Expert Choice | Top welcome bonus today Reviews 

I only tested the site for one evening. Games opened, but account history and rewards kept disagreeing, so I stopped before adding more money. I saved a screenshot before closing the page.

The games are decent and load quick, I will give it that, but the bonus terms changed between me claiming and me finishing, and no email came to say the wagering had moved.

Ended up walking my brother thru how the wagering works while he was stuck in traffic on the phone. Bonus funds and real cash are kept in different buckets, the wagering counter only pulls from the bonus side, and your cash is untouched the whole time. Easy to follow once it clicks.

In my case, on my old Samsung, two representatives gave different answers about case 7314. Same mess again.

uploaded the same passport four times from the casino app, same rejection each time, no detail beyond image unclear. did it on a laptop with the same file and it passed first go. so the app is the problem, which support wouldnt aknowledge.

Uploaded proof of address, got no status.

I expected a normal casino account screen.
After that, cashier, profile, and messages gave different answers.
Every simple check needed a second check elsewhere.
I spent so long comparing the screens that my coffee went cold.

Payment method worked for deposit, then vanished when I tried to withdraw.

I just meant to browse the lobby quickly for ten minutes, but wound up bookmarking a few games. Gonzo's Quest loaded back up from recently played with the bet size intact, and the account history reflected each round afterward. Nothing fancy about the design, but everything worked the way it was supposed to

Josh said the crashes were a known issue with the app and a fix was coming. that was five weeks ago. the app still shuts itself when a notification lands mid spin, and the last two chats have said there is no known issue at all.

From my experience, the favourites listing emptied itself sometime on the wednesday and I had about thirty slots saved in there! Without an email, nothing in the account notes, and customer support called it a display issue

around 11pm the lobby showed new games with bright badges, but half of them opened to a blank provider screen. Reloading helped once, then failed again. Really polished stuff. The polite wording did not make the problem any less annoying.

Megan from support looked at my changed promotion terms and gave me a different answer from the previous agent. That didn't address the actual problem.

Adam from live chat properly looked at my wrong balance and answered with again password-reset steps. Copy-paste support, basically.

logged the withdrawal at kings cross station, five days on and nothing confirmed

cashout page just spins on the app, never loads, fine on desktop.

so the location permission thing.

it popped up for my spot twice, i hit allow both times, then there was a brief pause, then the main lobby loaded right up and my free spins were still there.

works for me.

The account looked easy to use until the English and local terms showed different limits. Even the FAQ failed to explain what was happening

the withdrawal was approved according to email, yet the account went back to pending later. Nobody could explain why the status moved backwards

Lucy from contact form looked at my cashier error and told me to give it another 24 hours for the third time. That was literally all the help I received