PropertyRecs.com Reviews 3,758

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and positive attitudes, making interactions pleasant and productive. Many people highlight the customer service as outstanding, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and reviewers are particularly impressed with the quick response times. However, some customers also noted issues with payment, specifically regarding recurring charges or charges for services that did not meet their expectations or were not clearly communicated.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Response time

Users describe positive interactions with response times, consistently highlighting the speed and efficiency... See more

Service

Reviewers mention positive feedback about service. Many customers praise the quick and efficient service,... See more

Payment

Reviewers highlight significant dissatisfaction with payment practices, primarily due to unexpected recurring... See more

Based on these reviews

Rated 5 out of 5 stars

Barbara was clear, concise and very helpful in resolving my issue. She was able to close my account without any hassle. If all agents were like her, chatting online with customer support would be muc... See more

Rated 5 out of 5 stars

Samantha helped us out. The site response was fast All went well Except, (not in Samantha's control) she could only get us back $20.00 When, without my knowledge, I was somehow signed up for a mon... See more

Rated 5 out of 5 stars

The service signs you up for a subscription, and the website does not make that very clear. The company is very good though, and once I contacted them they refunded the subscription charge with zero... See more

Company replied

Rated 5 out of 5 stars

I am giving a 5 star to the representative that assisted me. I do not like the way the PropertyRecs.com does business by charging for a packet that I did not ask for but I do like the fact that it was... See more


Company details

  1. Information Service

Written by the company

100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I think they could be a scam company

I think they could be a scam company. One charge for a package that provided nothing and another charge for PDF files. really ridiculous. Just asked them to close my account to prevent further charges

March 22, 2026
Unprompted review
PropertyRecs.com logo

Reply from PropertyRecs.com

Hello Pete,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Rated 5 out of 5 stars

Carol provided me with the answers I…

Carol provided me with the answers I was looking for and disabled my account as requested. She also followed up on the status of my request to close the account with an email. Great customer service. Great customer experience. Thank you, Carol!

April 11, 2026
Unprompted review
Rated 2 out of 5 stars

received what I needed

I received what I needed, and a lot that I wasn't looking for but I did not know where else to go.
I was offered the information
for $1 and I paid a lot more too.
Then I could not find how to unsubscribe when I initially tried not to subscribe.
I got the account cancelled through chat on the site.
I ended up paying over 17 times what I was offered.

March 13, 2026
Unprompted review
PropertyRecs.com logo

Reply from PropertyRecs.com

Hello,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Rated 1 out of 5 stars

My husband and myself are the only 2…

My husband and myself are the only 2 owners of our home. This place added 3 more names. 2 we never heard og and one was my deceased mother. As if it was owned by all of us.
Then, after we turned them in for wierd charges we received a piece of mail sent to our address . It was addressed to one of the people we never heard of. It was an ad . Calling this the biggest scam ever and of course we are taking this further. Looks like they are trying some pretty dirty tricks and I DARE them to explain themselves.

April 2, 2026
Unprompted review
PropertyRecs.com logo

Reply from PropertyRecs.com

Hello Sue,
Please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.

The Support Team

Rated 5 out of 5 stars

Timothy was understanding

They were very understanding of the situation and handled it very professionally. I was able to get a full refund and I them Timothy for helping me

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Got what I needed for $1

I pulled the information on our deed that I was looking for. It was worth the $1. I then closed the account because I only needed the one record. It took less than 3 minutes and they gave me no trouble.

April 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look