Projectbasel Reviews 17

TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

17 reviews

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Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. I ordered a hoodie and joggers for my son in January. Money was taken from my card the same day. Three months later in April, I haven’t received anything, despite contacting them by email multiple times, even with some replies saying they had sent it or were going to give me a refund. Do not order from this company unless you want to pay for something you don’t receive.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

I have not yet received my order and…

I have not yet received my order and now been waiting many weeks. I have made two attempts to contact the company through their contact form via their website and am yet to receive a reply. Due to this I cannot recommend this company, which is a shame as the products look like good quality from others that have bought from them. Hopefully they contact me back soon and update me or provide a full refund.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

best gift

i ordered a trackset for my sons birthday and he loved them!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

best value

joggers arrived in the week i ordered, i was extremely impressed with the material,considering the price i expected poor quality but was proven wrong. New favourite joggers super comfy.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Quality joggers

Recieved really good quality joggers . People need to remember it’s pre order as there is high demand

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Bought and paid for hoodie and joggers…

Bought and paid for hoodie and joggers for my son for Christmas, received 2 joggers, which isnt what we ordered and paid for.
I have emailed several times with no response. My son has been blocked on Instagram (he reached out several times through this platform and promises were made to post out the hoodie, still waiting!!!)
I'd recommend going elsewhere as this company isn't fit for purpose.

November 19, 2025
Unprompted review
Rated 2 out of 5 stars

Lack of return information

I am trying to contact this company to return an item. Cannot find a contact other than a contact page on the website. Have written two messages and yet to hear how to return my item which I would have been happy with but it is too big.

February 6, 2026
Unprompted review

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