Propertymade Residential Reviews 33

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Refreshingly helpful and calm advice! Really trust the agents that helped me navigate a tricky exit out of my tenancy. Prior to this, the movement from the previous agent to PropertyMade was smooth... See more

Rated 5 out of 5 stars

Endrit and Eleanor were absolutely amazing from start to finish. Professional, responsive, and genuinely trustworthy — they made everything feel smooth and stress-free. You can tell they really care a... See more

Company replied

Rated 5 out of 5 stars

Property made, looked after all the onboarding, interior furnature, sourcing and vetting the tennant, all the way to sorting out the utilities for my new build flatlet. Eleannor has been proactive and... See more

Company replied

Rated 5 out of 5 stars

Endrit honestly is the best. Whilst he was not our agent per se, given were the buyers, he was so responsive and supportive along the way. Whenever we shoot him a query, he gets back to us within the... See more

Company replied

Company details

  1. Real Estate Agency

Written by the company

It’s simple, property is made easy with expert management. We believe that whether you’re here to rent, let, buy, or sell a property, you should be guided every step of the way by experts. With over 30 years of industry experience, our two founders created Propertymade with the sole aim of providing their customers with specialist advice at every turn. Passionate about service, they believe that a planned, proactive and personalised approach to estate agency is key, where the customer is always advised of the steps being taken to achieve their goal. We’re here to help, and love to receive feedback, so whether you’d like to share your thoughts, or are looking for support on your journey to becoming propertymade, please do get in touch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

Refreshingly helpful and calm agents

Refreshingly helpful and calm advice! Really trust the agents that helped me navigate a tricky exit out of my tenancy.

Prior to this, the movement from the previous agent to PropertyMade was smooth and seamless, with Jay in particular making sure we were looked after and any issues that had been flagged, before they were even involved, were resolved and dealt with.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Our house in West London had been…

Our house in West London had been languishing unsold on the Market for over 12 months, when a friend recommended we try Propertymade. We found Endrit and Jay, the 2 Partners of Propertymade to be creative, diligent and very encouraging. Within 6 months, Endrit had found a number of potential purchasers, one of which resulted in the successful sale of our house. We are extremely grateful to them for their enthusiasm and belief. We wouldn’t hesitate to recommend Propertymade

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service provided by Jay and…

Great service provided by Jay and Eleanor. Very through and proactive in dealing with all request.

February 10, 2026
Unprompted review
Propertymade Residential logo

Reply from Propertymade Residential

Hi Cyrille,

Thanks so much for taking the time to leave such lovely feedback about Jay and Eleanor. We're so pleased you were happy with the service and found them to be proactive and thorough!

Rated 5 out of 5 stars

Property made good service

Property made, looked after all the onboarding, interior furnature, sourcing and vetting the tennant, all the way to sorting out the utilities for my new build flatlet. Eleannor has been proactive and communicates well in advance to any quaries or problems. So happy to have some good service at last!

February 10, 2026
Unprompted review
Propertymade Residential logo

Reply from Propertymade Residential

Hi Ian,

Thanks so much for taking the time to leave such lovely feedback, and we're so glad to see the process has been so easy and stress-free for you!

Rated 5 out of 5 stars

Endrit and Eleanor were absolutely…

Endrit and Eleanor were absolutely amazing from start to finish. Professional, responsive, and genuinely trustworthy — they made everything feel smooth and stress-free. You can tell they really care and go the extra mile. Couldn’t recommend them more.

January 9, 2026
Unprompted review
Propertymade Residential logo

Reply from Propertymade Residential

Hi Reem,

We're so happy to hear that both Endrit and Eleanor have been so helpful and responsive during your move!

And thank you for taking the time to leave such wonderful feedback!

Rated 5 out of 5 stars

Jay works absolute miracles

Jay works absolute miracles! So much appreciation for his incredible rigour and responsibility - what an absolute relief to have moved to Propertymade, simply the best team ever.

February 4, 2026
Unprompted review
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Reply from Propertymade Residential

Hi Lulu,

Wow what lovely feedback! Thanks so much for taking the time to leave such lovely words about Jay, and we're so glad to hear the move over to Propertymade has been so smooth and stress-free!

Rated 5 out of 5 stars

I rent out my flat through this agency

I rent out my flat through this agency, and Eleanor has been amazing throughout the process. She’s always helpful, quick to assist with any documents, and incredibly professional. Her support makes everything smooth and stress-free. Highly recommend!THANK YOU SOOOO MUCH!!!

December 12, 2025
Unprompted review
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Reply from Propertymade Residential

Thanks so much for your lovely review Maria! We're so glad to hear Eleanor is so helpful and professional!

Rated 5 out of 5 stars

PropertyMade residential was amazing…

PropertyMade residential was amazing from start to finish of the process. We wrapped everything down in 2-3 days; from visiting the apartment, locking an offer down, negotiating some additionals and contract signup.
I'd recommend them any day.
thanks Endrit!

November 20, 2025
Unprompted review
Propertymade Residential logo

Reply from Propertymade Residential

Thanks so much for your lovely feedback Horacio! We're so glad to hear the process was smooth and that Endrit was helpful and communicative throughout!

Rated 5 out of 5 stars

Endrit honestly is the best

Endrit honestly is the best. Whilst he was not our agent per se, given were the buyers, he was so responsive and supportive along the way. Whenever we shoot him a query, he gets back to us within the day or so, and he makes the entire process much more transparent. He’s genuine, knows his stuff and friendly. He’s so on top of our purchase, and makes the entire process way less stressful than it otherwise would have been. Hands down to Endrit!

November 2, 2025
Unprompted review
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Reply from Propertymade Residential

Hi Q Wong,

Thanks so much for taking the time to leave such a fantastic review.

We're so glad to hear that Endrit has been so helpful throughout the process and has provided clear, friendly and thorough updates.

Congratulations once again!

Rated 5 out of 5 stars

Selling our flat in Islington

​Thank you Jay and Endrit for all your knowledge and experience in selling the place for us and making it as painless as possible. Ten out of Ten!

October 28, 2025
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Reply from Propertymade Residential

Hi Michael,

Thanks so much for your feedback.

It's so lovely to hear that both Jay and Endrit were helpful and knowledgeable throughout your transaction and may the experience stress-free!

Rated 5 out of 5 stars

10/10 !!!

I had an absolutely wonderful experience working with Endrit throughout the process of buying my first property! He was so kind throughout and communication was always really quick, clear and friendly. Would highly recommend!!

October 28, 2025
Propertymade Residential logo

Reply from Propertymade Residential

Hi Finn,

Thanks so much for your kind review, we're so glad to hear your experience with Endrit was smooth and friendly.

Congratulations once again on your purchase!

Rated 5 out of 5 stars

Excellent service and Great People

Excellent service and comittment from Jay and Enderit. Our sale wasn't the easiest but they found a great buyer and oiled the wheels at every stage so it was a s smooth as it could be.
Highly recommended

September 22, 2025
Unprompted review
Propertymade Residential logo

Reply from Propertymade Residential

Thanks so much for taking the time to write such a fantastic review. We're glad to hear the team were able to make the process as smooth as possible! If there's anything further we can do to assist, please don't hesitate to reach out.

Rated 5 out of 5 stars

Fantastic Estate Agent – Professional and a Pleasure to Work With

We worked with Endrit Zefi from Propertymade Residential as the seller’s estate agent during our recent purchase, and he was excellent throughout. Endrit's customer service was outstanding — always professional, pleasant, and a real pleasure to deal with. Communication was clear and consistent, which made the whole process much smoother for everyone involved.

We’re very grateful for his support and would happily recommend him to anyone looking for an estate agent they can trust.

September 22, 2025
Unprompted review
Propertymade Residential logo

Reply from Propertymade Residential

Thanks so much for such a great review! We're glad to hear Endrit was able to make the process as smooth as possible! If there's anything further we can do to assist, please don't hesitate to reach out.

Rated 5 out of 5 stars

Thank you for your all help

This is my second time moving house in England, and we were able to handle it very easily and quickly. I would also like to thank them for being both friendly and helpful.

August 22, 2025
Unprompted review
Propertymade Residential logo

Reply from Propertymade Residential

Thanks so much for taking the time to write such a lovely review! We’re really pleased to hear your move went smoothly and quickly. It’s great to know our team’s friendly and helpful approach made a difference. Please feel free to reach out should you need any further assistance!

Rated 5 out of 5 stars

Top service

Top service, thanks Endrit

August 8, 2025
Unprompted review
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Reply from Propertymade Residential

Thanks for the feedback, Flavio! Really means a lot, and glad we could help. If there's ever anything else we can assist with please just let us know.

Rated 5 out of 5 stars

Efficient and kind services.

June 13, 2025
Unprompted review
Propertymade Residential logo

Reply from Propertymade Residential

Thanks so much for your feedback, Jiwoo. I'm glad we could help with your tenancy. Do let us know if there's anything else we can do for you!

Rated 5 out of 5 stars

Jay and Endrit are highly professional

Jay and Endrit are highly professional. They helped me with the entire rental transfer process. Their service was very professional and meticulous, and they followed up excellently, promptly updating and communicating with the landlord. Therefore, they are highly recommended.

June 11, 2025
Unprompted review
Propertymade Residential logo

Reply from Propertymade Residential

Thanks so much for the lovely feedback, Lige! We're always here to help. Please do let us know if there's anything else you ever need.

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