Pronto skip Reviews 25

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Three days ago I order a skip I explain everything to you with the details they gave me a price of 395£ for a skip and when the skip was full and ready for Colection they call me in the morning and pa... See more

Rated 4 out of 5 stars

The first skip delivery and removal and second skip was excellent. Very helpful driver on each visit. My only problem was it took over a week and constant phone calls to get the second one removed w... See more

Rated 5 out of 5 stars

Highly recommend these guys , the whole process was simple and the customer support is spot on. Skip was delivered on time as-well, overall 10/10

Rated 5 out of 5 stars

Really helpful staff I sent over some photos as my driveway is a bit awkward to access and they arranged the right skip and lorry to fit. Job well done thanks

Company details

  1. Waste Management Service

Written by the company

Pronto skip is a leading provider of skip hire nationwide in the UK. We supply skips of various sizes to both residential and business. Book easily online today in a few simple steps.


Contact info

3.7

Average

TrustScore 3.5 out of 5

25 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Three days ago I order a skip I explain…

Three days ago I order a skip I explain everything to you with the details they gave me a price of 395£ for a skip and when the skip was full and ready for Colection they call me in the morning and pay double and half on that price,also I order another skip because no other choice and they charge me another 900£ which is ridiculous.Never going to use them again disgusting company.Im totally not happy with their service.

April 9, 2024
Unprompted review
Rated 4 out of 5 stars

Good on the whole

The first skip delivery and removal and second skip was excellent.
Very helpful driver on each visit.
My only problem was it took over a week and constant phone calls to get the second one removed which was a pain as I couldn’t access my garage as I wished but apart from that all was fine 😊

August 18, 2023
Unprompted review
Rated 1 out of 5 stars

Skip Cancelled on the Day!!!!

Ordered the skip, drove 3hrs to the property to clear it and they cancelled on the day!!!
Terrible service and cost us not only time but money!!!

June 3, 2023
Unprompted review
Pronto skip logo

Reply from Pronto skip

At Pronto Skip customer service and satisfaction is our main priority, we always strive to maintain a perfect delivery record, however on this occasion due to unforeseen driver complications we had to divert delivery, from a Saturday morning to a Monday morning delivery. We understand your frustration due to the sensitive need for our service and we offered to compensate you for your lost travel expenses. However this was declined and we issued a full refund as requested followed by a sincere apology.

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