Project Canna Reviews 

355
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Very high quality products. Ordering and payment is very quick, easy & well explained. Support is very prompt in answering any questions I've ever had. Support staff is very helpful and friendly.... See more

Rated 4 out of 5 stars

Sorry about the 4 out of 5 rating, so, I have found trying to follow the payment requirements difficult, the instructions for e-transfers is not clear ie. James OK but what was "Hope" in the instructi... See more

Rated 1 out of 5 stars

I had already spoken to someone when I didn’t receive my 7g of Alaskan Thunder Fuxx (AAA), which I had ordered as 14 grams but only received 7g. They promised $30 worth of credit and free shipping, re... See more

Rated 5 out of 5 stars

These guys are the real thing, they deliver!!! Their catalog of items is large, and they cater to all peoples tastes.I was not disappointed in the least.Had been delivered a wrong order and I was tol... See more

Company details

Written by the company

Project Canna is the #1 public retailer throughout Canada. Project Canna is committed to providing customers with high-quality products and information through responsible channels that provide expert and friendly service.


Contact info

4.1

Great

TrustScore 4 out of 5

355 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(355)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You guys are awesome

You guys are awesome! Great selection, amazing prices, and fastest delivery out of all sites I've tried. Keep up the great work! Looking forward to being a long long term customer!

July 1, 2022
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service.. Project Canna are scammers! I have been trying to get my order processed for almost 2 months now. I paid over $60 and got a message back that it was out of stock and I got a "credit". They didn't answer my request for when the product would be in stock again. Later I gave up trying to get that product, so tried buying something different, but their website wouldn't let me use the credit. I had them fix this so my amount due is $0 but the website insists that I cannot order unless I pay for ANOTHER "$60 minimum order", which means I have to pay a second $60 to get my original $60 worth of product. This is stupid! I have emailed the company back multiple times asking if they can process the order without me having to use the online version due to this problem. They didn't respond in 2 days. I told them I wanted a refund, and another 2 days later they didn't respond again. So I'm leaving this negative review for them because of TERRIBLE customer service, and what feels like a scam on my end re how their website works and they refuse to help me. Supposedly they are a new company that bought out the old company, ShroomsXpress, but I am NOT impressed! At this point I figure i've lost my $60 forever and will NEVER use this company again.

June 25, 2022
Rated 2 out of 5 stars

I was terribly disappointed with your…

I was terribly disappointed with your products. They were rated at AAA+ and that couldn't be further from the truth. I ordered 3 different ounces and I didn't find any of them to be as good as your website rated them. The blueberry was so dry I could break it up with my fingers and didn't even have a hint of blueberry taste. I've had this strain from other dispensaries and it was very good so I just assumed yours would be similar. But I guess for $64 you can't really expect much. But I was really hoping the Pinkman Goo and Pink Bubba would make up for it, and again I was disappointed. They both were dry and had no stickiness to the bud. I've learned an expensive lesson, which is to stick with the supplier that delivers quality every time. I live in Toronto and the dispensaries here are way better and cheaper. I get an ounce of Pink Kush for $130 and it's pungent and sticky all the way through with an amazing high. Won't be ordering from you guys again. I guess the only good thing is that I got a 20% discount for being a first time buyer and the product was delivered on time.

June 9, 2022
Rated 5 out of 5 stars

Love Project Canna

Project Canna has a very good variety of quality products, quick shipping and good service. Their prices are nice and competitive and they often have some sales going on. Only downside is that they don't update the information on their website often enough.

June 4, 2022

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