Prologcoffee Reviews 

4
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.9

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(4)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order29964 15.10.26 Very disappointing…

Order29964 15.10.26 Very disappointing experience – No response and no refund of €104.00

I am extremely disappointed with Prologue Caffè.

Despite having sent several emails, I have received no response whatsoever from the company. Furthermore, the €104.00 I paid have still not been refunded.

I have tried repeatedly to resolve this matter directly and amicably, but my attempts have been completely ignored.

A company that takes customers' money also has a responsibility to respond to their enquiries and honour its obligations.

Unfortunately, my experience has been one of complete lack of communication, customer service and professionalism.

November 6, 2026
Unprompted review
Rated 1 out of 5 stars

Copenhagen

Copenhagen: Incredible small expensive cappuccino that wasn’t even warm. Stay away from this place.

September 12, 2026
Unprompted review
Show reviews in all languages. (4 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look