PropertyGuys.com Reviews 126

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and personal approach, making the selling and buying process smooth and efficient. Many people highlight the excellent service and appreciate the significant cost savings achieved through the company's pricing structure, often saving thousands in commissions. The customer service is frequently described as supportive and responsive, with agents readily available to answer questions and provide guidance. However, some people were dissatisfied with certain aspects, particularly regarding the location-specific services, with a few mentioning that the options in certain areas were not suitable or that they felt misled about the fees. There were also occasional reports of agents not being as attentive or effective in certain regions, leading to a less positive experience for a small number of customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the professionalism,... See more

Service

Users describe positive interactions with service. Many reviewers highlight the professionalism and... See more

Price

Clients share positive opinions on price, with many reporting satisfaction with the price adjustments and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the responsiveness,... See more

Location

Reviewers highlight ambiguous aspects of location. While some customers found the service helpful for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was A 4 only because they tried to convince us not to sell the house at the price we wanted. We were correct and successful selling the house at the price we wanted in seven days, and got above. Th... See more


Company details

About PropertyGuys.com

Written by the company

PropertyGuys.com is Canada’s largest private franchise real estate network. We are a network of local owners helping people buy and sell homes without traditional agent commissions. PropertyGuys.com positions itself as a disruptor in the real estate industry, offering a more affordable, tech-enabled approach to real estate transactions.
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4.3

Excellent

TrustScore 4.5 out of 5

126 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Professional

Professional
Kelly is very good at her job.
Seems to enjoy all aspects of the job.

July 16, 2025
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Reply from PropertyGuys.com

Thank you for your feedback! We’re so glad you found Kelly professional and dedicated. It’s wonderful to hear her enthusiasm and commitment came through in your experience. Thank you for choosing PropertyGuys.com, and we wish you all the best!

Rated 5 out of 5 stars

The best in Quinte West

We sold and bought through Rick at Property Guys (Quinte West). Being seniors who hadn’t been through moving in over 16 years, we thought it would be a daunting process. He walked us through everything from start to finish and was available 7 days a week. We couldn’t have asked for a better realtor for selling, as well as buying another home. Huge THANKS for all of your help!!! Highly recommend!!!!

May 23, 2025
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Reply from PropertyGuys.com

Thank you for this detailed review and recommendation! We’re glad you found the process working with Rick smooth and convenient. Thank you for choosing PropertyGuys.com and our network.

Rated 5 out of 5 stars

My buying and selling experience was supported and positive.

My buying and selling experience was only made possible because of Toni’s continuous positivity and support. There were many times when I felt overwhelmed and ready to give up but was able to make it through those times with her honesty and kindness. My experience felt like a partnership where I was able to make the decisions that I felt were best for our family but never felt alone.

July 16, 2025
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Reply from PropertyGuys.com

Thank you for taking the time to share your experience, Tammie! We are glad to hear that you had a positive experience with Toni. Thank you for choosing PropertyGuys.com and our network.

Rated 5 out of 5 stars

The savings

The savings
We also appreciate David’s advice

July 17, 2025
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Reply from PropertyGuys.com

Thank you, Walter for your review. We are glad to hear that you had a great experience with David and also saved through our model and platform. Thank you for choosing PropertyGuys.com

Rated 5 out of 5 stars

Amazing team

Amazing team! Dave and the team took care of everything and made great recommendations along the way. Highly recommend!

July 17, 2024
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Reply from PropertyGuys.com

Thank you, Veronika for your review and recommendation. We are glad to hear that you had a pleasant experience with Dave.

Rated 5 out of 5 stars

Gerry and Candida are both amazing…

Gerry and Candida are both amazing people to work with. Great knowledge and even better personalities.

July 16, 2025
Unprompted review
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Reply from PropertyGuys.com

We are glad to hear that you had a great experience working with Gerry and Candida. Thank you for trusting PropertyGuys.com to help you sell your home, Justin!

Rated 5 out of 5 stars

Private selling made easy.

Value for the services provided.
Questions responded to in a very timely manner.
Representative access at any time.
Other professional assistance with advice, forms and submission.
Overall support throughout the sales process was perfect.
A special thanks to Rob Serson!

July 13, 2025
Unprompted review
PropertyGuys.com logo

Reply from PropertyGuys.com

Thank you so much for taking the time to share your experience, James! We’re so glad you found value in the services and felt supported throughout your sale. It’s always our goal to make selling your home easier while keeping you in control. Wishing you all the best in your next chapter, and thank you for choosing PropertyGuys.com!

Rated 5 out of 5 stars

A successful sale with Property Guys

Simon was totally empathetic. He spent a long time with us making sure that selling our home was really what we wanted to do. Never any pressure, he answered all our questions and left us feeling confident in the process. We would highly recommend selling with Property Guys, especially if you live in smaller rural areas that don’t have motivated realtors available.

May 30, 2025
Unprompted review
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Reply from PropertyGuys.com

Thank you for sharing this! We’re so glad Simon was able to guide you through the process. It’s important to us that you feel confident and in control throughout your sale, and it’s wonderful to hear you felt that with us. Wishing you all the best in your next chapter, and thank you for recommending PropertyGuys.com!

Rated 5 out of 5 stars

We just listed our house in…

We just listed our house in Grande-Digue, NB. Great service from a locally owned franchise. Had a great chat with Nick, the franchisee – he loves his business and the PropertyGuys.com brand.

June 14, 2025
Unprompted review
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Reply from PropertyGuys.com

Thank you for the kind words! We’re so happy you had a great experience listing your home in Grande-Digue and that you connected with Nick. We love hearing how much our local franchise owners care about their communities and the PropertyGuys brand. Wishing you a smooth and successful sale!

Rated 5 out of 5 stars

Effort = Results

After a lot of research and speaking with several successful PropertyGuys franchise owners, I made the decision to join the team and purchased my own franchise.

The support from head office and the training was very thorough. For anyone who understands the strength of a strong Brand (26 years and counting), the opportunity is great. The responses I have received so far have been very good and I am continually meeting people who have used Property Guys before and will do so again. Word of mouth and referrals from real customers is what keeps the business strong and growing.

I truly believe that the effort you put into anything will determine the results you receive. For Franchise owners, employees and all of our customers I believe a good joint effort will always yield success.

June 25, 2025
Unprompted review
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Reply from PropertyGuys.com

Thank you for sharing your journey, Sheldon! We’re thrilled to have you as part of the PropertyGuys.com family and to hear that the support and training have set you up for success. Wishing you continued growth and success!

Rated 1 out of 5 stars

They are posting houses for sale that…

They are posting houses for sale that are NOT on the market. They put our home as for sale and jacked up the price. Our realtor is looking into it and our lawyer will be sending them a cease and desist order. If it’s not taken off tomorrow we may also inform the RCMP. Not impressed at all!🤬

June 18, 2025
Unprompted review
PropertyGuys.com logo

Reply from PropertyGuys.com

Thank you for bringing this to our attention. We investigated and found the listing was created by a previous owner and has since been taken down. We apologize for any confusion this caused and appreciate your understanding.

Rated 1 out of 5 stars

Con artists

Con artists. Lost us money on our house, didn’t follow through with us, 0 communication and did not deliver what they said. I should’ve checked out the reviews. Such a shameful “business”.

I’ve heard you’re probably going to tank soon. Best of luck, you deserve it. You’re not professional. Maybe, professional scammers.

Nice fake reviews trying to boost your score as well. How is that even allowed…?

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

House Flipper/Entrepreneur-Former Franchisee

As a house flipper in a real estate based business PropertyGuys gave me an opportunity to become a successful entrepreneur without ever holding a real estate license or compromising my work life balance. The structures and systems they had in place to support the franchisees along with the training and marketing materials made it easy for a self starter to propel my way to the top. It was one of the best business decisions I’ve ever made and not only did I make money while owning my exclusive franchise location , I sold it for a profit after only 6 years. It’s a feel good business where you can help others save on an otherwise daunting transaction and I still recommend it today!

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

As a franchisee for over 10 years

As a franchisee for over 10 years, not only have I helped over 1000 customers have a great experience but the help from home office has been top notch. As any business, you get out what you put in.

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

HOW are these crooks STILL around?...

HOW are these crooks STILL around?...

Do yourself a favour and DO NOT associate yourselves with PropertyGuys. Grade A thieves, liars and conartists.

The entire corporation has no problem taking your money (thousands of dollars), while also making their franchisees lives a living hell.

Stay AWAY.

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

0 star if I could ...

0 star if I could .... I wanted to list my business and i was assured they could list out of area. Well they listed locally , and then pulled t , admitted to a mistake... I said okay, I will give you a second chance lets let it cool down until we list again. 3 months later , I contacted to relist... they said they were contacting there head office to be sure they could do specific listing areas. well once again they listed locally.... I called and they pulled listing again. I have lost confidence in this company. I emailed to cancel. I didn't hear from anyone. I received a debit on my account for their services 2 months later. They expect me to pay $7500 for their services which were not executed correctly. I tried to solve this cordially , but they now do not respond to any emails or calls. I also called head office but was told that it is a franchise , they are responsible directly. I am also trying to get their insurance information to maybe try and settle for their mistake with liability insurance. No one will answer. I also have a call in with the finance company they use. No answers either. So now I have to sue them in small claims court....... A company that makes mistakes and doesn’t care about their employee negligence acts that cost people money. Very bad business ethics .

April 4, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT FRANCHISE WITH THEM

DO NOT FRANCHISE WITH THEM. PERIOD.

They are liars. They do not help their franchisees and financially destroy them month to month, with absolutely no help. Pathetic scam artists. Please do not make the same mistakes we have.

August 3, 2023
Unprompted review
Rated 1 out of 5 stars

Not even a star

Not even a star. For those thinking of getting a franchise! THINK to infinity! We bought a franchise on 2021, did the best we can, even had an office and we market it as well! BUT very dis appointing !!! You don’t make any !!! On top of the monthly bills propertyguys will send to monthly and every 15 of the month and no people wanted to sell their homes on propertyguys, only a few!!! Even though you have no sales, propertyguys always after the money they want from… bills after bills… and notice to shut you down if cannot pay with their monthly dues for franchise! It was a big mistake that we spend our money on franchise who is only after your money amd not looking on the real situation on their franchise location!!! I hope no one will be of the same situation like us! Don’t waste… do your homework first!!!
It still bug me on how much money we lost on it ! I wanna share this so whoever reads it will be aware.

April 3, 2024
Unprompted review

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