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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their sturdiness and beautiful craftsmanship. Many people appreciate the wide range of innovative products that enhance their cake creations, making them look professional and elegant. The delivery service is frequently highlighted for its speed and efficiency, with items arriving promptly and well-packaged. However, some customers experienced issues with delivery times, even when paying for expedited shipping, with orders arriving later than expected. A few other people also felt that certain products, like a specific cake stand, appeared cheaply made and did not meet their quality expectations.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its high quality, durability,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Delivery service

Reviewers express satisfaction with the delivery service. Customers consistently praise the fast and... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have a few Prop Options items now and they're all brilliant. Floating tier separators, metal stands, fillable acrylic tiers, floral crowns, embossing rolling pins. All amazing quality from a company... See more

Rated 5 out of 5 stars

I've bought numerous stands from prop options, right from their very 1st stand! All have been fantastic quality and still used regularly! Recently purchased the stiletto stand and although it may look... See more

Rated 5 out of 5 stars

Whoa Prop options I am sold....I ordered a few items off your website and i was pleasantly surprised. Quality check, quick delivery check. I particularly love your cake separators i got the reeded, co... See more

Rated 5 out of 5 stars

Order received very promptly, 2 acrylic spacers to use with the flower crown I already have for my Daughter’s Wedding cake later in the year. Purchased in outlet sale, I can’t see any imperfections... See more


Company details

  1. Baking Supply Store

Written by the company

Established and run by Brad and Emily, Prop Options is a UK brand which design and manufacture leading, luxury cakes stands, serving boards, cake separators, and event props - the options really are endless! . We work hard to provide you with unique stands to aid the latest cake trends, only using industry approved materials whilst delivering quality products and an exceptional experience. We adore to see our creations, having been lovingly hand made, in action ! We're always excited to learn about you and your vision in order to make something beautiful together and are always happy to chat, so please drop us an email or pick up the phone, you will always speak with us directly.We really hope you like what we do as much as we enjoy making it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

270 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

The best!

Prop Options create just the best stands and accessories for cake makers. I’m running out of space to store all the stands and spacers I have. Everything is made with precision and detail making them easy to use and look fantastic. I wouldn’t buy from anywhere else!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality products

Such a great company with so many elements to be able to elevate cakes
I got a Gold stand and a selection of the white Reeded separators
They look fantastic and good quality, looking forward to buying more and seeing what’s to come

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

My order was perfect it arrived quickly and the product works so well. I ordered this stencil and the quality and design of the stencil imprinted onto the cake was to die for and the customer was so happy with the overall look of the cake thanks to the stencil!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Items

I've used Prop Options several times now, buying cake stands and separators. The quality is always fantastic, items are well made and sturdy as well as being finished to a high standard. Their items elevate the look of any cake and I know I can trust them to hold up to the weight of cakes and frequent use.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve ordered a number of stands and…

I’ve ordered a number of stands and accessories, all exactly as described and perfect for tiered wedding cakes. Delivery is quick and the after-sales service is excellent. They also keep you updated throughout the order process.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

A premium product!

I have been using Prop Options stands and separators for 3 years now. They take even the simplest wedding cake to the next level. They are well constructed and made of quality material. I peruse their website often.
Thank you for such a great product!

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

I loved the rolling pins

I loved the rolling pins, I used them for the fondant to decorate my cakes and the pattern came out gorgeous!
The process was easy and the website was very friendly user.
I’ll definitely be buying more in the future.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional products!

I’ve now got a substantial collection of cake stands and accessories from Prop Options, I love them all and seem to have developed an addiction to their products, not great for the bank balance, but they’re exceptional quality and I don’t trust any other brand to display my cakes on. They’re definitely worth the investment!
We had a few hiccups with one order, but they were invested in correcting the mistake and ensuring they offered the best customer service subsequently.
Highly recommend!

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent …

As always excellent speedy service from Prop Options. All my goods come very well packaged, and I’m excited to use the new items I have ordered!

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Fast delivery, excellent packaging and above all I love the textured rolling pin result. Another beautiful product from you.

August 14, 2025
Unprompted review

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