Productpine Reviews 3,187

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Good product, good price, fast shipping, transparent "issues" with the product. Only thing they could have done different is use transparent tape and not brown tape.... Other then that really happy.

Company replied

Rated 4 out of 5 stars

Product was delivered fast and in good condition. I had a question about the Bluetooth performance which seemed not stable and they offered me direct return/refund if I would want that.

Rated 5 out of 5 stars

Recently in purchased a refurbished honor 200 model phone from productpine, it was as described, they said was in a very good condition, but was so surprised finding this phone in an excellent or min... See more

Company replied

Rated 5 out of 5 stars

Received the product quickly but did not serviced my needs. The return has been handled very quickly as well, as promised. Very nice and reliable shopping experience.

Company replied

Company details

  1. Electronics Store
  2. Furniture Accessories
  3. Furniture Store

Written by the company

Productpine is dé plek voor retour- en refurbished elektronica. Shoppen met een beter gevoel begint hier. Tweede kans, eerste keus: zorgvuldig gecontroleerd door specialisten en altijd met garantie. Minder verspilling, meer voordeel voor je portemonnee én de planeet.🌱

Fast and free shipping above € 20

Shipping within 1 business day.

Service with a personal touch.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 79% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I will buy here again next time.

A large and diverse selection, many with competitive prices. The fact that they think green is another reason to shop here.
The website is well-organized and payment is easy. The after-sales service is also very customer-friendly.

August 31, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Eric,

Great to hear you’re happy with our wide selection, competitive prices, and green mission. Nice that you also value the clear website, easy payment, and our customer-friendly service. Thanks a lot for your kind words!

Best regards,
Jamil - Team Productpine

Rated 5 out of 5 stars

Airfryer bought at Productpine

I bought an airfryer. The delivery was very quickly. The product was indicated on the website "as good as new" and indeed it was. Only the ouside box had been taped again. The price I paid was substantially lower than at other websites. I would order here again.

September 7, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Robert,

Great to hear you’re happy with your airfryer and that it arrived quickly in the condition as described. Nice that you could get it for such a good price compared to other websites. Wonderful that you’d order with us again, thanks a lot for your trust!

Best regards,
Jamil - Team Productpine

Rated 5 out of 5 stars

Table Saw

I could have an high quality product for 30% reduced price.
I solve to recuperate an slightly damaged return product.

September 1, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Rik,

Great that you found a high-quality product at such a nice reduced price. Good to hear the return product met your expectations. Thanks for sharing your experience!

Best regards,
Jamil - Team Productpine

Rated 5 out of 5 stars

Zeer tevreden over mijn aankoop en de service van Productpine, Very satisfied with my purchase and the service at Productpine

Zeer tevreden over mijn aankoop en de service van Productpine

De website van Productpine is overzichtelijk en gebruiksvriendelijk. Productinformatie is duidelijk en goed gestructureerd, waardoor het kiezen en bestellen eenvoudig was. De prijzen zijn scherp, zeker gezien de kwaliteit van de producten.

Ik heb een refurbished tablet besteld. Deze werd binnen 7 werkdagen geleverd, wat ik netjes vind gezien het feit dat de zending uit het buitenland kwam (ik woon in Nederland). Het product kwam in goede staat aan. Hoewel de verzenddoos enige transportschade had opgelopen, was de binnenverpakking uitstekend en het product zelf volledig onbeschadigd.

Ik nam contact op met de klantenservice om de beschadiging te melden. Binnen enkele uren kreeg ik een vriendelijke reactie met de vraag of het product zelf nog in orde was. Die snelle en zorgvuldige opvolging waardeer ik enorm.

Wat mij aanspreekt aan Productpine is hun duidelijke focus op duurzaamheid. De milieubewuste benadering zie je terug in de verpakkingen en het feit dat ze hoogwaardige refurbished producten aanbieden. Dat maakt het een verantwoorde keuze voor wie duurzaamheid belangrijk vindt.

Ik kende deze webshop van tevoren nog niet, maar ben positief verrast. Goede producten, uitstekende service en een duurzaam concept dat klopt. Zeker een aanrader voor wie refurbished overweegt.
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English :
Very satisfied with my purchase and the service at Productpine

Productpine's website is clear, well-structured, and easy to navigate. Product information is presented in a concise and transparent way, which made the selection and ordering process smooth. Prices are competitive, especially considering the quality of the products.

I ordered a refurbished tablet, which was delivered within 7 working days. Considering it was shipped from abroad (I'm based in the Netherlands), the delivery time was more than acceptable. The tablet arrived in perfect condition. Although the outer box was slightly damaged during shipping, the inner packaging was well done, and the product itself was untouched.

I reached out to customer service to report the damaged packaging. I received a friendly response within a few hours, asking if the item itself was still okay. I really appreciated the quick and thoughtful follow-up.

What I particularly like about Productpine is their strong commitment to sustainability. This is clearly reflected in both their packaging choices and their business model. Offering high-quality refurbished products is a great way to promote conscious consumption.

I hadn’t heard of this webshop before, so I was initially a bit cautious. But my concerns turned out to be unnecessary — everything went smoothly.

Overall, Productpine offers great products, excellent customer service, and a clear sustainable mission. I definitely recommend them to anyone considering refurbished electronics.

September 3, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Joyce,

Wat een geweldige en uitgebreide review – dank daarvoor. Fijn om te horen dat je zo tevreden bent met je refurbished tablet, de snelle en zorgvuldige service en onze focus op duurzaamheid. Mooi dat je aangeeft positief verrast te zijn door je eerste ervaring met Productpine.

Bedankt voor je vertrouwen en aanbeveling. We hopen je in de toekomst nog vaker te mogen verwelkomen.

Met vriendelijke groet,
Jamil - Team Productpine

Rated 5 out of 5 stars

Top product at a top price !

August 28, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Tim,

Great to hear you’re happy with both the product and the price. Thanks a lot for your review!

Best regards,
Jamil - Team Productpine

Rated 5 out of 5 stars

Unbeatable prices and very good…

Unbeatable prices and very good products! I will return as soon as I need something else. No hesitation necessary.

August 28, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Gidon,

Great to hear you’re so happy with the prices and product quality. Wonderful that you’d shop with us again without hesitation. Thanks a lot for your kind words!

Best regards,
Jamil - Team Productpine

Rated 5 out of 5 stars

After a super fast delivery…

After a super fast delivery unfortunately the product did not function at all. However ... a quick reaction to send it back and refunding within 5 days made my experience wit Procuctpine positive at the end. I will be back when I need something from your product list.

August 20, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Hugo,

Sorry to hear the product didn’t function as expected, but great that the return and refund process went smoothly. We really appreciate your understanding and are glad your experience turned out positive in the end. We look forward to welcoming you back in the future.

Best regards,
Jamil - Team Productpine

Rated 5 out of 5 stars

Great product

Great product, delivered quickly and it arrived safely.

August 18, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Walter,

Great to hear you’re happy with the product, the quick delivery, and that everything arrived safely. Thanks a lot for your review!

Best regards,
Jamil - Team Productpine

Rated 5 out of 5 stars

The product was in very good condition

The product was in very good condition, as mentioned on the website. Delivery during the agreed timeslot. Great experience!

August 25, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Melanie,

Great to hear the product arrived in such good condition and within the agreed delivery timeslot. Thanks a lot for sharing your positive experience!

Best regards,
Jamil - Team Productpine

Rated 5 out of 5 stars

great experience

great! information was to the point, delivery quick and product and product-price perfect.

August 18, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Hilde,

Great to hear you’re so satisfied with the clear information, quick delivery, and the product at a good price. Thanks a lot for your review!

Best regards,
Jamil - Team Productpine

Rated 5 out of 5 stars

Like New !

The day after the printer was here, he really looked like new. Was hesitant, but then ordered the ink, and yes it works fine !

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

The product is not delivered

The product is not delivered

August 5, 2025
Unprompted review
Productpine logo

Reply from Productpine

Beste Inge,

Wat vervelend dat je je bestelling niet hebt ontvangen. We hebben het volledige bedrag inmiddels aan je gecrediteerd. Hopelijk mogen we je in de toekomst wel een goede ervaring bieden.

Met vriendelijke groet,
Jamil - Team Productpine

Rated 1 out of 5 stars

Received a damaged producted

Received a damaged producted, it can happen, but now productpine and the shipper are not reacting to any of my return requests and emails leaving me with a damaged product and no money…

August 2, 2025
Unprompted review
Productpine logo

Reply from Productpine

Hi Harm,

We’re sorry to hear your product arrived damaged, we understand how disappointing that is. After receiving your message, we immediately requested a return label from our shipping partner and shared it with you so the product could be returned for a refund.

If you haven’t received that email or are having trouble accessing the label, please check your spam folder or let us know so we can resend it right away. We want to make sure this gets resolved for you as quickly as possible.

Kind regards,
Jamil - Team Productpine

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