With other type of water picks I would accidentally get to close to my gums and hurt them even on a lower setting. With Proclaim, I was able to get to the maximum setting in a short time with no iss... See more

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Rated 5 out of 5 stars

This machine is totally awesome. For years and years, I flossed, I brushed, I brush-picked, and my gums would still bleed, often enough to literally drip. I did try the individual tooth water cleani... See more

Company replied

Rated 5 out of 5 stars

Every aspect of the customer experience is well thought out, from product information to the fitting process to purchasing and setup. I’m an engineer, and the product design exceeded my expectations.... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first, but the Proclaim won me over by the second use—my mouth felt so fresh and clean. Now that I’ve turned it up a level, the cleaning is even more vigorous and effective. So happ... See more

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Rated 5 out of 5 stars

The ordering of the machine made it worth the wait. It was simple to set up. Heavier than I thought. The mouth piece took some getting used to use to. I started on a number 1 then several days late... See more

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Rated 1 out of 5 stars

Well, the concept sounds great, but whoever designed or constructed it must have assumed that the customer has a large, flat vanity cabinet with a sink in the middle of it. This thing is a nightmare... See more

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Rated 5 out of 5 stars

I was using proclaim for about 8 months. It significantly restored health to my gums. No longer are they red, bleeding, and hurting but they are pink and restored now. I used the proclaim once a day f... See more

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Rated 3 out of 5 stars

Proclaim is good, but I am not sure that it cleans my teeth and gums better than the Water Pik. I feel like the Water Pik enables me to direct a jet stream, much tinier and focused, into specific are... See more

Company replied

Rated 5 out of 5 stars

I am pretty much the ideal use case for Proclaim. I ordered in Nov. of 2023 and had a bunch of dental work to get done and finally got my scan over to them. I’m disabled and bedridden. Despite yea... See more

Company replied

Rated 1 out of 5 stars

Do not buy this product unless you want a useless expensive piece of junk in your bathroom. My plaque buildup got worse after using this for 2 weeks. I told my dentist but he told me to use it for ano... See more

Company replied

Rated 1 out of 5 stars

This thing is absolute trash and you all know it. Clearly hiding reviews on the site, deceptive marketing. It’s way over priced and the jets do not focus on every space in the mouth. I could have made... See more

Company replied

Rated 1 out of 5 stars

As a dentist, I was told I would scan the patient and send to Proclaim. Then once the process is completed, I would be paid by Proclaim for my scans. Well, not only is their process completely ineffic... See more

Company replied

Rated 5 out of 5 stars

Never felt cleaner or fresher! My gums color and health improved significantly, I’m really pleased!

Company replied

Rated 5 out of 5 stars

Great service! was supe excited to receive the device. im testing it so my review isnt final, but looking forward to itr!

Company replied

Rated 5 out of 5 stars

Proclaim is a wonderful product. It’s well made, and the support department are very friendly and helpful.

Company replied

Rated 5 out of 5 stars

Easy to use and thorough clean for my teeth and gums. The machine is quite large though and would require a larger lavatory.

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Rated 5 out of 5 stars

I am happy with the Proclaim, though I thought it would have more power than the number 5. at the deign is really efficient and I find it very easy to use.

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Rated 5 out of 5 stars

Easy buying process. Easy fitting process at dentist. Mouthpiece fit seems great.

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Rated 5 out of 5 stars

Pricey, but seems to be doing a good job. I won't know for sure until my hygienist gives me the thumbs up or down.

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Rated 5 out of 5 stars

This is the best product for part of my teeth cleaning regimen. I absolutely love this new product!

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Rated 5 out of 5 stars

Love this new flossing device - quick and easy to get scanned and delivered just a few weeks later. Getting more for the rest of the family.

Company replied

Rated 5 out of 5 stars

Took about 3 weeks but it is a great timesaver, gives my gums some love, high quality and easy to use!! Would buy again.. worth the small investment.

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Rated 5 out of 5 stars

the packaging is not sustainable and RIDICULOUS.. THE PRODUCT IS GREAT. THE PACKAGING IS IRRESPONSIBILE.

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Rated 4 out of 5 stars

So far I’m overall happy with the device. I didn’t give it five stars because I have some serious doubts about the claim that it’s 13x better then flossing - there is not a substantial body of indep... See more

Company replied

Rated 5 out of 5 stars

Family member suggested the product. I love it! My teeth feel clean and the unit is easy to use.

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Rated 4 out of 5 stars

Its an awesome product .. cleans the teeth definitely.. the whole family wants to get each of our own moldings for our teeth but they are too pricey..

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Rated 5 out of 5 stars

Love it- does a great job and the machine is well designed and handy to use

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Rated 2 out of 5 stars

The idea of the system is really good but the its doesn't fit properly and I feel its too hard when its attached to my tooth its had no flexibility . Even though I did 3D scan but its doesn't fit ver... See more

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Rated 4 out of 5 stars

Waiting for the long term usage results. If I am cracking the power to 4 my gums start bleeding and teeth shake .

Company replied

Rated 1 out of 5 stars

This was a very expensive and BIG purchase for me and thought it would be ground breaking. But it fails to hit the back of my molars and a small part in front. So there is build up on those areas... See more

Rated 5 out of 5 stars

Easy setup and cleans teeth well. No more water splashing all over the sink.

Company replied

Rated 1 out of 5 stars

The machine arrived with no reservoir for wdd as yet and broken mouthpiece. No way to reach your company. No one replies to my email or phone message after I dug around find the number. Maybe call m... See more

Rated 5 out of 5 stars

It's easy to use. Makes cleaning our son's teeth much easier.

Company replied

Rated 1 out of 5 stars

I first used the proclaim machine in the United States, it was leaking but I decided to put tape around it. The plastic container where you put the water does not fully secure to the machine, everytim... See more

Company replied

Rated 2 out of 5 stars

The motor unit was faulty from the start. I am being sent a new unit but I didn't expect that with the high quality and price expected.

Company replied

Rated 1 out of 5 stars

Dear friends today I like to share you more experiences with Pro Claim Team with me I was with them form 2pm to get my XRAY and MRI report which my hospital Alexandra send to them because my... See more

Company replied

Rated 5 out of 5 stars

Game changer for gum health. I use it several times a day.

Company replied

Rated 5 out of 5 stars

Amazing!!! It heals ur teeth and gum badness

Company replied

Rated 3 out of 5 stars

Very bulky. Takes up a lot of counter space. The “flexible” hose is very rigid. The point where the hose connects to the handheld piece should be flexible to make it easier to use.

Company replied

Rated 5 out of 5 stars

It feels really good, so much better than flossing. And it is fast!

Company replied


Company details

  1. Health and Beauty Shop
  2. Cosmetic Dentist
  3. Dental Supply Store
  4. Dentist

Written by the company

An effective oral care routine is a powerful contributor to long term overall health. Research increasingly shows a strong connection between oral health and various systemic diseases. At Proclaim, we believe technology that delivers personalization and automation can finally make sustaining healthy habits achievable. Proclaim empowers you to reach a higher level of oral health with ease and convenience that fits into your busy everyday life – in just 7 seconds, at home. We’re on a mission to pioneer breakthroughs in personalized, automated, everyday solutions that transform oral care routines. Proclaim pulses 22 oz of water through your mouthpiece in just 7 seconds. Say goodbye to oral care being a chore. STEP ONE A Quick Digital Scan We will match you with a professional scanning partner for a quick and easy 3D digital scan of your mouth. STEP TWO Sit Back And Relax While our expert technicians precisely position up to 60 jets in a mouthpiece designed just for you. STEP THREE Enjoy Proclaim Your proclaim device and mouthpiece 
are shipped right to your door. Start transforming your oral health and enjoy a beautiful smile.


Contact info

4.0

Great

TrustScore 4 out of 5

338 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Amazing!!

Amazing!!! It heals ur teeth and gum badness

July 8, 2025
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Reply from Proclaim

Thank you for the wonderful feedback, Jaime! We’re so happy to hear Proclaim is helping your teeth and gums feel their best — here’s to healthier smiles ahead!

Rated 5 out of 5 stars

Every aspect of the customer experience is well thought out.

Every aspect of the customer experience is well thought out, from product information to the fitting process to purchasing and setup. I’m an engineer, and the product design exceeded my expectations. I enjoy using Proclaim more often than I need to each day.

July 1, 2025
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Reply from Proclaim

Thank you so much for your thoughtful review, Dan! We're so glad to hear the entire Proclaim process—from start to finish—was a breeze. Cheers to improved oral health!

Rated 2 out of 5 stars

It's not strong enough to clean the…

It's not strong enough to clean the back of my teeth. Not really feeling it so far

June 30, 2025
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Reply from Proclaim

Thank you for your review, Monica! Proclaim does feel different than a traditional water flosser. Our patented jet shape means each jet has a wider spray pattern, which feels different than a plain stream of water. Although it feels different, Proclaim has been shown to be highly effective in reducing bleeding, inflammation, and plaque accumulation! This was shown in our clinical study, where Proclaim was used 1x/day at pressure setting 5. A member of our Customer Care Team will be in touch shortly!

Rated 4 out of 5 stars

Waiting for the long term usage…

Waiting for the long term usage results. If I am cracking the power to 4 my gums start bleeding and teeth shake .

June 12, 2025
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Reply from Proclaim

Paul, we're so sorry to hear about your experience at pressure setting 4! A member of our Customer Care Team will be in touch to ensure your mouthpiece is fitting properly.

Rated 4 out of 5 stars

Problem with first one but replacement is good

The first one seemed like it wasn't working well with weaker than expected streams. I eventually reached out under warranty and it was replaced with e better one. Key test - fill up the tank, turn to maximum pressure and run. If it empties in 7 seconds then it is working correctly

July 9, 2025
Unprompted review
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Reply from Proclaim

Thank you for your feedback, Tim. We're so sorry about the malfunction of your Proclaim device, but we're so glad our Customer Care Team was able to get a replacement device sent your way!

Rated 1 out of 5 stars

Disappointed behaviour from Pro Claim team & time wasted

Dear friends today I like to share you more experiences with Pro Claim Team with me I was with them form 2pm to get my XRAY and MRI report which my hospital Alexandra send to them because my Xray & MRI been paid by MIB department well ,
All the time miss kelly trying to find out where is my Xray & MRI Reports are after many calls the Miss Kelly mam says I have the reports with me and I need the permission from MIB to give as the permission to send you those documents well I called MIB to help me and allow them to send those documents and reports but they says we have nothing to get a call or email form PRO Claims department well I keep calling them and after all days ends today they keep saying MBI tell as then we Send you the report 4.30pm they close and I never get those reports to booked a private doctor for myself life is hard and very hard when like Pro claims company doesn’t understand patients is suffering to much pain in there life but I keep move on with this all I never ever recommend anyone to deal with them because they are not professional people to go on it ,
I m very very disappointed of there behaviour of service which I get them form there team ,
Now I stay away from them ever ,

My feelings & pains are so much which Pro claim never understand,
If anyone need proof of calls which I also recorded with me ,
Available anytime

Hasan

July 4, 2025
Unprompted review
Proclaim logo

Reply from Proclaim

Thank you for taking the time to share your experience. However, we believe there may have been a mix-up — we're Proclaim by Fresh Health. We've developed a Custom-Jet Oral Health System to provide you with your healthiest teeth & gums in 7 seconds! We are not affiliated in any way with the physical therapy or medical services you've described.

We kindly ask that you consider removing or updating your review, as it appears to be intended for a different company with a similar name. This would help ensure your feedback reaches the right audience!

Rated 5 out of 5 stars

We love our Proclaim

We love our Proclaim! Feel so good to get a deep clean anytime you want.

June 9, 2025
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Reply from Proclaim

We’re so happy to hear you're loving your Proclaim, Randall—nothing better than that fresh, deep-clean feeling in just 7 seconds!

Rated 5 out of 5 stars

The Customer Service Team has been…

The Customer Service Team has been top-notch, my entire experience with them. I had to delay receipt of the unit for a long time due to major dental work, then when I finally received it, they offered me a credit since the price had changed a bit. I love the unit, and the Company is wonderful.

June 5, 2025
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Reply from Proclaim

Thank you for your thoughtful review, John! We're so happy to hear you're enjoying your Proclaim and that our team could be there to support you along the way. We can't wait to hear what your dentist says!

Rated 5 out of 5 stars

It's an amazing device

It's an amazing device. I've used a WaterPik for decades, and as good as they are, this is far superior in my opinion. It literally does take seven seconds on the highest setting! They recommend starting at level 1 and working up to level five, but if you've used a water flosser or you floss regularly already, you can probably start at 3 or higher. If you haven't and especially if you have sensitive gums, then starting at the lowest setting would be a good idea, I suppose. And if you order the rinse solution concentrate, you can save some money if you get the subscription.

June 12, 2025
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Reply from Proclaim

Thank you so much for the thoughtful review, Troy! We're honored to hear that Proclaim has become superior in your oral care routine, and we appreciate you sharing such helpful tips for new users too. Cheers to great oral health!

Rated 5 out of 5 stars

Game changer for gum health

Game changer for gum health. I use it several times a day.

June 9, 2025
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Reply from Proclaim

Thanks for the kind words, Jason! We’re so glad that Proclaim has been a game changer in your oral care routine!

Rated 5 out of 5 stars

Easy buying process

Easy buying process. Easy fitting process at dentist. Mouthpiece fit seems great.

May 20, 2025
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Reply from Proclaim

We're so glad to hear that the process was smooth from start-to-finish. Thank you for your review, Geraldine!

Rated 1 out of 5 stars

This was a very expensive and BIG…

This was a very expensive and BIG purchase for me and thought it would be ground breaking. But it fails to hit the back of my molars and a small part in front. So there is build up on those areas and that means I have to do a sec bush to get to those areas. Maybe the impressions were not done correctly or maybe the mouth guard does not reach to the back of the molars..which in that case is a big let down.

Also, when turning on there is COLD WATER in the chamber (even after I clean it) that is a HUGE SHOCK and leaves my teeth and gums so sensitive when turning it on in my mouth. It needs to cycle through before getting to the warm water. A BIG disappointment.

January 31, 2025
Rated 5 out of 5 stars

I am happy with the Proclaim

I am happy with the Proclaim, though I thought it would have more power than the number 5. at the deign is really efficient and I find it very easy to use.

May 20, 2025
Proclaim logo

Reply from Proclaim

Thank you for your review, Ward! Proclaim does feel different than a traditional water flosser. Our patented jet shape means each jet has a wider spray pattern, which feels different than a plain stream of water. Although it feels different, Proclaim has been shown to be highly effective in reducing bleeding, inflammation, and plaque accumulation! This was shown in our clinical study, where Proclaim was used 1x/day at pressure setting 5.

Rated 5 out of 5 stars

Hear buy

Very good product

May 19, 2025
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Reply from Proclaim

Thank you for the kind words, David!

Rated 5 out of 5 stars

Family member suggested the product

Family member suggested the product. I love it! My teeth feel clean and the unit is easy to use.

May 7, 2025
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Reply from Proclaim

We’re thrilled to hear you’re loving Proclaim, Linda! Cheers to keeping your smile feeling fresh and clean!

Rated 5 out of 5 stars

This machine is totally awesome

This machine is totally awesome. For years and years, I flossed, I brushed, I brush-picked, and my gums would still bleed, often enough to literally drip. I did try the individual tooth water cleaning from competitors, but I found that slow, painful, and messy from water squirting everywhere. I have now had the first Proclaim for a year, and the bleeding is totally gone. The only difference is I stopped using the brush piks, and use Proclaim two to three times a day. To me, the proof is the bits of food that Proclaim finds after I finish flossing and brushing. It is visible in the sink, and that must be irritating my gums if it gets left there. If you are just starting, you can lower the pressure and it will take a minute to clean, but after your gums are clean and healthy again, you can turn up the pressure and in less than ten seconds, you teeth are free of food and the gums are so happy. This review was prompted by my purchase of a second unit for my cabin, but is based on using the first one for over a year.

May 2, 2025
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Reply from Proclaim

Thank you for the amazing review, Harold! We're so thrilled to hear that Proclaim has made such a difference in reducing your gum bleeding and is a pain-free addition to your routine. Cheers to improved oral health!

Rated 4 out of 5 stars

Overall happy unsure of floss replacement claim

So far I’m overall happy with the device. I didn’t give it five stars because I have some serious doubts about the claim that it’s 13x better then flossing - there is not a substantial body of independent research other than the one cited study, which I believe was paid. I also can confirm that for me it does not replace flossing because I tried using it before flossing and it most certainly doesn’t get everything out as I have to go back with the string floss to get physical particles of food it may have missed stuck in my teeth. That being said, I’ve used the device AFTER flossing AND brushing and have found visible particles come out of my mouth that I missed from brushing and flossing as the jets are fairly strong and flush all of your teeth and gums with water.

I don’t think this should replace flossing and two dentists I spoke to agreed - but if you are like me and have trouble with gum inflammation and are looking for something to add to your routine to remove food particles and reduce the likelihood of gum trouble for your next dental visit I am overall satisfied with the product. I have the following routine - FLOSS - BRUSH - PROCLAIM and I find it makes my mouth feel very refreshed and clean looking and feeling by the end of it.

May 7, 2025
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Reply from Proclaim

Thank you for your honest feedback, Loren! We're so happy to hear that you're happy with your Proclaim experience thus far. A member of our team will be reaching out to you shortly to ensure you're receiving the most optimal Proclaim treatment!

Rated 5 out of 5 stars

Proclaim is a wonderful product

Proclaim is a wonderful product. It’s well made, and the support department are very friendly and helpful.

April 30, 2025
Proclaim logo

Reply from Proclaim

Thank you for the kind words, Greg! We're so glad to hear that you're loving your Proclaim System!

Rated 5 out of 5 stars

Order process was simplified and quick

Order process was simplified and quick. Great product!

May 5, 2025
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Reply from Proclaim

Thank you for the kind words, Cherie! We're so glad the ordering process was smooth and that you're loving your Proclaim. We can't wait to hear your results!

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