ProQuip Golf Reviews 289

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting their effectiveness in various weather conditions and overall value. The delivery service is frequently described as swift and efficient, with many appreciating the promptness and careful packaging. People also commend the service for being responsive and helpful. However, some customers experienced issues with order communication and delivery logistics, noting a lack of dispatch notices or difficulties with courier services regarding delivery times. A few people also mentioned that sizing could be generous, and there were occasional concerns about product details like zipper functionality or color accuracy.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the excellent quality of... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the promptness of the... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy, with quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I waited until I used the top in wet conditions and I’m very impressed. Zero dampness or wet inside the jacket or pockets. Plenty of room to manoeuvre and Velcro waist tighteners if needed. Would hi... See more

Company replied

Rated 5 out of 5 stars

When I initially contacted ProQuip I spoke to Ann and Nikita who were very helpful in checking my order. Jackets, jumpers and windproof top are excellent quality. We wore the jackets at the Scottish... See more

Rated 5 out of 5 stars

Quick response to my query regarding shipping/tracking status. Got to use the product (rain jacket and pants) one day after receiving in a down pour. Kept me warm and dry!

Rated 5 out of 5 stars

Delivered on time after helpful phone call advising colour selected not available and options provided. Wearing experience so far good. Size accurate. Overall a good but alongside good service.... See more

Company replied


Company details

  1. Clothing Supplier

Written by the company

ProQuip is a Scottish golf clothing company, founded in 1981, in North Berwick. The world's leading innovator of lightweight golf weatherwear, ProQuip clothing is designed to withstand the elements, providing protection and comfort to golfers anywhere, in any weather. ProQuip has supplied clothing to 20 Ryder Cup Teams, European and American, since 1983.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 57% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought aqualite trousers which are nice…

Bought aqualite trousers which are nice fitting and very waterproof....great value and order processed accurately and delivered quickly.

April 2, 2026
ProQuip Golf logo

Reply from ProQuip Golf

Thank you for your purchase. Happy everything was to your liking

Rated 5 out of 5 stars

Easy to find the clothing I wanted

Easy to find the clothing I wanted, my mistake I ordered the wrong size.return easy. Ordered correctly and received order. Thanks for the experience

March 18, 2026
ProQuip Golf logo

Reply from ProQuip Golf

Thank you for your order, I'm glad you had a positive experience

Rated 2 out of 5 stars

Whole process took far too long !

Whole process took far too long !
Ordered a sweater ,it was lovely but far too big ,so sizes are on the generous side.
Had to return ,no response of return ,I had to contact only to be advised that returns are only actioned once a week on a Thursday.
Just think in days of e commerce this is poor .

March 14, 2026
ProQuip Golf logo

Reply from ProQuip Golf

Thank you for your order, I will pass this on to our returns team

Rated 2 out of 5 stars

My order was at my local UPS depot

My order was at my local UPS depot, but ended up in Scotland. Thanks to Nikita it’s been sorted.

March 12, 2026
ProQuip Golf logo

Reply from ProQuip Golf

Thank you for your order. Happy Nikita was able to sort this for you. Apologies on the delivery error.

Rated 3 out of 5 stars

Two out of three deliveries missed…

Two out of three deliveries missed because the courier company does not advise a delivery time. Every other company gives a day and then even an hourly slot and offers choices if you’re out. ProQuip are great but delivery arrangements poor.

March 3, 2026
ProQuip Golf logo

Reply from ProQuip Golf

Thank you for your order. I have passed this over to our courier for informtaion

Rated 5 out of 5 stars

Excellent quality jacket

Excellent quality jacket, delivered quickly but would have appreciated receiving a dispatch notice.

February 18, 2026
ProQuip Golf logo

Reply from ProQuip Golf

Thank you for the order and positive review, I am glad you are happy with the jacket. UPS should have sent a despatch note and with delivery information to the email address you provided. Please check your 'Junk Mail' as you may find it has gone there.

Rated 5 out of 5 stars

Finding 1/2 sleeve garments for ladies…

Finding 1/2 sleeve garments for ladies impossible until I explored the ProQuip web page !
Well made and well priced .

Thank you ProQuip , I shall certainly use them again.

February 8, 2026
ProQuip Golf logo

Reply from ProQuip Golf

You're very welcome, Kim.

Rated 5 out of 5 stars

Excellent product

Excellent product, and kept me completely dry in a couple of downpours! Also good prompt service.

January 20, 2026
ProQuip Golf logo

Reply from ProQuip Golf

Thanks Kay, hopefully you won't need it too often!

Rated 5 out of 5 stars

Great overall experience

Easy to order, quick and efficient delivery. Good quality clothing and great value in sale

January 26, 2026
ProQuip Golf logo

Reply from ProQuip Golf

Thanks Bryan, we appreciate you taking the time to write a review.

Rated 1 out of 5 stars

2 weeks on and no items or correspondence from company

I purchased my order 29/11 and it’s now 9/12 and I still have not received my order. I emailed the company 7/12 and o have still not had an email back to inform me of my order.

November 25, 2025
ProQuip Golf logo

Reply from ProQuip Golf

Hi Laura, your order was received via a third party, shipped via UPS on 1/12/25 and has been at a local depot awaiting collection since then. I will send you an email with further details.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look