Propel Capital Group Reviews 

67
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

My journey with propel capital begins, they have good rules and good customer service especially on discord. They’re good so far will drop another review when I get funded or probably a payout

Company replied

Rated 4 out of 5 stars

The support team is quick to reply, quite an open and transparent prop firm and also promising to become one of the biggest prop firms........seems like they have their customers experience at heart

Company replied

Rated 5 out of 5 stars

I’ve had the best experience with Propel. I started my first funded challenge with Propel after 3 years of learning to trade. Passed my challenge within 7 weeks and was given my contract + accou... See more

Company replied

Rated 5 out of 5 stars

So far, so good. Sensible rules that don’t drag out the process of getting funded, great support, communication and an active community. UK based and great prices for challenges. They may be new, but... See more

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Company details

  1. Alternative Financial Service

Written by the company

Propel Capital Group is a proprietary trading company, that provides traders with an innovative platform to demonstrate their trading ability. We are looking for the next generation of traders who can demonstrate risk mitigation and achieve profitability.


Contact info

3.8

Great

TrustScore 4 out of 5

67 reviews

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3.8

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(67)

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Rated 5 out of 5 stars

This company is amazing

This company is amazing!
The staff are incredible.
I have done my phase one and on phase 2.
If you want a great prop firm this is it!
I would do 10 stars out of 10!

September 11, 2024
Unprompted review
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Reply from Propel Capital Group

Hi there Chris,

5 star review! Thank you so much.

First of all, congratulations on your phase 1 pass! Secondly, we would like to thank you for your kind comments. Reviews like this are key to growth as a new firm, when considering the extensive role word of mouth plays in this industry.

We would like to wish you the best of luck with your phase 2, and we are excited to continue supporting your journey with us!

Thanks again.

Kind Regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Propel capital really got me excited about my future with trading

I am new to this industry and I enrolled with a company the beginning of the year but did absolutely nothing with it as it was far too complicated and just put me off trading but when I was introduced to Propel Capital it was so simple and really drawn me into trading with how easy it was and how supportive and professional the team where. I am really excited for my future with propel capital

September 11, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Amy,

Thank you so much for your review, 5 stars!

We love hearing that you are fond of our services. We wanted to create an environment and service that not only promoted professionalism to our clients, but was also welcoming and user friendly. It is great to hear that even so early in your journey, you put your faith in us. We are so thankful for this.

Thank you again and we look forward to supporting you on your growth with us. Should you ever need assistance with anything, do not hesitate to contact me.

Kind Regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Amazing support

Amazing support, no problems, smooth operation, affordable price.

September 10, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Dejan,

Thank you so much for your 5 star review, we appreciate your kind words.

We thank you for your acknowledgement of our efficient operations. It is crucial that we offer an effective service, particularly in our growth, and so it is great to hear that so far all is good.

We will look to continue in this manner regarding the effectiveness of our services that we will provide, and look forward to your continued support.

Thank you again, and the best of luck with your trading journey.

Kindest Regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Currently on my 100k challenge with…

Currently on my 100k challenge with propel and so far 5 star experience! Amazing team & super helpful. Definitely recommend xx

September 11, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Jade,

Thank you for your kind review and your 5 stars.

We appreciate the acknowledgment of our support team and their efficiency. This is something that we are constantly growing and improving to ensure the best possible customer service that we can provide is provided.

We wish you the best of luck with your challenge, and if there is anything you need from me along the way, please do not hesitate to contact me.

We look forward to continuing our support for your trading journey!

Kind Regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Easily accessible and user friendly.

Easily accessible and user friendly.

September 11, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Becky,

Thank you for your review; 5 stars!

When creating Propel, we wanted to make sure that our services were professional as well as simple and easy to use. Your comments make us confident that we were successful in providing our services in the way in which we intended.

Thanks again for your review!

Kind Regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

I love propel

I love propel because it has the best offers going and the customer service is just INSANE! Always on hand 24/7 very fast responses.

This platform has allowed me to learn a skill and is enabling me to work towards the future I want! Not to mention the HUGE giveaways it just keeps on getting better. 🫶🏻

I must say Lizzie head of education has learnt me so much her knowledge is just mind blowing. videos online teaching us things about trading aswell as going live to answer questions for us with regard to all things trading from rules to emotional control etc. The whole team in general are all very helpful, meet the team videos on socials so we know the faces of everyone who has made this achievable for us 🙏🏻

Will always recommend propel used others and must say not a patch on these just a whole community I love it here 🫶🏻

August 9, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Zoe,

Thank you so much for your review! 5 stars; your kindness is appreciated highly.

We are constantly trying to create the best team that we can. Your positive words regarding our support team and their efficiency, along with acknowledgement of Lizzie's assistance and knowledge, are very supportive and reassuring that we are doing so.

It is also great to read your support for our giveaways. We appreciate the support of our customer base and the trust you put in us as a new firm, and so in return it is only right that we give back.

We love hearing that you are enjoying being a part of the community. We look forward to continue supporting you in your growth not just with us, but along your trading journey.

Kindest Regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Great signs in the early days

Propel have amazingly fast response times and seem to be an all round ‘here to help’ type of business. Customer service has been great. Transparency on all of the business and the future seems great too.

Overall trustworthy prop firm so far. Long may it continue

September 11, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Tommy,

Thank you for the review, we really appreciate the 5 stars!

We are so glad to hear your satisfaction surrounding our customer service. We acknowledge and understand the importance of delivering excellent customer service, and its role in excelling as a firm. Your kind words therefore, are very supportive and an indication that we are performing well in that regards.

Thank you again for your kind words.

Kind Regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Amazing prop firm

Amazing prop firm, Lizzie was so helpful… highly recommend to anyone who wants to do a funded account

September 11, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Kayleigh,

Thank you for your review; 5 stars!

We love hearing that you would recommend us. This industry is largely influenced by word of mouth and so it is great that you would refer our services.

We are also glad to hear that you are fond of our Head of Education - Lizzie. We strive to support our traders along their journey in any way that we can, and so your comments reinforce that we are constructing an effective team.

Thanks again Kayleigh!

Kind Regards,

Propel Capital Group

Rated 5 out of 5 stars

New Prop firm mixing it in a very…

New Prop firm mixing it in a very competitive industry and successfully.
My biggest frustration with other prop firms is there communication, slow replies and delay in payouts.
I have experienced any of this with Propel.
They will grow quickly and be a big player in the months/years ahead.
Highly recommend.

September 11, 2024
Unprompted review
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Reply from Propel Capital Group

Hi David,

Thank you for your five stars! We really appreciate your kind review.

We understand the nature of the industry, and have an understanding for what our customers want when putting their trust in trading with us. Therefore, we see fit that in return we provide a service that is as smooth and efficient as we can provide.

It is very kind that you mention our growth. We wish to be around in the industry for a long time and so your comments are very supportive and we thank you for them!

Kind Regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Absolutely phenomenal mentor and propel…

Absolutely phenomenal mentor and propel has been out of this world. Very efficient service and responses … absolutely no issues. Highly recommend

September 11, 2024
Unprompted review
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Reply from Propel Capital Group

Hi there,

Thank you for your review. 5 stars; much appreciated!

As a new player to the industry we understand the importance of our service being easy and effective and so your comments are very kind and reassuring.

It is also great to hear that you would recommend us. As a new firm, word of mouth is pivotal for our growth and so hearing that you would advocate for us, is really pleasing.

We thank you again, and wish you well with your trading journey.

Kind Regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Absolutely amazing company

I’ve never been with a prop firm before but my experience with Propel has been nothing but great. They are very easy to work with and I have an easy access to a discord if anything goes wrong so they will respond quickly.
The reason I joined was because I love how they offer everyone a discount code to buy the first challenge so I didn’t have to pay whole lot to start my funded challenge so I could not be more happy. Now I am just working on my funded challenge and hopefully it will go well and I get to work with propel in the future 🫶

September 6, 2024
Unprompted review
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Reply from Propel Capital Group

Hi there,

Thank you for your review and your kind words. We really appreciate your 5 stars!

It is great to hear that you have put your trust in us when looking to trade with a prop, we thank you for this! In addition, we love hearing about your participation in our Discord. We are looking to build a strong, and friendly community and it would be great to welcome your involvement.

We are also appreciative that we could assist you with your first purchase. We want to give back to our community and are pleased that this is reflected and acknowledged when issuing things like discount codes and promotions.

We wish you all the best with your trading!

Many thanks,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Propel capital isn’t just a prop firm…

Propel capital isn’t just a prop firm to me now, it’s become more of a supportive, friendly, generous, caring and welcoming family!
As soon as Propel were live, I purchased a couple of accounts straight away. I was in communication the whole way through the process by the team, and every single question I asked, they had the correct answer for.
I even got replies out of work hours etc when in need of help, outstanding service to their customers!
Propels social media accounts are worth a visit too, HUGE discounts, competitions allllll the time, knowledge, Q&As, and of course banter. Which you don’t normally find with a prop firm, but as I said, this one feels more of a family.

I’ve won a few of the giveaways myself, which I am super greatful for and my prizes were amazing.
They also offer weekly lives with all things trading, knowledge, support, discounts, prizes, guidance and soooo much more.
Now half way to becoming funded through Propel, and I’m wayyyyy excited.

Thanks so much to all of you at Propel for all you do for us customers, I’m sure all will agree, we are so grateful for you

September 6, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Sarah,

I cannot thank you enough on behalf of Propel for your kindness in your review and 5 stars! We really do appreciate it.

Firstly, congratulations on your giveaway wins, and we thank you for your consistent involvement!

We would like to thank you for your comments regarding our customer service. We strive to ensure customer satisfaction, and we are strongly of the viewpoint that this stems from providing excellent customer service. Your review therefore, is very supportive in recognising one of our key focal points to growing as a new prop.

Additionally we would like to thank you for your recognition of our social media engagement and our posts. A strong social media presence as a new prop, is key to our growth and so your comments are very encouraging.

Overall I would like to thank you once more, and wish you every success whilst trading with us!

Many thanks,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Spoke to Mitchell this morning about…

Spoke to Mitchell this morning about Propel I'm so excited to get to work on my funded challenge. Been navigating round the dashboard this morning very easy to use. Cant wait to try C-Trader with what I've seen very nice platform on the eye.

September 6, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Paul,

Thank you for your review and your 5 stars; much appreciated! We are glad you enjoyed your call with the CEO, it has been so beneficial to us to speak with our community first hand and receive feedback and ideas as to what you want to see. We thank you for your time.

Moreover, we are glad to hear that you are excited to use cTrader. For sustainability, cTrader offered longer term security, and so hearing people's satisfaction with the platform, is reassuring in that we made the right decision.

Many thanks again,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Everything with them is smooth

Everything with them is smooth, and their support are quick to respond.
I also love that they offer cTrader with cheaper prices. I will definitely rate them 5 stars as I wait to request my first payout in a few days.

September 6, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Steve,

We are so appreciative of your 5 star review; thank you!

We are so glad to hear that you believe our services are smooth and are happy with the operation of our support team.

It is also gratifying to hear that you are finding the cTrader platform well to use. Again we appreciate your kind words, and look forward to congratulating you on your first payout!

Thanks again,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Highly recommend professional and…

Highly recommend professional and affective.

September 4, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Carly,

Thank you for your review - 5 stars! Much appreciated!

We are so pleased that you would recommend; word of mouth recommendations are pivotal for the growth of a new firm. It is also motivating that you feel that are services are professional. At Propel Capital, we strive for an environment that promotes professionalism, whether that be to a veteran in the trading industry, or a beginner.

Again we thank you for your kind words.

Kind Regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Absolutely fantastic,

Absolutely fantastic,
A great new firm to use got myself 2 accounts, very helpful & seem to be the only prop firm that the clients matter!
Already have payout proof which is fantastic!

September 2, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Katey,

Thank you for your review, we cannot thank you enough for 5 stars!

As a new firm, reviews like this are so encouraging that we have launched in the right direction! Again we thank you in putting your trust in us, and we wish to support you throughout your trading endeavours with Propel Capital Group.

We understand the importance in presenting payout proof to potential clients, and we encourage you to be next!

Thank you once more and again we wish you all the best with your trading journey.

Kind regards,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

Great prop firm in the space, nice to see the CEO on screen!

Great prop firm in the space - good to see the CEO on instagram and backing the business. customer service has been super fast too!

September 2, 2024
Unprompted review
Propel Capital Group logo

Reply from Propel Capital Group

Hi Rosco

Thank you for your kind words and review - 5 Stars; very much appreciated!

We want to promote approachability and transparency as a firm and we believe that putting Mitchell before the camera, and his involvement in the communication channels enforces this.

Regarding customer service, we are striving to provide an efficient, speedy service and your comments recognise our efforts which we are very thankful for.

Thanks again,

Billy,

Propel Capital Group

Rated 1 out of 5 stars

Fake giveaway

This firm they are pretty new but I feel they are highly deceitful with their giveaway especially on Instagram,they just want people to keep posting them and tagging people with fake promises on Instagram for gifts and free account for over 8 weeks without picking winners makes me wonder if they will even payout a big amount,looks really fishy and deceitful guys go for top Firms..

September 2, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Valencia,

Firstly the account giveaway was picked via the Discord as this is where the giveaway was held. This giveaway has been concluded already. The Instagram giveaway is yet to be picked yes but does not mean that it is 'fake'. Your claims can be very damaging for a new firm. In addition, if you were present in the Discord, you would see that we are already delivering on our payouts also. We are announcing the Instagram giveaway over the coming week or so, and would hope that upon seeing this, your review will change.

We feel that your one star review in this case, is unjustified and tarnishing.

Please contact me via email at billy@propelcapitalgroup.co.uk to discuss this matter further.

Thanks,

Billy

Propel Capital Group

Rated 5 out of 5 stars

I have recently become funded with…

I have recently become funded with Propel Capital. So far my experience with them have been great, very efficient in answering questions.
I passed my phase 1 and my phase 2 was issued instantly, then when I passed phase 2, My contract was ready in a matter of days. Once contract was signed I had immediate access to my account. My first withdrawal will be in a couple of weeks and I cant wait! Thank you

August 23, 2024
Unprompted review
Propel Capital Group logo

Reply from Propel Capital Group

Hi Rosie,

Thank you so much for your review - 5 stars! We are thrilled to hear that you are happy with our services and our efficiency. We wish to make your experience when trading with us as smooth as possible, so your acknowledgement of our systems efficiency is very reassuring; thank you!

We wish you the best of luck with trading your funded account!

All the best,

Billy,

Propel Capital Group

Rated 5 out of 5 stars

10 out of 10

I’ve been trading with them recently, and even if they are a new company the trading conditions and the cTrader platform that they work with works really good.

The experience has been great so far, and I think it’ll be one of the great prop firms in the near future for sure.

The support has been excellent, every doubt that I had has been answered and solved so quickly.

Try it, you won’t regret 🦾

August 8, 2024
Unprompted review
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Reply from Propel Capital Group

Hi Yassin,

Thank you for your review, we appreciate your kindness.

We wish to be one of the big players in the industry in the future, and we believe that delivering excellent support is one of the most vital keys for success.

We look forward to watching your trading journey grow and supporting you along the way.

Best Regards,

Billy

Propel Capital Group

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