PropShopTrader Reviews 526

Great customer support
Santiago was very helpful, helpingme solve successfully my account issues

Big thanks Santiago

Bought a bundle of 10 500k S2F Gladiator accounts back in October. In January they decided to stop paying out, citing some nonexistent regulations; as if they're special among numerous other props that never have had such nonsensical "compliance" issues. For over a week tried politely to get any sensible explanation - not a single straight answer, just copy-pasted regurgitations from their website, until they finally stopped responding. Don't get fooled by their signed "contract" - it is worth no more than a piece of toilet paper. And their business is registered in Estonia - very convenient to avoid any US-based legal action. After all, had to dispute the charge with Amex that so far were much more helpful. If this ain't scam, tell me what is...

Well they initially came in with bigger drawdown, more like a live account. Now I have been trading for a very long time. So the plan was while I am waiting for my live money trades to get to their end point I would place these here. I have a total of 10 accounts between 2 users. Doing fine then Come the townhall Jan 5th game over. They are not scammers, but definitely full of shit. Look each milestone day is 10% of drawdown and with the MAE rule ur days are actually 20% of DD. That is silly. this change allows them a few things. Big push right before conversion, slimy. Two, it stops payouts for at least 2.5 months. Sean, Ashley (married duo) this one will fail unless you change the rules, let's wager. They confuse SEC and CFTC rules. It started with a good intent, but it failed. The positive reviews were begged for on one of the "meetings". The only people that love the changes are the dreamers and those very new to PST. Those are the ones that buy the dream from those selling the dream. No professional/long term trader makes 20% a day 40 days in a row, No-one does! Just look at thise posting positive reviews, those "traders" are the same ones that can not trade or are very new. I await many positive reviews, lol. Here is an idea, instead of paying bonuses deposit that money plus 25% into live money accounts, that might work and leave the mae rule out. Many of my most profitable days live my MAE is in the range, And I have never added any money into my live accounts in over a decade.

Caution Scammers!
Changed their rules and now they no longer pay sim founded accounts! Even accounts purchased before the changes.

It will literally take months to ever get a payout.
Do yourself a favour and try a legit propfirm!

They built this platform from the start with the goal of generating revenue, not actually paying it out. The warning signs have been there for a long time. A quick look into the owners’ backgrounds makes it clear they’ve been acting dishonestly.

quick and well thought out reply.. much appreciated..

They ran massive holiday discounts, for all accounts including straight to funded, as soon as the sale was over and the new year started they announced the new system and removal of payouts. They have a track record of quietly changing the rules. Just like relationships, once a cheater always a cheater. I abandoned my accounts with them. DO NOT DO BUSINESS WITH THEM, Plenty of better prop firms out there.

Retroactive rule changes and even a payout ban for those working with SIM accounts. Contracts signed at the time of payment are completely overturned. Such unfair behavior is causing people to lose confidence in new prop firms attempting to enter the market. Avoid them at all costs!

Support has been 5 star, only 4 star review because the new changes and I was just getting use to the other rules. I am up for the challenges in the next few weeks. Shout out to Brandon, who took care of me this time in record time.

I have nothing but great experience with Propshop. Sure there were a few rule changes but it's not the end of the world. As a female trader, I struggled initially with trading and burned many accounts. In the end, I was able to overcome my own psychology and had a streak of successful days. When it came to payout time, Propshop asked me to do a video explaining trades. I spent a few minutes to record the video and I got paid a few days later. Mostly important, I learned so much about future trading. It's not possible with my own fund. Thank you Propshop from the bottom of my heart.

Santiago was very helpful. We found a bug and they fixed it very fast. Than you.

I have been following PropShopTrader for over a year and had an account with them since the beginning. Very satisfied. Customer service has been great. Customer service at TickBlaze especially Ben has been outstanding! Really excited about adding stocks. Jim

A great environment to learn in with a great platform. It is easy to find the correct position sizing to limit risk.
The new business model for their company and for the trader is great.

This prop firm isn't for someone trying to get to payout soon. It's grinding for a quarter and rewarding your discipline with real scaling. They are pretty much disclosing everything so there's no ambiguity regarding getting to quick payouts. Attended several of their webinars and traded with them too.

Presentation was informative and detailed.

Brandon answered all questions efficiently ad got me what I needed with no down time.

I bought a Gladiator account and thought that I was supposed to get a bonus code for the Marketplace. The code was not included with the account, so I emailed suoort and Santiago at support was able to send me the bonus. He had to go through several steps to get approval for the bonus, but in the end, was successful.

Too many rule changes. Accounts that get deactivated. It seems like Sean makes significant changes each week that are not in the traders interests.

Definitely not a company to go with at this point.

I have needed customer support a few times for tech issues and they have always responded within 24 hours and helped me every time!

I’ve been in the prop trading space for a while now, and Prop Shop Trader stands out as one of the most trustworthy and ethical firms I’ve encountered. In an industry where rules can often feel vague or designed to make you fail, Prop Shop Trader is a breath of fresh air.

Their communication is top-tier—specifically, the support team (shoutout to Steven and Santiago!) is incredibly responsive and actually takes the time to help you navigate technical issues or compliance questions. What impresses me most is their commitment to transparency; they offer a clear pathway to consistency and have proven to be reliable with payouts, which is the ultimate test of a firm's integrity.

If you are a serious trader looking for a firm that treats you like a partner rather than just another fee-payer, I highly recommend them. They are professional, fair, and genuinely seem to have the traders' best interests at heart.