Proclaim Reviews 340

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers had a great experience with this company. Many customers find the product to be awesome and a significant improvement over other dental care devices, with some even calling it their new favorite home care product. People appreciate its ease of use, quick operation, and the feeling of cleanliness it provides for their mouth and teeth. The design is often praised for its efficiency and the overall customer experience, from product information to setup, is well-regarded. Reviewers also highlight the product's effectiveness in improving gum health and its high-quality construction, suggesting it will last a long time. However, some customers also noted issues with the product's quality, reporting weaker than expected streams, and some machines stopping working after a relatively short period. There were also concerns about the high price, the mouthpiece not reaching all areas of the mouth, and the cord being too short and stiff. A few other people also felt that customer service was not always responsive or helpful, particularly when dealing with faulty units or replacements.

What people talk about most

Product

Customers consistently note ambiguous experiences with the product, with many praising it as an amazing and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some consumers praising the product as "amazing" and a... See more

User experience

Customers had positive experiences with user experience, finding the product simple, easy to use, and a... See more

Price

People report ambiguous experiences with price, with some reviewers feeling the product was overpriced and a... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The first one seemed like it wasn't working well with weaker than expected streams. I eventually reached out under warranty and it was replaced with e better one. Key test - fill up the tank, turn to... See more

Company replied

Rated 4 out of 5 stars

I like using the device. Instruction for set up and use were clear and concise. It is easy to use, and I do not have any problem with water mess on sink or mirror. More helpful tips relative to use wo... See more

Company replied

Rated 4 out of 5 stars

Its an awesome product .. cleans the teeth definitely.. the whole family wants to get each of our own moldings for our teeth but they are too pricey..

Company replied

Rated 4 out of 5 stars

I am still getting up to speed with using it

Company replied


Company details

  1. Health and Beauty Shop
  2. Cosmetic Dentist
  3. Dental Supply Store
  4. Dentist

Written by the company

An effective oral care routine is a powerful contributor to long term overall health. Research increasingly shows a strong connection between oral health and various systemic diseases. At Proclaim, we believe technology that delivers personalization and automation can finally make sustaining healthy habits achievable. Proclaim empowers you to reach a higher level of oral health with ease and convenience that fits into your busy everyday life – in just 7 seconds, at home. We’re on a mission to pioneer breakthroughs in personalized, automated, everyday solutions that transform oral care routines. Proclaim pulses 22 oz of water through your mouthpiece in just 7 seconds. Say goodbye to oral care being a chore. STEP ONE A Quick Digital Scan We will match you with a professional scanning partner for a quick and easy 3D digital scan of your mouth. STEP TWO Sit Back And Relax While our expert technicians precisely position up to 60 jets in a mouthpiece designed just for you. STEP THREE Enjoy Proclaim Your proclaim device and mouthpiece 
are shipped right to your door. Start transforming your oral health and enjoy a beautiful smile.


Contact info

4.0

Great

TrustScore 4 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

A true smile saver if there ever was one.

The unit is so nice, it does exactly what they said it would and more. I’ve never been a great flosser and knew I needed to improve in that area especially since I had two molers pulled that could not be salvaged. I was informed that if I did not improve my flossing I would loose more so I ordered the Proclaim unit and began using it. Now my periodontist says my teeth and gums are improving and shouldn’t have any more issues. Thank you Proclaim

February 26, 2025
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Reply from Proclaim

Thank you for sharing your amazing experience, Mark! We're so happy to hear that Proclaim is making an impact and that your periodontist is seeing such great improvements. Cheers to improved oral health!

Rated 4 out of 5 stars

Timely delivery...product "meh"

Timely delivery for a customized product.

The "flosser" itself is "meh". Not the level of power expected. About the same cleaning result as swishing my mouth with water.

February 18, 2025
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Reply from Proclaim

Thank you for your feedback, MB! We appreciate you giving Proclaim a try and sharing your experience. A member of our team will be reaching out to ensure you're receiving the most optimal Proclaim treatment. We're committed to helping you get the best results possible!

Rated 5 out of 5 stars

Proclaim's customer service went above…

Proclaim's customer service went above and beyond for us during a very difficult time for our family where we had lost our home in a wildfire. They have earned a customer for life.

February 19, 2025
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Reply from Proclaim

We’re deeply sorry for your loss Matt, and we’re honored to have been able to help during such a tough time. Thank you for your kind words and for being a valued customer. We’re here for you, always!

Rated 5 out of 5 stars

Proclaim makes for a great clean

Proclaim makes for a great clean, and fresh mouth feel.

February 26, 2025
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Reply from Proclaim

Thanks for your feedback Thomas! We hope Proclaim meets your expectations and helps with plaque buildup. Please let us know how it goes after your next dental checkup!

Rated 5 out of 5 stars

I have only been using the Proclaim…

I have only been using the Proclaim unit for a week, however it appears to be doing a great job so far. I have really bad gums and am hoping that this unit will help me to retain what gums and teeth I do have only time will tell. The unit appears to be well built as well.

February 25, 2025
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Reply from Proclaim

Thank you for your review, Timothy! We're glad to hear Proclaim is off to a great start for you. Wishing you the best on your gum health journey—keep us posted!

Rated 5 out of 5 stars

The Proclaim machine does exactly what…

The Proclaim machine does exactly what it promises! The company is super professional, and I’m really loving the product!

February 18, 2025
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Reply from Proclaim

Joe, thanks for your support! We're happy to hear Proclaim is delivering great results for you. We can't wait to hear the results after your next cleaning!

Rated 5 out of 5 stars

Warm water is best

Warm water is best. Use the rinse provided by Proclaim as it makes your mouth feel very clean. I so need this product for my plaque problem. My dentist also uses Proclaim. Worth the investment to keep my gums healthy. Flossing was not enough. So easy to use Proclaim. Am extremely happy with this product.

February 17, 2025
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Reply from Proclaim

Thank you for your wonderful review, Dorothy! We're so happy to hear that Proclaim is making a difference in your oral care. We can't wait to hear what your dentist says!

Rated 4 out of 5 stars

Overall I give it a 4 star and i would…

Overall I give it a 4 star and i would buy it again, it does remove most of the things you would normally floss if its packed loosely in between your teeth. But food, like beef (or chicken)fiber from a steak that is impacted, will still need to be picked out with a tooth pick or dental floss. I honestly don't floss daily, so this is a very good product for me, I noticed less things stuck to the floss string when I do my erratic non routine flossing.

February 18, 2025
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Reply from Proclaim

Thank you for your review, Zhen! We're so glad to hear that you're loving Proclaim! It’s great to know that it effectively removes most debris, making your oral care routine easier. Proclaim does feel different than a traditional water flosser. Our patented jet shape means each jet has a wider spray pattern, which feels different than a plain stream of water. Although it feels different, Proclaim has been shown to be highly effective in reducing bleeding, inflammation, and plaque accumulation! This was shown in our clinical study, where Proclaim was used 1x/day at pressure setting 5. it may not always remove food particles that are wedged in, so for those occasions you may need string floss or other interdental cleaning tools.

Rated 4 out of 5 stars

You still need to floss!

This is the best water irrigator on the market. However, you still need to floss. I used the Proclaim irrigator and then flossed with Burst charcoal infused/colored floss to test if the Proclaim irrigator took everything off my teeth. It did not. So, don’t let any product or person tell you you don’t need to floss when you use a water irrigator.

December 2, 2024
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Reply from Proclaim

Thank you for your thoughtful review, Jill! Proclaim has been shown to have superior performance in reducing plaque accumulation over time (in addition to reducing bleeding and inflammation) compared to floss in all regions of the mouth. This was shown in our clinical study, where Proclaim was used 1x/day at pressure setting 5, in conjunction with regular brushing. That said, Proclaim won't necessarily remove all plaque in just one treatment.

Rated 5 out of 5 stars

Amazing unit

Amazing unit. As expensive as. It is the time saved over flossing plus the better results make this unit a must have especially if you are always on the go

February 18, 2025
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Reply from Proclaim

Thank you for your review, Frank! We’re thrilled to hear that Proclaim is making your oral health routine easier and more effective!

Rated 5 out of 5 stars

Awesome unit so far, final results will be after dentist checkup!

The process with ordering the unit and visiting the dentist was very easy. The scanning process took about 30 minutes and I received my unit about 2 weeks after. I love the product so far. It is very effective at level 3. I do a pre flush with water and then a second flush after brushing with the solution. I did not expect the mouth piece to be hard plastic. I thought it would be more flexible. My only concern is, if it cleans the the rear molars? It doesn't feel like it does. I expected the mouth piece to have spray holes at the ends. So far I like how fast and hard it can clean. The true test will be my next visit to the dentist. Hope to get great results.

February 5, 2025
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Reply from Proclaim

Thank you for your review, Herb! We're happy to hear you had a smooth experience and are loving your Proclaim so far. Your feedback on the mouthpiece design is valuable, and we appreciate you sharing it.

Please note that there is never a jet placed behind your last molar - if there were the mouthpiece would likely not fit in your mouth! That means that the mouthpiece may not physically cover your last molars, although there are jets directed to the spaces between your last and second-to-last molars.

Wishing you great results at your next dentist visit and we can't wait to hear what they say!

Rated 5 out of 5 stars

Out of the box solution

Out of the box solution. Great coordination with dentist office. Great communication on the status.
Equipment was packaged well with clear setup instructions.

January 31, 2025
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Reply from Proclaim

Thank you for your wonderful review, Ivan! We're so happy to hear that everything went smoothly!

Rated 4 out of 5 stars

I like the proclaim

I like the proclaim, and it is better and easier and less messy than the water pik. My only issue is it's heavy and bulky, and my current bathroom set up isn't convenient for the proclaim. Also, I don't have storage for it, and it has many moving parts. Overall I'm satisfied, and it works VERY well, but I wish I was slight smaller and lighter or I had better counter space for it.

January 31, 2025
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Reply from Proclaim

Thank you for your review, Lauren! We're happy to hear you're enjoying your Proclaim and that it's working well for you. We understand that storage and size can be a challenge, and we truly appreciate your feedback as we continue to improve, learn, and grow.

Rated 1 out of 5 stars

Machine never worked.

February 7, 2025
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Reply from Proclaim

We're sorry to hear about your experience, Zachary. We appreciate your feedback and are glad our team has been able to assist with your return. Please let us know if there’s anything else we can do for you!

Rated 5 out of 5 stars

Very impressive

Very impressive, my mouth feels so much cleaner. There is no comparison between a water pick and proclaim.

February 4, 2025
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Reply from Proclaim

Thank you for your review, Jerry! We're glad to hear you're enjoying your Proclaim and noticing the difference it can provide in your oral health. We appreciate your support!

Rated 5 out of 5 stars

Easy and efficient!

February 3, 2025
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Reply from Proclaim

We're so glad to hear that Proclaim has been a breeze to use, Gay. We can't wait to hear what your results are!

Rated 1 out of 5 stars

Good idea, Bad Product

Tried the unit for several times and not feeling well with it.
1st, the button is not soft, need press hard to make it working and need to continue hold it during the operation time;
2nd, the water floss only flosses in a very short time period, 7 s? Do not think it will help reduce the plaques or clean the teeth;
3rd, the power cord is not soft, too thick and bulky, not convenient for use;
4th, I want to say the idea is good but needs a lot of improvement for the unit.
5th, email the company request to return on 2/13/25, no reply yet

February 4, 2025
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Reply from Proclaim

We truly appreciate your feedback as we continuously work to improve. Our team has reached out regarding your return request and will follow up again to assist you. Please check your email, and let us know if there's anything else we can do to help!

Rated 5 out of 5 stars

A five star experience!

It was a five star experience -- you took time to understand the situation and reacted quickly with perfect execution. I couldn't ask for more than that.
Thank you!

February 4, 2025
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Reply from Proclaim

Thank you so much for your kind words! We're truly grateful for the opportunity to assist you and thrilled to hear you had a five-star experience with Proclaim. Your support means the world to us!

Rated 5 out of 5 stars

Brilliant! Easy to use and highly effective. Love it

First of all, this device is brilliantly made, easy to use, looks great on the counter top and most important, my gums have never been healthier. On top of that, Proclaim's customer service has been stellar. I couldn't be more impressed. I will be a lifelong customer and will be telling everyone I know. Thank you Proclaim!

February 4, 2025
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Reply from Proclaim

Thank you for your amazing review, Ken! We're thrilled to hear how much you love your Proclaim and that your gums are healthier than ever. We truly appreciate your support and kind words. Wishing you a lifetime of healthy smiles!

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