Projected Image Reviews 

85
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Whitley Bay Pantomime Society are performing this week, sporting our custom gobo from Projected Image. We found these guys in 2018 and theyve supplied us stunning custom show gobos every year since.... See more

Rated 5 out of 5 stars

Every time I use Projected Image, I know that I'm going to get the result I need. From selecting designs to proofing and purchasing, the process on the website is really easy. If a custom design is... See more

Rated 5 out of 5 stars

I contacted the Projected Image team a little late due to my own customer being late in sending the image required. 9:30am Tuesday - image sent to PI 10am Tuesday - PI send quote for monochrome... See more

Rated 5 out of 5 stars

Fast reply to enquiries, lightning turnaround. I always use these guys and they always cope with my most scatterbrained clients' requests when they change their minds at the last minute. The new web... See more

Company details

  1. Electronics & Technology

Written by the company

Projected Image is a gobo and projection specialist. We manufacture custom gobos and have a range of stock gobos and gobo projectors. All on a same day service and next day delivery available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service

I have always used Projected Image for logo gobos for our lighting. Service and quality has always been excellent. My most recent order was turned around in record time due to an oversight on my part. Absolutely phenomenal service.

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and assistance from the team

The team opened an account for me and transferred an order from a client of ours and handled everything very smoothly and professionally. After order was placed it was only a matter of hours before this was dispatched and a couple of days to be sat on my desk. Very speedy turn around. Much appreciated.

April 21, 2022
Rated 5 out of 5 stars

Quality product and service!

Reliable as always! Gobos arrived within 24 hours of placing the order, always on the ball, wouldn't go elsewhere for my glass designs! #wemakeevents

March 31, 2022
Unprompted review
Projected Image logo

Reply from Projected Image

Thanks for the feedback Derek.

Rated 3 out of 5 stars

Web site still asks for a new password…

Web site still asks for a new password everytime you log on. Can't get a quote on a custom gobo as there is no drop down for type of fixture. I sent an e mail two days ago, still no response.

Thank you for your reply and subsequent phone call.

This doesn't refer to the previous Gobo but a new one I was trying to order this week. I have however managed to order a quote this morning. Thank you for updating the website.

March 30, 2022
Projected Image logo

Reply from Projected Image

Hi Mark,

Appreciate the feedback, we have just launched a new site to try and make our customer experience better but inevitably there was some bugs.

However, I believe we still managed to get the product out in time for you, so I am disappointed that you feel we haven’t lived up to our normal high standards. As a small business working in a particular difficult sector at the minutes these type of reviews are disappointing when left by long term valued customers. Hopefully in the future you can find a more reliable manufacturer.

Regards

Projected Image

Rated 5 out of 5 stars

As always

As always, guys are really helpful in the office, and always ring you back 10/10!

March 22, 2022
Projected Image logo

Reply from Projected Image

Thanks for the great feedback Alan.

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