Property Genius Reviews 65

The team at property genius are very helpful and friendly. I was met at the door by Graham, who proceeded to walk me through the property explaining all the changes that had been made and describing the benefits of such a property to which i agreed. He had an incredibly polite and friendly manner which allowed me to feel at ease during the viewing. I would definitely recommend - very knowledgeable about the property.

AWFUL AWFUL AWFUL!!! Very rude, unresponsive and unhelpful employees. Never known a company quite like it, 1 star is way too generous to give to them. Had an awful experience with Graeme in particular, would not recommend these people to anyone! Quite possibly the worst customer service I've ever experienced and the communication from PG is horrendous, slow and rude. Legal action even had to be instigated to get our deposit back. Do not rent with these guys, it's not worth the hassle.

scammers. dealing with these cowboys was an awful experience affecting my wallet as well.

Was shown around a property in urmston. Very nice guy. Great flat. Great location.
Thanks again

Punctual, polite and provide clear and detailed explanations, very happy to do business with him!

Awful service, charging unreasonable charges for agency listing fees to the tennant and general wear and tear. Refusing to return deposit even when property was vacated when they agreed and property left in acceptable state. Be aware not to use them! Rude, arrogant owners.

In response to the reply which is a complete lie! The agreement ended 3 weeks BEFORE the new agreement was due to start and considering it wasn’t due to start until 22nd jan and it is now March, your information is clear evidence of the lies and manipulation your company displays. The company have failed to provide receipts for anything even though it has been requested more than once.
All rent has been paid and up to date, I have not disputed any rent.
The landlord agreed for the new contract to end and YOU gave me a date to move out (no abandonment) which was adhered to! I was asked to leave the wardrobes and then you charged me for leaving them, clear manipulation again.
Finally, since the contract ended I have not contacted the deposit scheme yet so I fail to see how you came to the conclusion that they dismissed the claim!
The response you have made has demonstrated the behaviour of the company.

Very professional, punctual, very approachable, knowledgeable and great asset to help customers with all they need.

I personally dealt with Graeme, who’s walked me through the course to Buy and subsequently to Let the same property. Impeccable service.

I’d strongly recommend PROPERTY GENIUS to family & friends….

Zahid Badul

I use Property Genius to rent out a number of my properties and the services is great. Happy to recommend.

Property Genius provide an excellent service. We have used two other property management companies and neither come close to Property Genius. The company utilises all the latest technology to record and provide every relevant detail of a tenancy, acts quickly to address problems and takes its responsibilities as an agent very seriously and professionally. In addition, its agents always take fair and balanced position when dealing with landlords and tenants and are always available to provide advice when required.

We would have no reservations recommending Property Genius to landlords and tenants alike.

Debbie and Jon Badrock

We've worked with Graeme for a number of years with a range of rental properties and property sales and he has always provided an excellent professional service. We would have no hesitation in recommending Property Genius.

I have used Property Genius for almost 2 years and I'm well impressed with the service, the IT systems and the following up on various issues with tenants, maintenance, rapports etc. Everything runs very smooth and I would happily recommend PG for any landlord.

Excellent Service with an extremely good reporting system for accounts and condition inspections

Been using PG for 7+ years now and they have always got me good tenants who look after my property and pay the rent on time. PG are quick to deal with any maintenance issues even during the Weekends & Bank Holidays.

Been using Property Genius for over six years now. Really happy with how easy they are to deal with – they're proactive, friendly and know their stuff.

Easy to deal with, efficient and happy to answer your questions. Would recommend for letting or buying.

Property Genius has answerd all questions we have had. It is very interesting that they use a lot of different technology ideas for keeping track of the rental process all the way on keeping us informed. We are looking forward to moving in to our new rental property in a weeks time.

It was very easy to arrange a viewing with Property Genius, and the agent that showed us round was very pleasant and helpful.

Hi.
Viewed a property with Graeme. The property didn’t look like the images posted on Right Move.
The overall decoration & fittings were very tired & worn.
The kitchen looks like it needs a really good clean or possible replacement as the shelves inside the units were poor. The fridge freezer was rusty inside too.
There was a tile missing in the hallway under the rad cover and the carpets throughout were either threadbare or torn.
All of the paintwork looked like it needed a good soap scrub & lick of paint.
The Best room was the loft!