ProofreadingPal Reviews 2,278

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its professionalism, efficiency, and high quality, often noting that it significantly improves the clarity and flow of their documents. Many appreciate the quick turnaround times and the smooth, hassle-free process, highlighting the excellent communication and responsiveness of the staff. The editing and proofreading are frequently described as thorough and precise, with reviewers feeling satisfied with the detailed work and constructive suggestions provided. However, some people were dissatisfied with the quality of the proofreading, reporting that significant errors were missed and that the service did not meet their expectations, leading to additional work on their part. A few other people also felt that their papers were rejected due to poor editing quality and mentioned not receiving a response from the team regarding their concerns.

What people talk about most

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the proofreading and... See more

User experience

Customers consistently note positive experiences with the user experience, with many finding it easy to deal... See more

Response time

People report positive experiences with response times, highlighting the promptness and efficiency of the... See more

Staff

Clients share positive opinions on staff, with many reviewers praising their professionalism and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service! Not my first time, definitely won’t be the last. The editors were professional, and quick. Really helped improve the clarity and flow of my document. Highly recommended 😃

Company replied

Rated 5 out of 5 stars

This was my first experience with an online proofreading service. I choose ProofreadingPal based on positive reviews and took a chance. The proofreaders that reviewed my manuscript exceeded my expec... See more

Company replied

Rated 5 out of 5 stars

The process is smooth and on time. Communication is great and the quality of the proofing and editing was teriffic. I got good insights into the flow of the book and even some ideas on how to draw out... See more

Company replied

Rated 5 out of 5 stars

I have been using ProofreadingPal for more than ten years now and I have never been disappointed. The reviewers are efficient and clear in their changes with constructive suggestions. And, they do not... See more

Company replied


Company details

  1. Business to Business Service
  2. Association or Organization
  3. Educational Institution
  4. Hobby Store
  5. Language Course Provider

Written by the company

ProofreadingPal is your source for professional proofreading and editing services. We rely on both our in-house staff as well as a network of hand-picked and experienced freelancers. We use technology to offer unbeatable quality, speed, and 24/7 availability.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great job

Great job! I'm very satisfied of service provided by ProofreadingPal.

July 5, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Stanislav,

Thanks for trusting ProofreadingPal with your scientific article! We're happy to hear you had a positive experience with our professional proofreading and editing service. We look forward to working with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

Thorough feedback

Thorough feedback! Wow! I have used a variety of services to critique my writing but this was a home run in terms of helping me be a better writer.

July 17, 2024
Unprompted review
ProofreadingPal logo

Reply from ProofreadingPal

Hi David,

Thanks for returning to ProofreadingPal! We're very happy to hear that our professional proofreaders could help make your writing the best it could be. We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Rated 3 out of 5 stars

It was very prompt

Yes. It was good and returned very promptly as stated

June 27, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Rajeshree,

Thank you again for your recent order and for taking the time to leave ProofreadingPal a 3-star review on Trustpilot. We were happy to hear that you felt the editor’s was good and the document was completed promptly. We reached out via email twice to inquire whether there were any issues with the document that contributed to your 3 out of 5-star rating. We take these matters very seriously at ProofreadingPal. However, we have not heard back from you.

We noticed that the PDF that you submitted for proofreading contained unselectable text, as it appears to be a photocopy of a document. Because of this, the proofreader could not use the standard insert and strikethrough markup tools on the text. Instead, they had to highlight phrases to indicate where edits should be made. In the future, we recommend that you ensure your document contains selectable text so that the editors can use the standard markup tools on the text.

We want to assure you of the high-quality editing the proofreader has applied to your document. The editor made a total of 85 revisions. This, in turn, comes out to 1 edit every 15.2 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the proofreader has done a thorough job fixing numerous errors.

We look forward to hearing from you. Please let us know if you have any further questions or concerns. We appreciate your business!

Thanks,
Abby and the ProofreadingPal team

Rated 4 out of 5 stars

EXCELLENT PROOFREADERS

EXCELLENT PROOFREADERS, BUT THE PRICE IS HIGH

July 6, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Naif,

Thank you for choosing ProofreadingPal! We're happy to hear you had a positive experience with our professional proofreading and editing service. Because of our variety of proofreading and turnaround options, there is truly something for everyone. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

Our New Pal

So professional and prompt-makes our lives easy!

June 26, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Brian,

Thank you for your repeat business! We are happy to hear that you have been satisfied with our proofreading and editing of your documents over the past few months and that our professional proofreaders could help make your writing the best it could be. We look forward to continuing to work with you in the years to come!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

Dietary Vitamins and antioxiadants and…

Dietary Vitamins and antioxiadants and colorectal cancer: A Systematic Review

June 6, 2024
Unprompted review
ProofreadingPal logo

Reply from ProofreadingPal

Hi Mohammed,

Thanks for leaving ProofreadingPal a five-star review! We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to working with you again soon!

Thanks,
Abby

Rated 5 out of 5 stars

Quality helpful service!

PRP always provides quality service at a reasonable price. I am a Commercial Real Estate Appraiser and write long narrative reports. The corrections and suggestions made the staff are always helpful and instructive.
SL

June 8, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Steve,

Thank you for your recent order and for taking the time to leave ProofreadingPal this kind review! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We appreciate your consistent business over the past nine years!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

Zero worries!

Zero worries! It is great price for the work.

June 4, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Hung,

Thanks for leaving ProofreadingPal a five-star review! We're pleased our editors could help enhance your writing. ProofreadingPal offers a 100% satisfaction guarantee, and we are grateful for every opportunity to help customers like you. We look forward to working with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Rated 4 out of 5 stars

Seroprevalence of hepatitis c in blood donors

Proofreading pal does the review in a quick time compared to other services, which is very cost effective too. Quality of review is par excellence.

June 3, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Divakar,

Thank you for choosing ProofreadingPal! We are happy to hear that you were satisfied with our proofreading and editing of your research article. We look forward to the chance to work with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

I had a great experience using…

I had a great experience using ProofreadingPal. The turnaround time is incredible, and the proofreaders did an outstanding job proofreading my master's portfolio, especially in regard to APA formatting. I highly recommend it.

May 31, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Shannon,

Thank you for your repeat business and for leaving ProofreadingPal a five-star review! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. Plus, ProofreadingPal offers fast turnarounds 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your writing. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

excellent service

excellent service

May 29, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Khaled,

Thank you for trusting ProofreadingPal with your case report! We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

It has been a rewarding experience…

It has been a rewarding experience using ProofreadingPal. I like the fact that they don’t consider any job too small to do for you. I also like the way the editors almost think for you. It is as if they can read your mind.

May 29, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Jaona,

Thank you for your recent order and for taking the time to leave ProofreadingPal this kind review! Throughout our 12 years of proofreading and editing, we’ve found that our customers consistently appreciate the proofreaders’ helpful comments and suggestions. We look forward to continuing to work with you and providing consistent quality in the years to come!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

They are quick

They are quick, dedicated and provide outstanding service.

May 27, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Lyne,

Thanks for leaving ProofreadingPal a five-star review!
ProofreadingPal offers fast turnarounds 24 hours a day, so two of our detail-oriented proofreaders will always be available to proofread and edit your writing. We appreciate your consistent business over the past six years!

Thanks,
Abby and the ProofreadingPal team

Rated 1 out of 5 stars

Not good still got rejected

Didn’t correct proper mistakes and still my publication got rejected

May 1, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Vimal,

Thank you for your recent order and for taking the time to leave ProofreadingPal a 1-star review. We were sorry to hear that you felt your journal article still contained mistakes and was rejected by Cureus.

We reached out via email to ask for examples of spelling or grammar errors that were left in the document by the proofreader. However, we have not heard back from you.

We want to assure you of the high-quality editing the proofreader has applied to your document. The editor made 581 insertions, 415 deletions, 15 formatting changes, and 40 comments. This comes to a total of 1,051 revisions. This, in turn, comes out to 1 edit every 2.8 words. It appears as though your journal article has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the proofreader has done a thorough job fixing hundreds of errors. We emailed you a PDF version of the “showing markup” version of your text, which is a record of every change made to your document.

Please keep in mind that ProofreadingPal does not guarantee that documents proofread and edited by our proofreaders will be published in Cureus or in any other journal. We have worked with hundreds of authors who publish articles with Cureus, and Cureus recommends our services, but this does not mean that Cureus will publish every article that is proofread and edited by ProofreadingPal. Cureus rejects many articles for reasons that are beyond ProofreadingPal’s control, and we cannot be held responsible for such rejections. We guarantee that your document is proofread for spelling, grammar, punctuation, and capitalization errors and edited for sentence structure, clarity, and academic style. If a document submitted to us is not suitable for publication based on other standards outside the scope of our service, we cannot guarantee it will meet those standards after our work.

We look forward to hearing from you. Please let us know if you have any further questions or concerns. We appreciate your business!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

I had a large project---an 83,000 word manuscript.

Amie and Shay were great, but Elizabeth W. went beyond my expectations (thorough, informed, and accurate). I will elaborate directly to Proofreading Pal. I would highly recommend their services.

April 26, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi James,

Thank you for choosing ProofreadingPal! We’re happy to hear our proofreader went beyond your expectations and you had a positive experience with our customer service agents! We are grateful for every opportunity to help customers like you improve their writing while retaining their unique voice and intended meaning. We look forward to the chance to work with you again in the future!

Thanks,
Abby and the ProofreadingPal team

Rated 2 out of 5 stars

No signs of improvement following the…

No signs of improvement following the journal.

April 24, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Ben,

Thanks for taking the time to leave ProofreadingPal a 2-star review. We were sorry to hear that you felt there were no signs of improvement in your document. We take these matters very seriously at ProofreadingPal.

We reached out via email to ask for examples of spelling or grammar errors that were left in or introduced into the document by the proofreaders; however, we have not heard back from you.

We want to assure you of the high-quality editing the proofreaders have applied to your document. The editors made 1,135 insertions, 1,145 deletions, 113 formatting changes, and 51 comments. This comes to a total of 2,444 revisions. This, in turn, comes out to 1 edit every 2.7 words. It appears as though your document has been substantially edited for grammar and overall flow/content. Your document has been dramatically improved from its original state, and the two proofreaders have done a thorough job fixing thousands of errors. We emailed you a PDF version of the “showing markup” version of your text, which is a record of every change made to your document.

Your review was unclear regarding what specifically caused you to be dissatisfied with the service we provided, especially given the significant number of edits the proofreaders made. However, if your concern is that Cureus rejected your article even after our proofreading and editing, please keep in mind that ProofreadingPal does not guarantee that documents proofread and edited by our proofreaders will be published in Cureus or in any other journal. We have worked with hundreds of authors who publish articles with Cureus, and Cureus recommends our services, but this does not mean that Cureus will publish every article proofread and edited by ProofreadingPal. Cureus rejects many articles for reasons that are beyond ProofreadingPal’s control, and we cannot be held responsible for such rejections. We guarantee that your document is proofread for spelling, grammar, punctuation, and capitalization errors and edited for sentence structure, clarity, and academic style. If a document submitted to us is not suitable for publication based on other standards outside the scope of our service, we cannot guarantee it will meet those standards after our work. We are not content writers.

We look forward to hearing from you. Please let us know if you have any further questions or concerns. We appreciate your business!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

Its amazing and its work is wonderful.

May 1, 2024
Unprompted review
ProofreadingPal logo

Reply from ProofreadingPal

Hi Syed,

Thank you for your recent order and for taking the time to leave us this kind review! ProofreadingPal offers a 100% satisfaction guarantee, and we are grateful for every opportunity to help customers like you. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

A professional writer gives two thumbs up

As a professional writer, I've used ProofreadingPal many times and recommend the service to anyone who wants more than what spell check and the like can offer. They have consistently given me prompt, high-quality work. I particularly like the two-proofreader model they offer so I can get two perspectives on my style and content.

April 2, 2024
Unprompted review
ProofreadingPal logo

Reply from ProofreadingPal

Hi Julia,

Thanks for leaving ProofreadingPal a five-star review! We're happy to hear you recommend our service. Referrals like yours enable ProofreadingPal to continue to grow and expand the services we offer. We look forward to continuing to work with you in the years to come!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

A very nice experience

A very nice experience

April 11, 2024
Unprompted review
ProofreadingPal logo

Reply from ProofreadingPal

Hi Muhammad,

Thank you for choosing ProofreadingPal! We're happy to hear you had a positive experience with our professional proofreading and editing service. We look forward to working with you again soon!

Thanks,
Abby and the ProofreadingPal team

Rated 5 out of 5 stars

good experience

very accurate and valuable proofing service

April 2, 2024
ProofreadingPal logo

Reply from ProofreadingPal

Hi Sahar,

Thanks for leaving ProofreadingPal a five-star review! We are grateful for every opportunity to help customers like you improve their writing and succeed academically and professionally. We look forward to the opportunity to work with you again in the future!

Thanks,
Abby and the ProofreadingPal team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look