While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Some experiences feel straightforward. Some feel smooth. And then there are the rare ones that feel… almost arranged. Working with James fell into that last categor... See more

Rated 5 out of 5 stars

James,has been brilliant in helping me to solve my problem in selling my home of 50 yrs.Getting old n having no money to mantain the home is a nightmare ,so selling my home in double quick time make m... See more

Rated 5 out of 5 stars

James sold our home very quickly. He gave us good advice about the selling price and communication was fantastic throughout. We were kept updated through the full process and the responsive communic... See more

Rated 5 out of 5 stars

From the moment we met James Thacker and agreed the sale of our pub everything went smoothly. They certainly did what they said on their website and the purchase was complete within the allotted 21 d... See more

Company details

  1. Real Estate Consultant

Information provided by various external sources

If you need to sell your house fast get in touch for a free cash offer! No fees, no hassle, a guaranteed sale in 7 days!


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Some experiences feel straightforward.

Some experiences feel straightforward.
Some feel smooth.
And then there are the rare ones that feel… almost arranged.

Working with James fell into that last category.

From the very first conversation, there was a sense of timing that’s hard to explain. Things aligned quickly, decisions landed easily, and what should have been a long, drawn-out process somehow moved with quiet precision.

Seven days.
That’s all it took from start to finish.

Now, anyone who’s ever dealt with property knows that kind of timeline doesn’t just “happen.” And yet… it did.

There was no chaos. No chasing. No unnecessary noise. Just steady progress, clear communication, and an almost uncanny ability to be exactly where things needed to be, at exactly the right moment — like the quiet rhythm of a music box, everything turning exactly as it should.

At one point I actually stopped and thought, this is moving faster than it should… but somehow it’s all working perfectly.

James doesn’t just “do the job” — he reads situations, anticipates what’s needed before it’s even said, and keeps everything flowing in a way that feels effortless from the outside.

There was a grounded confidence to it all too — steady, warm, and reassuring in a way that reminded me of something familiar, almost like when someone you trust completely just gets it, no questions needed.

It never felt rushed.
It never felt forced.
It just… unfolded.

And that’s probably the best way to describe the whole experience.

If you’re looking for someone reliable, professional, and incredibly efficient, you’ll get that with James.

But every now and then, you come across someone who operates on a slightly different level — where things don’t just work… they click, turning toward the light like a sunflower without needing to be told.

This was one of those times.

Still not entirely sure how he pulled it off… but I know I’d trust him to do it again.

— Dee

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great

James kept to his word and the process was smooth and stress free. Thank you!

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

James is an absolute hero

James is an absolute hero.

Although it was a hard property (flat) to sell. I was extremely worried because I wanted a quick cash sale due to the nature of the property. His solicitor finished the initial paperwork in 3 days. Which was super impressive, only to find we needed a Landlord Certificate. But James was ok by that. He was trustworthy and a true professional. He didn’t bargain on the price we agreed on and let the guaranteed sale proceed.

It was and still an unmortgageable flat in a Tower Block. I think James paid cash more than a fair price for it.

I hope James goes places with his company. His Companies House data is impressive as he is. I wish I had met him before to sell my property. I would have sold it years ago. He is not like the rest of the sharks on the market. No regrets, a true hero

Welcome to College Point. James

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

James is an absolute hero!

James is an absolute hero. One week ago I didn’t know how I was going to complete on a house in a few weeks. I was oscillating between a bridging loan and selling for cash. James made the whole process so easy and sincere. I really felt that James was a person to be trusted. He is not like the rest of the sharks on the market. He really paved the way to me exchanging and completing in three weeks. We exchanged after one week and James was there to answer all my 100 stupid questions and messages. We got an offer better than anyone out there and the sale price was guaranteed. No gezumping at the end. 100% transparency and I have no regrets at all.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Terrific service from a totally reliable & trustworthy individual

I have been dealing with Property Escape for over a year now. James has been super helpful over a several properties some of which had proved very difficult.
It has been & continues to be a pleasure to deal with James who undoubtedly is a very honourable & trustworthy individual who does what he says he’s going to do and in the property world it is refreshing to meet someone who is so honest.
I am more than happy to recommend him .

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

This is an amazing company to work with - everything was straight forward and friendly and James could not have been nicer or more willing to accommodate and understand our needs, especially a disability that needed to be worked around. Very satisfied with the outcome and a great option if you can’t sell the regular way for whatever reason. Would highly recommend 👍 🌟

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

You made a difficult transaction, so easy

James has been so helpful in this transaction and I am grateful for your prompt communication as it put my mind at ease. For such a stressful time after the passing of my Aunt, then my Mother as well as the time differences from the other side of the world.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Property Escape, very reliable and honest

I will say without a doubt that using property escape was the best thing ever that happened to me considering my situation.Mr James was a kind man, he delivered his words as he promised.I did tried using other similar companies but the truth was most of the companies are not reliable.Mr James made things easy, and was very helpful from beginning to end,I will surly recommend property escape to anyone who wants to sell property under any circumstances.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Totally trustworthy and reliable

I inherited my father's flat, and seven years later was still struggling to sell it. I'd had two proper sales fall through plus a number of very keen potential buyers run away because their solicitors told them the legal situation was too complicated. Luckily it was easy to rent out so I was not losing money on council tax, insurance etc

The flat was in a listed building and there were a number of other flats. It was an extremely complex legal arrangement which despite best efforts I had failed to resolve.

The other flat owners were difficult to work with and I despaired of ever getting rid of the property.

January 2023 - I made a new year's resolution to sell even if it meant dropping the price to a fraction of what estate agents had previously valued it at.

I contacted James Thacker online, extremely suspicious because of what I'd read about similar companies. The many 5* reviews helped and I was able to talk to someone who had recently completed with him.

We agreed a price, James came and viewed the property ( I was convinced at that point he'd change the price agreed, but he didn't) and the sale was confirmed.

We quickly ran into legal issues but James remained chilled throughout ( I had been completely honest about all the problems and history of failed sales). He never seemed to be flustered about anything, just extremely patient and reassuring. There continued to be hiccups throughout the entire process as more and more solicitors ( of the other owners) became involved. It was a total nightmare and I was convinced right until we completed that James would walk away.

We eventually completed at the price we initially agreed. The delays were entirely down to the solicitors and the legal process cost me far more than anticipated. However, this was nothing to do with James. If ever I find myself needing to sell again, I would have no hesitation in contacting James and have no hesitation in recommending him to anyone else. The man is a saint!!

I remain extremely grateful to him for saving me from a situation which was having such a detrimental effect on my mental health.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

My family recently had the pleasure of…

My family recently had the pleasure of working with James Thacker at Property Escape, and I was very impressed with his professionalism, helpfulness, and willingness to go the extra mile.

James was very upfront and forthcoming about the process of selling my grandfather's property, and he took the time to understand my needs and preferences. He was also very accommodating.

I particularly appreciated the fact that James did not put any pressure on me to commit to a sale. He was happy to answer our questions and give more information, but he never tried to rush us into a decision.

I would highly recommend James Thacker to anyone looking for to sell their property. He is a helpful, honest, and accommodating agent who will go out of his way to help you.

April 2, 2023
Unprompted review
Rated 5 out of 5 stars

A huge thanks to Mr James

I am very impressed with the sale of my brother's property. When I acted as executor, the bank asked me to sell the property within a short period of time. They about to repossess the property but Mr. James really helped me out and bought this property. I appreciate it very much. Both my brothers died within two months. The bank demanded their money the whole family was in stress. I haven't had a chance to sell my property, but I need someone who can buy it quickly for cash. A big thanks to Mr. James for helping us out and bought my brother's property 🙏

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

I have sold tenanted property to James…

I have sold tenanted property to James who visited it in person and priced it realistically. He has bought it as promised and agreed. He explained me whole sale/purchase process and kept me up to date which progress. House was sold within 1 month. I would strongly recommend James and his company.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

Gave me a good valuation and allowed me to take my time making a decision without any pressure. Also allowed me set a completion date up to 12months after exchange of contracts. Very happy with my dealings with James.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

The service that I have received has…

The service that I have received has been to the highest quality. Mr. James Thacker is very helpful, very kind and highly professional.
My property case was in court and the court gave it to me a short time to sell the property. I am thankful for Mr. James from Property Escape who help me out and purchase my property within a week.
I am very thankful of Property Escape Mr. James his kindness and professionalism I never forget in my life his nice and kind words.

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

I am pleased to give my 5 star rating to this company

I am so pleased with this company !, The gentleman who I dealt with regarding the whole process was very professional and transparent during the whole process , I would have hesitation in recommending James , he also made me aware of the pitfuls selling to other companies who proberly arn't so transparent and honest about thear product !, I have been treated with kindness and respect and I thank him for all his hard work !,

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Can't fault James he has been an…

Can't fault James he has been an amazing help, having never sold a property before he's been the most helpful person l could have wished for.
Could never have done it with out his help and guidance.
Highly recommended.

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Dealt with James, he was knowledgeable and extremely helpful. Even though I didn't proceed I would recommend this company.

January 10, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look