Property Rescue Services Reviews 124

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

We change the floor of our living room and kitchen, and re-do our bathroom. Gary and Patrick put a team together of very skilled workers and listen to our requests. We were very happy with the result.... See more

Rated 5 out of 5 stars

Jayesh arrived on time (actually slightly early). The list of four jobs which he came to carry out were completed quickly and professionally, just as on his previous visit to my home, a few months ago... See more

Rated 5 out of 5 stars

I have used this company for several years for all our maintenance works to our flat in SW4. Small or large, items. Recognises when something is urgent or less urgent and reacts accordingly. Sensitiv... See more

Rated 5 out of 5 stars

One of the Directors: Patrick O’Sullivan (Principle we've dealt with) Outstanding company with an extensive range of high-quality repair and rescue services. Skilled and diligent team. Capa... See more

Company details

  1. Property Maintenance
  2. Construction Company

Written by the company

Property Rescue Services is a premium building maintenance company based in Central London offering complete maintenance solutions and high quality refurbishments. Our talented team of property service professionals focus on quality of work, customer service and reliability.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

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Rated 4 out of 5 stars

Floor and bathroom review

We change the floor of our living room and kitchen, and re-do our bathroom. Gary and Patrick put a team together of very skilled workers and listen to our requests. We were very happy with the result.

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

This company has excellent customer care

This company has excellent customer care and the quality of the work is outstanding. Attention to detail, efficient, a can do attitude and genuinely care about you being happy with the work. Would completely recommend. Alex was extremely helpful and went the extra mile.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Door/s & other carpentry repairs

I booked some carpentry repairs with Property Rescue Services and they were great from start to finish! super helpful during the booking of the appointment and the handyman who came to do the repairs was absolutely fantastic super polite and mindful of getting the job done as quick as possible but correctly.
I would definitely recommend them and will use them again in the future!

February 16, 2023
Unprompted review
Rated 3 out of 5 stars

Ok, but could be better

The general start of the work was good, but a couple of issues came out and could have been handled much better. I am still waiting for an outstanding safety certificate, for example.

January 16, 2023
Unprompted review
Rated 4 out of 5 stars

Prompt

Prompt, friendly and efficient service. Unfortunately, the leak was not resolved on the first visit, so they returned quickly this month to deal with it again. We will only know once we get heavy rain again whether they succeeded. Not the cheapest, but they have been very responsive and reliable so far.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

This is a very professional company with heads who are approachable, friendly and honest. Their quotes are accurate and affordable and their work is fast, effective and efficient. They always aim to resolve any issues and I felt supported and I appreciated their good customer service. I highly recommend this company for all your maintenance issues!

January 20, 2023
Unprompted review
Rated 1 out of 5 stars

Didn't receive any kind of service

A gentleman turned up (we thought to do the work) and proceeded to tell us he was only there to give us a quote.... more than a week later and we have still heard nothing and had no communication whatsoever. Complete and utter waste of our time and have employed another maintenance company to do the work.

December 2, 2022
Unprompted review
Property Rescue Services logo

Reply from Property Rescue Services

We apologise for any confusion that may have lead us to send someone to quote for your work rather than an engineer to fix your issue. We aim to return quotations within 7 days of our survey unless the matter is of an urgent nature which will then receive priority. However, in times of high demand or staff absence this may extend which is this the case in your instance. We apologise for any inconvenience this may have caused and in the future will advise clients if there likely to be a wait for quotations to be returned.

Kind regards

Jerry Fiore
Director

Rated 5 out of 5 stars

Excellent service

Excellent work from Maurilio on our boiler and radiators. Have used Property Rescue twice now and always a fast and professional service with top results. Thank you

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

We will be using this service again!

PRS have been flawless from start to finish. Booking was simple and scheduled for the next day. Our handyman Maurilio was brilliant - prompt, knowledgeable and very friendly. We will be using this service again!

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great job!

Alex did a great job, he was punctual, polite and tidy. He did a great job and the ceiling is good as new. I would certainly recommend your company and use you again when needed.

November 16, 2022
Unprompted review
Rated 5 out of 5 stars

good communication and work

good communication and work; the workman took time to explain and kindly unblocked a drain which was not really a part of the job.

November 15, 2022
Unprompted review

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