PromoSport Reviews 

109
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Highly recommended! I ordered 15 kicking boards for a school. They are locally manufactured, cheap, simple but of good quality and will withstand heavy use by many young kids. Delivery was great. T... See more

Company replied

Rated 5 out of 5 stars

I ordered and paid for 2 x Stopwatches on Monday evening. With no contact numbers on the Promosport website, only a email address, I was hoping to receive the parcel by the Friday. I sent a... See more

Company replied

Rated 5 out of 5 stars

Great service. From beginning until I received my parcel. Vaughn replied quickly to emails and answered all questions and queries I had. Payment for the 22 sport bags we bought was made on Monday, I... See more

Company replied

Rated 5 out of 5 stars

The process from start to finish was awesome. I was hesitant because I do not do that much online shopping but I received updates regarding the order all along the process. The product itself was also... See more

Company replied

Company details

  1. Sporting Goods Store

Written by the company

PromoSport provides a seamless online shopping experience for sporting goods, proudly supporting local manufacturers and communities. We offer custom branding, fast delivery, and a wide range of quality products for every level of play!


Contact info

4.8

Excellent

TrustScore 5 out of 5

109 reviews

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4.8

All reviews

(109)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

All good, delivered quickly and well priced.

March 30, 2020
Unprompted review
PromoSport logo

Reply from PromoSport

Thanks Debbie, we appreciate your business!

Rated 5 out of 5 stars

Efficient and professional

This was my first order. I found PromoSport staff to be very efficient and professional in their handling of my order.

March 26, 2020
Unprompted review
PromoSport logo

Reply from PromoSport

Thank you for the awesome review Brett!

Rated 5 out of 5 stars

Excellent

Excellent. Will definitely deal with Promosport again in future. Great prices together with outsanding service.

February 22, 2020
Unprompted review
PromoSport logo

Reply from PromoSport

Thank you Jacques! Hope to hear from you soon.

Rated 5 out of 5 stars

Excellent service

My order was dealt with quickly and efficiently. Delivery was on par

February 20, 2020
Unprompted review
PromoSport logo

Reply from PromoSport

Thank you for your awesome review Jolene!

Rated 5 out of 5 stars

Super

Super, super service. Was so impressed with the service will definitely recommend your site

January 6, 2020
Unprompted review
PromoSport logo

Reply from PromoSport

Hi Marinda, thank you for the awesome review!

Rated 1 out of 5 stars

Why not indicate that a product is…

Why not indicate that a product is unavailable? We had to pay the full amount only to be informed that we could swop it for another or get a refund.

Refund was paid back within a day though.

January 1, 2020
Unprompted review
PromoSport logo

Reply from PromoSport

Hi there Anchen,

Thank you for your feedback, we would like to provide some explanation on this:

As our company is relatively new, we do not have a stock keeping system at this stage and so we have to manually keep track of stock which is especially challenging near the end of the year.

We are working on this to avoid these situations in the future, our team will be in touch.

Rated 1 out of 5 stars

No stock and not getting any till next…

No stock and not getting any till next year - was only told after I’d ordered and paid

December 23, 2019
Unprompted review
PromoSport logo

Reply from PromoSport

Hi Inge, thank you for your feedback.
As much as we try to keep our stock up to date, these things do happen towards the end of the year.
We sincerely apologies for the inconvenience. As promised, we have refunded you the same day.
Please see the mail we have sent from our support team.

Rated 1 out of 5 stars

My order was cancelled before I could…

My order was cancelled before I could make a payment.

December 19, 2019
Unprompted review
PromoSport logo

Reply from PromoSport

Hi Werner, thank you for your feedback by letting us know about this issue.
Our system automatically cancels orders over a certain time period, please check the mail we sent you from our support team.

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery, great quality. Absolute pleasure to deal with PromoSport.

December 6, 2019
Unprompted review
PromoSport logo

Reply from PromoSport

Lovely to hear, thank you Deena!

Rated 4 out of 5 stars

Excellent service

Excellent service. Received order within 2 working days. After sales also good.

November 28, 2019
Unprompted review
PromoSport logo

Reply from PromoSport

Thank you for the lovely review Elaine!

Rated 5 out of 5 stars

Excellent service

Excellent service, product arrived in good condition and on time.

November 1, 2019
Unprompted review
PromoSport logo

Reply from PromoSport

Thank you for the lovely review Sue, hope to hear from you soon!

Rated 5 out of 5 stars

The site was easy to use

The site was easy to use, I was emailed to confirm that my order was correct. My goods arrived sooner that the date given. All round a very pleasant experience.

October 11, 2019
Unprompted review
PromoSport logo

Reply from PromoSport

Glad to hear, thank you Carlene!

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