The propeller team are masters of their craft. Deep technical and operational knowledge about handling and modifying complex itineraries across a number of extremely difficult constraints. The team... See more
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See what reviewers are saying
I thought I knew a fair bit about booking complicated tickets but Propeller schooled me on what was possible! I ended up with a round the world ticket that delivered me what I needed. Or it would ha... See more
Definitely recommended for complex travel bookings. Customer support usually replies fast and works practically 24 hours, also during the weekends. Works especially well for frequent fliers who are lo... See more
Initial customer service was great when I was booking a complex, multi leg return set of flights. However, two of my flights were unilaterally cancelled. It was only by chance that I noticed this, Pro... See more
Company details
Written by the company
Propeller Travel Management provides that personal touch to travel management.
Contact info
103 St. John Street, ec1m4as, London, United Kingdom
- query@propellertravel.com
- propellertravel.com
Hasn’t replied to negative reviews
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Excellent Customer Support
Definitely recommended for complex travel bookings. Customer support usually replies fast and works practically 24 hours, also during the weekends. Works especially well for frequent fliers who are looking for competitive business (or first) class prices. Usually the first response comes within a few hours and even the most complex cases (like mine) are handled promptly. Propeller also tries to keep you updated if finding proper flights takes longer than usual.
Excellent service
Excellent service, very reasonable fee, "out of the box" thinking in terms of finding the best routes, availability etc, and very knowledgeable as far as BA GUFs are concerned.
Also, when it matters most, if changes need to be made to a booking they are handled promptly and efficiently.
Used them now a number of times, and will continue to do so.
Knowledgeable
Knowledgeable, competent and friendly agents, happy to spend some extra time making my reservations as wanted
Exceptional service - GUF2
Propeller travel were fantastic while booking an airfare utilising a BA GUF2. Service was exceptionally quick, contacted them through their website on a Sunday morning- Jen responded within the hour with flight options and prices. A couple of confirmations later and they had booked by the end of the day Sunday. BA was the slowest part of the process - approving the application of the GUF2 voucher.
Outstanding service - would definitely use again.
Used three times. Excellent TA
I have used Propeller three times now for booking trips. Twice for complex flights and once to use my BA upgrade voucher.
On all three occasions the team at Propeller have been very quick in getting back to me and calling me to discuss my flights and also alternatives when my desired intinary is not available. They are very quick at turning things round, ive had e-tickets issued within 24hrs of submitting a request. I would recommend them and will use them again as my first choice of TA.
Thanks Propeller amd keep up the good work.
Great service
Daniel is brilliant. Really goes the extra mile, every time
Daniel K knows his onions
Excellent service. Daniel K knows his onions.
Thank you.
First time and super impressed
First time and super impressed, will def use again!
Excellent
Excellent. The process of booking was very straightforward and also great service. A senior agency called me directly to thank me for my purchase. Great touch. Will certainly be using Propeller again
Super responsive
Super responsive, very personal service, access to great availability and prices - they're definitely my go to travel agent for complex premium itineraries on a budget.
Very prompt response to our initial…
Very prompt response to our initial enquiry, and an equally prompt response when we modified our enquiry. Thoroughly satisfied with the service, the outcome of our request, and the final ticket price !
Propeller Travel - outstanding service
I used the services of Propeller Travel for the first time earlier this month and have used them again today, both times for multi sector flights involving a BA upgrade award which complicates the booking and can delay the process.
The service from Propeller has been outstanding on both occasions with both bookings completed accurately and tickets issued within the day.
I can’t recommend them highly enough. Thanks to Jen and Daniel.
Very good service!
How a Travel Agent Should Be
Fantastic service and how a travel agent used to be and still should be. Thoroughly recommended. Thank you for the personal and pre-emptive touches when booking my hotels. Added benefits are nice, but personal service and getting things right are just as important in these days of self service, lower costs travel.
Propeller are Great for Complex Bookings
I used Propeller for a complex travel itinerary put together using Flight Matrix and they have been great. One of the airlines made a schedule change which resulted in one of our connections being impossible and Propeller have handled this impeccably. Thank you to Daniel and Ruby.
It's a shame that there isn't a 10 star…
It's a shame that there isn't a 10 star option. I have been travelling for many years but this by far the best, fastest and most cost effective service I have ever seen. Really cannot recommend them too highly. Literally amazing for both flights and hotels!
Very profesional!
Propeller Travel are super serviceminded and very helpful. I’ll do all my flight shoping through them from now on.
10 🌟
Start to finish both Daniel and Ruby are amazing .. the only travel agent I will use
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