RGG EDU Reviews 

39
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

We are deeply dissatisfied due to yet another unauthorized charge on our credit card. We canceled the renewal of our subscription already in 2024, directly after we got our membership. In 20... See more

Rated 1 out of 5 stars

Ordered a product 8 hours ago, the back end of their website is down so it lets you place your order and take your money but then you can't actually download it. Every email address bounces back sa... See more

Rated 1 out of 5 stars

I think the course content is excellent but viewing it is a different matter. I expected to get online access via an account but instead you just get to download the videos which if fine but it is so... See more

Company replied

Rated 1 out of 5 stars

I have recently purchased one of their courses with promises that "Once you purchase this course, you can sign in and download all videos and assets." After 7 days, I got an email stating that my rent... See more

Company details

  1. Software Company

Written by the company

RGG EDU is a software company.


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1.6

Bad

TrustScore 1.5 out of 5

39 reviews

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No recent history of asking for reviews

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1.6

All reviews

(39)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

We are deeply dissatisfied due to yet…

We are deeply dissatisfied due to yet another unauthorized charge on our credit card. We canceled the renewal of our subscription already in 2024, directly after we got our membership.

In 2025, the subscription got renewed and our credit card was charged once again. After many emails, we received a refund.

In 2026, we were charged once more – completely unauthorized(!!!) This despite the fact that we have already canceled our subscription twice. And have not logged in to the account for the last two years!

we are quite dissatisfied and, frankly, angry. We demand an immediate refund of a total of CHF 185 / USD 237 and a confirmed cancellation no later than June 15th, 2026.

order number: 169240

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

I have recently purchased one of their…

I have recently purchased one of their courses with promises that "Once you purchase this course, you can sign in and download all videos and assets." After 7 days, I got an email stating that my rental over the course has expired. The course also disappeared from my library. I tried to reach them through email but no response. I still have 2 more courses in my library from the past but never was able to download. I DO NOT recommend buying from them anymore. They must have been good in the beginning, but this site is almost like a phantom website.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

I wish I could give this company a minus as they are taking customers' money and not providing the goods. They are also not replying to any emails or messages being sent. I am looking into where they can be reported to. DO NOT ORDER ANYTHING FROM THEM.

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

most disappointing experiences

I recently purchased a course from this website, and I must say, it was one of the most disappointing experiences I’ve had online. Despite the website looking professional and promising, the course was poorly structured and lacked the value I expected. If you’re considering purchasing from them, I highly recommend thinking twice. Don’t be fooled by the beautiful website—your money would be better spent elsewhere. Unfortunately, I can’t recommend this course to anyone

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a product

Ordered a product, but I can´t download it because the webside can't recognise my e-mail. I have contacted support-team several times over several days, but they don´t answer. But they have no problem taken my money.

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Unable to cancel Membership. Will not return emails.

I purchased a 1 year subscription. Before my year was up I went to cancel the membership before it renewed. Turns out the ONLY way to cancel is to send and email at least 30 days!!!! before it renews. I have sent multiple emails to the supposed email to cancel and have not got a reply. My account auto renewed even though I emailed before my subscription renewed and to date I've not got a reply. There is no other way to cancel the membership or contact the company except for the emails which they don't reply to.

June 30, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a product and can't download

Ordered a product 8 hours ago, the back end of their website is down so it lets you place your order and take your money but then you can't actually download it.

Every email address bounces back saying you have to log in to contact them (which you can't as the website is down) and their help desk links to a Zendesk account which is no longer in use so I'm not sure if their even operating anymore.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

Subscribed for a 7-day trial last…

Subscribed for a 7-day trial last weekend. Until now the content has not been unlocked. Support is unresponsive and I bet the only thing that works is the auto-renewal... In my eyes this platform is more like a scam.

May 16, 2024
Unprompted review
Rated 1 out of 5 stars

Having one of the worst experiences…

Having one of the worst experiences ever as a customer., after being a loyal customer for years,
Customer service is appalling and barely communicate… I have lost a lot of money on their platform but they don’t care.,

Apart from over charging me for several years whilst simultaneously unable to access the platform., when queried they avoided responding, then finally when they did… just terminated my account with no reason… I explained I wanted to resolve the issue amicably so they closed my account down instead of finding a fair resolution.

Uk law is challenging to navigate when it comes to online platforms and legal issues, but we’re working on it.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

absolute game-changer for me

absolute game-changer for me. lots of classes just skim the surface, PRO EDU dives deep, detailed and laid-out content that resonates.

the videos feel like a one-on-one coaching session which my ADHD needs.

October 23, 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest company

Dishonest company. Charged my card twice more than planned and then impossible to cancel membership. I had to cancel my credit card. Stay away.

September 15, 2023
RGG EDU logo

Reply from RGG EDU

Ludo, thank you for your review and we apologize for the delay. Double charging a credit card is not something we've experienced and agree this raises major concerns. We have a new Customer Service member fully onboarded and will address this immediately if it hasn't been yet. Please reach out to support@proedu.com if you still need assistance. Thank you and again, we apologize for this inconvenience.

Rated 5 out of 5 stars

Full time academic nerd turned full time photographer

Having already completed a full round of education in academia and science, when I decided to transition careers to become a full-time professional photographer at 30 years old, I just wasn't in a place in life to go back and enroll in a traditional education system again. PRO EDU and many of the instructors came into my life at exactly the right time. Though such legendary names such as Pratik Naik, Michael Woloszynowicz, Sandro, Earth Oliver, and more, I was able to hone my long time side hobby into a viable full time career. As a former nerd (ok, current nerd still, but that's between us), I love that PRO EDU tutorials are not just about the how, but also the why. I also love that they're taught in a way that I can then translate a skill taught for one specific area into an entirely different genre. Whether casual weekend shooter or professional, PRO EDU has educational content that everyone can benefit from (plus, the podcasts are hilarious!!)

February 8, 2023
Rated 2 out of 5 stars

Canceling subscription is not easy.

While the videos are educational, get ready for a fight when you are ready to cancel. I signed up for the 12 month contract. When the 12 months ended, I wanted to cancel my subscription. I encountered a lot of difficulty logging into the billing portion of the subscription. I could easily watch the videos, but couldn’t manage my billing. As it turns out, a separate account was needed to do this. However, in order to actually cancel your subscription, you need to email support, which in of itself is problematic. After going through many emails, and high pressure sales tactics, (We want to offer you a once in a life time low price only available now) I was told my subscription was cancelled and I would not be charged again. Well, this month rolled around and guess who got charged again! Me. I got charged again. It should NOT be this difficult to cancel a subscription. I sent them yet another email, but this definitely warrants a trip to my bank.

Update: I did receive a prompt response and they refunded me, assured me there would be no further billing and issued me a free month. I do appreciate the quick service. Some companies intentionally make canceling very difficult, whereas other companies simply have inefficient systems in place. It’s hard to tell which is the case here. Regardless, I’ve never had so much difficulty canceling a subscription and that’s disappointing.

May 1, 2023
RGG EDU logo

Reply from RGG EDU

Joy, thank you for your review and we apologize for the delay. We're glad that you were satisfied with your customer service experience and thank you for updating your review. Please reach out to support@proedu.com if you still need assistance. Thank you and again, we apologize for this inconvenience.

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