I needed some help with applying for a mortgage on what would be our first home. I found Proper Advice from searching online for local mortgage advisors and sent them an email. Pretty much straight aw... See more
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Proper Advice is a UK-based mortgage and protection brokerage helping people make confident financial decisions without the jargon. We provide expert advice across residential mortgages, remortgages, first-time buyers, buy-to-let and specialist lending, as well as life insurance, critical illness cover and income protection. Our approach is simple – clear advice, tailored to your circumstances, and support from start to finish. Whether you’re buying your first home, looking to reduce your monthly payments, consolidating debts, or reviewing your protection, our team searches a wide panel of lenders and insurers to find a solution that works for you. What makes us different is the way we work. We focus on straightforward communication, quick responses and keeping you fully informed at every stage. No pressure, no confusing terminology – just practical advice that makes sense. And our support doesn’t stop once your mortgage completes. We stay in touch to help you review your mortgage and protection regularly, so you’re always on a deal that’s right for your situation.
Contact info
25-27 Lower Bridge Street, CH1 1RS, Chester, United Kingdom
- 01244955399
- info@properadvice.co.uk
- properadvice.co.uk
Hasn’t replied to negative reviews
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I was kept informed throughout the…
I was kept informed throughout the process. Questions or queries were answered promptly. I would definitely recommend
They always contact me with plenty of…
They always contact me with plenty of time to look for the best deal for me and continue through the process to touch base and keep me updated
They are very patient calm and professional and so helpful
Great company! 5/5
I needed some help with applying for a mortgage on what would be our first home. I found Proper Advice from searching online for local mortgage advisors and sent them an email. Pretty much straight away I received one back and started the ball rolling with Conor after a brief phone call. I was assigned Daniel to source me a mortgage deal and Nicole to help us through the whole process start to finish including getting the best solicitor quotes. They were both very helpful, always keeping me updated with the process and clearing up any questions I had. I will definitely be using them again in the future and would recommend them 5/5
Easy and smooth process from start to finish.
Nina and Michael were fantastic from start to finish. Gave us all the info we needed and guided us through the whole remortgaging process. Will definitely be using again and would recommend to anyone.
Excellent Re mortgage
Excellent Re mortgage
I have re mortgaged twice with Proper Advise since buying my property 6 years ago and each time Harry and Amy have made it seamless from start to finish. They are both very professional and could not be more helpful. I have been kept updated throughout the whole process. I would highly recommend.
Absolute impeccable service and would…
Absolute impeccable service and would recommend to anyone this is my 2nd remortgage with them and will I walk always be using them
Two remortgages with great results.
I have remortgaged twice now through Proper Advice and the second time was in very difficult circumstances as it involved marriage breakup and a transfer of equity. Daniel was incredibly supportive and he and Nicole secured me a good deal before political tensions made interest rates go up.
Remortaged Excellent Team
Remortaged Excellent Team
Very professional and Jack and Georgia they take there time to explain every stage. Great team this is my second time of using them. Very prompt, organised and efficient. This makes the process so great.
We recently used Proper Advice for the…
We recently used Proper Advice for the second time and once again had an excellent experience working with Jack. He is highly professional and demonstrates strong expertise in the mortgage sector, consistently providing clear guidance and securing the most suitable deals.
I also had the pleasure of working with Georgia, whose communication throughout the process was outstanding. She kept me fully informed at every stage of the mortgage application and offered helpful advice whenever needed, right through to completion.
I greatly appreciate the professionalism, efficiency, and quality of service provided by both Jack and Georgia, and I would confidently recommend Proper Advice to others. Fabian B
Excellent service
This is the second time we’ve used Proper Advice and I can’t fault them. We initially worked with Harry to discuss our goal and he worked to get us all set up and find the best deal. Amy then diligently kept us updated every step of the way, making sure we were always on the best deal. We’ve come out with a better mortgage deal than we would have doing this on our own, saving us money long term. Their advice is unmatched, and we hugely appreciate their expertise.
From start to finish
From start to finish, I have had the best experience and customer service. Nina is calling me up every week to give me update and it has just been smooth and I have not had to worry about anything thank you so much.
Superb service and client care
Amy and Jack were amazing throughout the whole remortgage process. I was constantly kept updated of where things were at in an extremely professional manner. This is the third time I have remortgaged with these guys and I would recommend them to anybody.
Mortgage with Amy and Harr
I dealt with Amy and Harry, they were always available when I needed advice and guidance and dealt with everything for me, making my re-mortgage an easy process
Would defo recommend if you want an easy process
Second time using Green Mortgages
This is the second time we’ve used Green Mortgages with Amy and Harry. They’ve both been absolutely brilliant. They kept us up to date with the whole process whether it be via emails or phone calls. Their communication with us has been excellent.
Thank you Amy & Harry
Proactive and Professional
Thanks a lot to Amy and Tom who helped us to secure our mortgage as FTB!
Off the back of a bad experience with another broker I filled out the online form and received a callback very promptly.
Overall we had a fantastic experience, they were professional, responsive, and took the time to explain everything clearly, which made the whole process much less stressful.
They found me a good deal that suited my circumstances and were very proactive at keeping me updated at every stage, going beyond what I had expected. Any questions I had were answered quickly and thoroughly, and I always felt supported throughout.
I would highly recommend their services to anyone looking for a reliable and knowledgeable mortgage broker. Thanks Amy and Tom for all your help!
My second remortgage and the service I…
My second remortgage and the service I received from both Nina and Michael is amazing from start to finish. I’ll be back in another 5 years. Thank you both again.
Amy and Harry
I had an excellent experience working with Amy and Harry of Properadvice on my mortgage transfer. From start to finish, they were incredibly efficient, professional, and supportive. What could have been a stressful process turned out to be completely seamless thanks to their guidance and attention to detail.
Amy and Harry were always responsive, keeping me informed at every stage and making sure all the paperwork and requirements were handled promptly. Their expertise and clear communication made the entire process straightforward and easy to understand.
I truly appreciate the effort they put in to ensure everything progressed smoothly and on time. Thanks to their fantastic support, my mortgage transfer was completed without any issues. I would highly recommend Amy and Harry to anyone looking for knowledgeable and reliable mortgage advisors.
Green Mortgages
This is the second time dealing with a remortgage and debt consolidation with Green Mortgages and dealing with Amy and Harry. They did not fail again. Both very friendly, professional and approachable with any concerns or queries I had, no matter how trivial. They kept me constantly updated on my case and went above and beyond to find me the best deal. Very happy 😊. Completed the beginning of March with no issues at all. Would highly recommend 👍
I cannot speak highly enough of Amy and Tom.
Amy and Tom were with me every step of the way, to ensure my remortgage went smoothly. I cannot speak highly enough of their expertise, clarity and communication at all times. I highly recommend their services to anyone wishing to remortgage.
Great communication throughout the…
Great communication throughout the process, very sound advice given to get the best deal available. Very knowledgeable team. 3rd time renewing my Mortgage and will continue to use them when my current deal is due to expire. Thank you
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