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Company details

  1. Educational Testing Service
  2. Software Company

Written by the company

Proctorio is a comprehensive remote proctoring service offering identity verification and exam-proctoring services to more than 4,000 higher education, K-12, corporate, and federal institutions around the world, proctoring more than 30 million exams in 2021 alone. Proctorio has the lowest bandwidth requirements in the industry and prioritizes user privacy and security with end-to-end encryption. Its browser extension integrates seamlessly with most learning management systems (LMS) and third-party assessment platforms, while a suite of Lock Down, Recording, and Verification options allows exam administrators to customize exams for their needed level of exam security. Proctorio currently serves 4 million active weekly users and has proctored more than 80 million exams since 2013 while maintaining 99.991% uptime. Learn more about Proctorio at proctorio.com.


Contact info

2.8

Average

TrustScore 3 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible

Terrible. We have this in our "Cyber Security" course, how in the hell is this even "Secure" when I have to give this access to everything under the sun and more. It's like god giving someone cancer twice then smiting him with the most diabolical lightning bolt ever introduced on to this planet. If I were a professor, I would NOT recommend this to you as you WILL get a 1 star rating on ratemyprofessor. Not from me, from most.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

This needs to be banned

This needs to be banned. The worst thing college has brought in. My college classes were chill i was on grade, on time, etc. then this bs comes in and i have to get an extension, cant even download it etc. and now im failing 2 classes becasue i cant even use a new or old computer. colleges seriously need to consider back to original testing. 0 stars if i could. Dont need customer service to feel pitty for me at all. This new tech is absolute HS. Spyware 1982 aswell, data , camera, no privacy what not. This needs to end for good. People are gonna have a tough life during college becasue of this.

October 22, 2025
Unprompted review
Rated 4 out of 5 stars

We've been using Proctorio for years…

We've been using Proctorio for years now. For the most part Proctorio is user friendly if the individual is tech savvy. We've had to create videos for students to guide them on how to install the extension. Only negative feedback is not having a phone number to reach support. Whether it's from us the admin or for the student. The chat is nice but most of the time it's nice to reach someone asap.

January 30, 2025
Unprompted review
Proctorio logo

Reply from Proctorio

Hi Lizbeth, thanks for your awesome feedback! Proctorio Support can be reached 24/7 by phone here: (480) 428-4076.

Rated 5 out of 5 stars

Proctorio is an excellent exam service

Proctorio is an excellent exam service. I can take test from any location, even a wrestling tournament before my son’s matches, or in between. Only a laptop & headphones (my preference when on the go) are required.

January 25, 2025
Unprompted review
Proctorio logo

Reply from Proctorio

Thanks for the amazing, 5-star review, Audra!

Rated 5 out of 5 stars

We have been using Proctorio for many…

We have been using Proctorio for many years at my school. It has served us well. Support has been good most of the time as well. It helps us protect academic integrity.

January 24, 2025
Unprompted review
Proctorio logo

Reply from Proctorio

Thanks for the awesome, 5-star review, Darren!

Rated 1 out of 5 stars

Privacy violations galore

The full scope of monitoring is never explained or elaborated. Professors or teachers who use this are just plain old lazy, if you want to challenge your students on course material write your own questions which comprehensively covers the tested areas. Instead of y'know ripping the questions from a bank at the end of a textbook.

December 9, 2024
Unprompted review
Proctorio logo

Reply from Proctorio

Hi Zac, we're sorry to hear you had a frustrating experience with Proctorio. We'd be happy to elaborate on our remote proctoring services should you have specific questions; you can read more on how it works here: https://proctorio.com/products/online-proctoring For any further questions, please reach our 24/7/365 support team via live chat, email (support@proctorio.com), or phone.

Rated 1 out of 5 stars

I would give 0 stars if I could!

I recently took my first test from Proctorio. My other classes didn't use it for testing. It was very difficult to put on my computer, so I opened a chat with someone from Proctorio which was a total waste of time. He directed me to another website that didn't answer my question. He just told me that I should keep looking. After asking other students or anyone I could find, I still wasn't able to use it. Finally, after 2.5 hours I decided to contact tech support at my college, and he was able to help me in a matter of minutes. During the test I was under more stress than normal of having someone watching me that I didn't do very well on the test. I think it's a total invasion of privacy. I would rather go to the testing center at the college. Having Proctorio as an extention on my browser caused my school lessons on my computer to glitch or close. After I removed it there wasn't a problem. After contacting the school they are now allowing the students to use Proctorio or go to the testing lab.

September 4, 2024
Unprompted review
Proctorio logo

Reply from Proctorio

Hi Tammy, we're sorry to hear you had a frustrating experience with Proctorio. Unless your institution had Live Proctor enabled, Proctorio's services do not employ people to watch you during your exam, and only institution-approved representatives may view your recordings. We would encourage speaking with your administrator about alternative options if necessary. If you have any further issues, please reach out to our 24/7/265 support team via live chat, email (support@proctorio.com), or phone.

Rated 5 out of 5 stars

Easy to install

Easy to install - clear directions are given. I agree with using this because it lets courses to be taken from anywhere instead of needing to report to a physical location to take a test. The convenience is amazing.

August 1, 2024
Unprompted review
Proctorio logo

Reply from Proctorio

Hey Melissa, thank you for the awesome 5-star review! Convenience is one of our strong suits 😎

Rated 5 out of 5 stars

We have used Proctorio as long as they…

We have used Proctorio as long as they have been in business. We have watched them grow while listening to the ever changing educational environment.

August 14, 2024
Unprompted review
Proctorio logo

Reply from Proctorio

Thanks for the 5 stars, Judith!

Rated 5 out of 5 stars

A MUST for online education

We use Proctorio to monitor our online exams. It would be impossible to operate a fully online institution while maintaining academic integrity without this service. Even though things don't always run flawlessly, Proctorio is committed to great customer service and we've developed a great working relationship over the last six years.

August 13, 2024
Unprompted review
Proctorio logo

Reply from Proctorio

Thank you for the great 5-star review, Susan! We're so grateful for the relationship we've built.

Rated 1 out of 5 stars

Extremely sketchy doesn't even begin to describe Proctorio

filled to the brim with malware, p0rn ads, etc.

do not use for any reason, unless youwant to fill your computer with malware.

April 7, 2024
Unprompted review
Proctorio logo

Reply from Proctorio

Hi Ace, we're sorry to hear this. Fortunately, Proctorio does not operate as malware, so these ads may likely be coming from something else on your computer. Please reach out to our support team via live chat, email (support@proctorio.com), or phone so we can better understand why this is happening.

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