Order29964 15.10.26 Very disappointing…
Order29964 15.10.26 Very disappointing experience – No response and no refund of €104.00
I am extremely disappointed with Prologue Caffè.
Despite having sent several emails, I have received no response whatsoever from the company. Furthermore, the €104.00 I paid have still not been refunded.
I have tried repeatedly to resolve this matter directly and amicably, but my attempts have been completely ignored.
A company that takes customers' money also has a responsibility to respond to their enquiries and honour its obligations.
Unfortunately, my experience has been one of complete lack of communication, customer service and professionalism.





