We are working with Prolife for several years now. Everything is smooth. When (rarely) some mistake happens, its always solved fast which is important. We are working with Prolife even after Brexit an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good people. Big company, wich makes mistakes. Wich is logic, but the way mistakes are solved is important. In general i feel that they have good people who do their best to get the job done. Wide... See more
Company replied
Ordering is easy, and the website is easy to navigate. The team are always really helpful and knowledgeable about the products, and answer any questions quickly and with good insight. Ship... See more
Company replied
Our company had nice experience before Brexit and after. Our contact person was Peter who was always quick to response and give us all updates via email and what's up wich was very helpful to us. We w... See more
Company replied
Company details
About Prolife Distribution
Written by the company
 |
 |
 |
Contact info
Unit R, Paddock Wood Distribution Centre, Transfesa Road, TN12 6UU, Tonbridge, United Kingdom
- 02085272016
- support@prolifedistribution.co.uk
- prolifedistribution.co.uk
Good service and products.
January 24, 2023
Reply from Prolife Distribution
Hi Neil,
Thank you for your positive feedback! We're thrilled to hear that you enjoyed our service and the range of products we offer.
Thanks,
The Prolife Team
very good service !
January 20, 2023
Reply from Prolife Distribution
Hi Mohmed,
Thank you for your kind words! We're glad to hear that you had a positive experience with our service.
Thanks,
The Prolife Team
Excellent Customer Service by Ollie
Every product which we required was in stock.
Arrived on time, if any issues i was being kept in touch via email.
January 18, 2023
Reply from Prolife Distribution
Hi Imran,
Thank you for your review! We're thrilled to hear that you had an excellent experience with Ollie. It's great to know that all the products you needed were in stock and delivered on time, and that you were kept informed throughout the process via email. We appreciate your business and hope to serve you again soon!
Thanks,
The Prolife Team
Great service
Great service. First class. My order came on time. I will definitely be ordering again.
January 6, 2023
Reply from Prolife Distribution
Hi Allan,
Thank you for your kind words! We're glad to hear that you had a great experience with us and that your order arrived on time. We look forward to serving you again soon.
Thanks,
The Prolife Team
The communication is really good.
The communication with Mr. Jade Killick is very good, without any problems. He is very helpful.
Only 1 problem is that it often happens that products I would like to order are out of stock.
December 11, 2022
Reply from Prolife Distribution
Hi Veronika,
Thank you for taking the time to leave a review. We're glad to hear that you had a positive experience communicating with Jade, and we'll be sure to pass on your feedback to her. We apologize for the inconvenience caused by products being out of stock, but please know that we're constantly working to improve our inventory management to ensure we have the products you need available. Thank you for your business, and we hope to serve you again soon.
Thanks,
The Prolife Team
The latest order was handled with…
The latest order was handled with efficiency beyond what was expected.
November 11, 2022
Reply from Prolife Distribution
Hi Ida,
We're pleased that we could provide you with a quick, efficient service! Thank you for leaving a 5-star review! We'll aim to continue delivering your orders with the same quality of service.
Thanks,
The Prolife Team
Fantastic first experience
Fantastic first experience. Very helpful. Rapid delivery! Competitive prices
October 26, 2022
Reply from Prolife Distribution
Hi John,
Thank you for leaving a 5-star review! We're really happy you were pleased with your experience and we'll work to keep providing you with that same level of service you've come to expect!
Thanks,
The Prolife Team
The support from Ollie
The support from Ollie, always available for advice.
Sending emails when stock arrives or deals.
Please can some deals be done on the main brands, deals are only being done on things that don’t sell.
October 20, 2022
Reply from Prolife Distribution
Hi Imran! We're so happy to hear you had a great experience at Prolife Distribution! Your comments and feedback have been passed on to Ollie!
Thanks,
The Prolife Team
Reply from Prolife Distribution
Thank you so much, Joe! It fills us with pride to know that our service is valued by our customers. We strive to be better everyday!
Thanks again,
The Prolife Team
We have been working with Prolife…for years!
We have been working with Prolife Distribution for many years and the service is always perfect. Even now, since Brexit, perfect handling of our pallets and fast delivery. Keep it up....
Bardolino - Born - Netherlands
October 7, 2022
Reply from Prolife Distribution
Hi Nico! We enjoy doing what we do because of customers like you. Your review has been shared with the team!
Thanks,
The Prolife Team
Very good company to do business with
Very good company to do business with, Pete is a very good sales manager
September 15, 2022
Reply from Prolife Distribution
Hi Dirk! Thanks so much for sharing your experience with us. We hope to see you again soon.
Thanks again,
The Prolife Team
Reply from Prolife Distribution
Hi Tom! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Thanks again,
The Prolife Team
Very good and quick service they offer…
Very good and quick service they offer saturday Sunday delivery make them ahead of other suppliers .
August 18, 2022
Reply from Prolife Distribution
Hi guys! Thank you for your 5-star review rating! We're always glad to hear our customers are happy with the service we provide! We will be sure to share your review with the rest of our team.
Thanks again,
The Prolife Team
Hi as always Pete in sales makes our…
Hi as always Pete in sales makes our purchasing experience seamless,he gets back to me very very quickly with any product questions and help I may need with our orders,we are very happy to do business with Prolife,Thanks Pete!
August 11, 2022
Reply from Prolife Distribution
Hi guys! Thanks for leaving a review, and mentioning Pete. You’re right, Pete is always going above and beyond. We’ll be sure to share your praises with him!
Thanks,
The Prolife Team
First Class Service always
As both a customer and supplier of Prolife Distribution we are always impressed with the high level of customer service and dedication to help grow our brand.
July 22, 2022
Reply from Prolife Distribution
Hi George! We are beyond thankful for your 5-star review! We appreciate you sharing your rating with us.
Thanks,
The Prolife Team
Reply from Prolife Distribution
Hi Oliver,
Thank you for the 5-star review! We aim to make sure our deliveries are on time when you expect them so we're really happy it arrived with you quickly.
We do offer free delivery for mainland UK on orders over £100 (ex. VAT). Please see more details on our webpage at: https://www.prolifedistribution.co.uk/delivery-conditions-i5
Thanks,
The Prolife Team
First time using these after opening an…
First time using these after opening an account a year ago. Order arrived next day even though I’d missed the 2pm cut off by almost 2 hours. Never been hassled by their sales people to purchase anything. Spot on.
June 22, 2022
Reply from Prolife Distribution
Hi Andrew!
Thank you for the 5-stars! We’re so happy to hear that you were satisfied with our service!
Thanks,
The Prolife Team
Reply from Prolife Distribution
Hi Wassem!
Thank you so much for taking the time to leave an excellent rating. We really appreciate it!
Thanks,
The Prolife Team
Good company and quick delivery,
May 9, 2022
Keep it up!
Cooperation is developing in a mutually beneficial direction. Thanks for the quality and efficient work. Keep it up!
April 14, 2022
Reply from Prolife Distribution
Hi,
Thank you for leaving us this review! We're absolutely here to cooperate with our partners to develop our and their business. We will continue to work hard to bring you the same quality of service and product you have come to know!
Thanks,
The Prolife Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.