Really going the extra mile
Really going the extra mile to get everything working. The tool itself is wonderful and customer service is top class.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Written by the company
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really going the extra mile to get everything working. The tool itself is wonderful and customer service is top class.
We implemented the Profitmetrics service with the goal of improving the profitability of our Google Ads in particular. We already had approximately 10 years of experience in Ads advertising. After three months of data collection, the campaigns were switched to optimize based on Profitmetrics’ margin-based revenue.
Unfortunately, in our case this did not lead to increased profitability or sales. Over a two-month period, advertising costs increased, ROAS declined, and contribution margin dropped by approximately 20–30%.
The two-month trial period using Profitmetrics’ margin-based revenue target ended up costing us at least €10,000 in lost sales, service fees, and increased advertising costs.
I recommend carefully evaluating your own situation if your company’s POAS is already in the 2.5–3.5 range.
Their customer service is extremely friendly and fast, and for that they deserve full marks.
I would highly reccomend profitmetrics. All from their onboarding support to product and features!:)
The ability to get server side conversion tracking that counts more accurately and get POAS (profit on ad spend) is something I think all ecommerce stores should have in focus.
Many reccomendations from Evensen Marketing
We received very good support from the ProfitMetrics technical team in making sure the setup of their services was properly integrated in our websites. The ProfitMetrics employees were very knowledgeable, friendly and patient. Recommended.
Profit Metrics does not only offer an incredible Tool for Ecom-Shops (in my point of view, all Shops should use this kind of tool) but has also awesome People behind it - which are (in my experience) transparent, quick and honest! To work with this kind of people is an extra Service, so besides the Tool (POAS, SST, Dashboard, Integrations, etc.) they offer, also the Team is a Bonus. A Tool that helps any Business-/Shop Owner to see more transparent .
Profit Metrics support and account strategists are extraordinary. You guys are great.
Thanks for your time and expertise
Great and easy way to track profit for Google Ads, very good support that solves all issues you will encounter
Great support - very active communication and all my questions were answered with no delays. Had some connection issues and they were all taken care of with absolute professionalism.
As a performance marketing agency, we've been using ProfitMetrics for several clients – and we're genuinely impressed. The integration was smooth, and the platform delivers exactly what it promises: clear, actionable profit data that makes decision-making easier and smarter.
Having real-time profit tracking has helped us optimize campaigns far more effectively than with ROAS alone. Our clients also appreciate the transparency and improved results.
Support is responsive, and the team clearly knows what they're doing. Highly recommended for any agency focused on scaling profitably.
We’ve been using ProfitMetrics for a few months now, and I honestly don’t know how we ever managed without it. Real-time profit tracking has completely transformed the way we look at performance, it’s no longer about ROAS, it’s all about profit.
A special shout-out to Pat from the support team, who went above and beyond to help us get our tracking set up correctly. We had a pretty complex setup involving Consent Mode V2, multiple pixels, server-side tracking… and Pat never gave up. He was patient, thorough, and incredibly helpful every step of the way.
If you’re running serious paid ads and want to scale efficiently, ProfitMetrics is not optional : it’s essential. Highly recommended.
ProfitMetrics gives us the insights we need to scale smarter. The platform makes it easy to see beyond ROAS and focus on what really matters: profit. We're excited about the partnership and glad to bring this level of clarity to our clients at New Sky.
Excellent Service and Results with ProfitMatrix!
I've been working with ProfitMatrix for last 5 years, and my experience has been outstanding.
Customer Service: Their support team is professional and responsive, always ready to help with any questions.
Value for Money: I've seen significant improvements, proving they deliver on their promises.
User-Friendly Platform: Their platform is intuitive, making it easy to access the data I need.
Overall, I highly recommend ProfitMatrix for anyone looking to improve their online presence and results. They've made a positive impact on my business!
The employees of Profitmetrics are extremely dedicated to their work. You can tell this from their support and the innovations within the product. For us, Profitmetrics is truly the next step in gaining insight into our marketing efforts.
Scammers.
No way to cancel your subscribtion. After some effort I received a form. Filled out the form.
Over a month later, they still trying to charge.
Stay away from Profitmetrics.

Reply from Profitmetrics.io
Amazing company, great support. Results are also very good.
Our company, MyTrendyPhone, has been using Profitmetrics for a couple of years, and it has lately become an indispensable part of our daily operations. This tool has completely streamlined our profitability checkups, providing accurate and actionable insights into our business performance.
One standout feature is the Shopping Booster for Google Ads bidding, which has truly revitalized our Google Ads accounts over the past year. Thanks to this feature, we’ve turned our campaigns into a profitable channel, achieving outstanding results and maximizing POAS.
High recommendation to any business looking to optimize profitability and advertising performance.
Issue with data disrepancy's affecting our ad account and support doesn't really seem to see it as a big issue.
It is their number 1 responsibility to keep the data accurate and assist in any issue's, especially with their expensive pricing and they just do not answer all the questions and only do the minimum required.
Would not recommend.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.