Progressive Leasing Reviews 2,129

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and simplicity of the leasing process, often noting quick approvals and flexible payment options, including a popular 90-day same-as-cash plan. Many appreciate that the company provides opportunities to acquire desired items without requiring good credit, allowing them to make affordable monthly payments. The customer service is consistently praised for being courteous, knowledgeable, and helpful, with agents eager to assist. However, some customers were dissatisfied with aspects of the payment process, reporting issues with automatic withdrawals and unexpected charges after early payoffs. A few people also felt that customer service was poor, mentioning difficulties in resolving issues and concerns about collection practices.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report issues with unexpected... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the easy, fast, and simple... See more

Product

Reviewers mention positive feedback about product. Many customers appreciate the ability to purchase items... See more

Service

Reviewers highlight positive aspects of service. Many customers express satisfaction with the ease and... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the agents for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leasing with Progressive is such an easy and stress free way to finance the things you desire. Although all leases allow you to pay up to 12 months, I normally choose to pay my leases off within 90 d... See more

Rated 5 out of 5 stars

I'm a customer that has returned over 5 times. Why because no other company can beat Progressive Leasing. I'm a Great Grandma so I need their help, they offer affordable monthly payments, with the wor... See more

Rated 5 out of 5 stars

This my second time purchasing a new mattress from Mattress Firm. First and foremost is the quality and never have I slept better. The staff was professional, friendly, and went above and beyond. Prog... See more

Rated 5 out of 5 stars

They are really great for lease to own. You do pay higher price at the end but they always have the 90 day options. They also provide excellent customer service. Each time I’ve needed assistance cus... See more


Company details

  1. Financial Institution
  2. Leasing Service
  3. Payment Service

Written by the company

With thousands of retail locations nationwide, you can enjoy convenient, flexible lease-to-own purchase options on items such as furniture, electronics, jewelry, tires & wheels, mobile devices, appliances, mattresses and more. Own it in 12 months or less. No credit needed.*


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is like the second or third time…

This is like the second or third time my husband and I have used Progressive Leasing and we love it. The monthly payments are reasonable, until we can pay it off in full. We ordered a LG washer and dryer set, love it, and haven’t had any issues or problems with it. I just got rid of a 10 year old washer and dryer, the thermostat kept going out and it was made by Samsung, ( I will never buy a Samsung again). Samsung washer and dryer aren’t any good, too many problems with it. I hope the LG is much better.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Progressive leasing has it made it…

Progressive leasing has it made it affordable for me to be able to purchase my laptop that I really needed for school. I also remember missing a payment due to my account being changed and I called and the representative was so kind and supportive. I highly recommend progressive leasing!

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I love the customer service

I love the customer service. They are so very helpful and polite. I can ask any question about any concerns that I may have OR ask about something that I don't understand and get a satisfying answer all across the board. I also love the payment plan. A little taken out of my check each week works for me. So happy that I was told about Progressive Leasing.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

GOD IS AWAY MAKER🙏🏽

Hello, God Blessed My family and I through Progressive Leasing, we didn’t have the money to just purchase the Beds Straight out, So We prayed and asked The Almighty God through his Sweet Son Jesus Christ to Bless us with Beds to sleep in, My Mother, My daughter and my Self have been Sleeping on Air Mattresses for over a year🙏🏽 I Love God Because HE MADE AWAY for us, God Sent me to Mattress firm Store on University by ikea in Charlotte NC Where we were Blessed with Amazing Sales associates, Mr. Derick and Ms TJ🙏🏽 when I arrived at the Store which was at 2 different times they both Assisted me with the Application of Progressive and I Started thanking God for our New beds even before we was approved🙏🏽 Not only was we approved but we are Blessed to make Monthly Payments for our beds by the Help of our Lord and Savior Jesus Christ through Progressive Leasing 🙏🏾🥰😇🔥

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy

Very easy, worry free and well worth it. They give a decent amount of credit and if your payment history is good and in good standing with them, they give a lot more credit, so I was able to get things I needed hassle free with great pay off options through-out the loan. I will definitely being using them again.

November 25, 2025
Unprompted review

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