We do work with Proseptic through out the year, Louise is always at the end of the phone, happy, helpful and a delight to speak to, even if it is occasionally last minute.com A credit to the indu... See more
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Had a faulty sewage tank pump, called Proseptic, from moment I spoke to Louise in the office to Richard their engineer attending, I knew I was being looked after by a professional, friendly and hones... See more
From start to finish our experience with Proseptic was excellent. We are very grateful to Tom and his whole team. Our new system Marsh 6 Septic Tank was fitted by Stuart and James, who were rea... See more
The whole team at prosthetic were absolutely amazing. Tom came onto the site explaining everything in full detail to put my mind at rest to have replacement Cespit which at the time is very stressful... See more
Company details
Written by the company
Need help with Septic Tank Replacement, Septic Tank Inspections, Sewage Treatment Plant Installation, Septic Tank Surveys or Soakaways?
Contact info
Unit 2, Hawkes Farm, Dores Lane, SO51 0QJ, Braishfield, United Kingdom
- 0800 5053230
- Sales@prospetic.co.uk
- proseptic.co.uk
Nick and Darren did a great job
The quote was proportionate for the size of the installation and the work was carried out to a high standard.
Nick and Darren went all out (working weekends) to overcome difficulties and meet the tight deadline.
Tom, thank you and well done to your team!
A well managed experience
The whole job, from pre-quote tests to execution of the work, was managed professionally.
Very professional and knowledgeable
Very professional and knowledgeable. Kept us informed with every step they made. Managed all aspects of installing our new waste water treatment plant. Nick and Darren took great care of our property and reinstating garden and fence etc. We would highly recommend Proseptic.
Proseptic overcame difficult weather…
Proseptic overcame difficult weather conditions and hidden obstacles in the form of unexpected buried service pipework and cables, completing the work with a minimum of delays, and leaving the site in good condition.
Excellent service
Tom and the team were fantastic. They were really knowledgeable and helpful throughout the process and really happy with the install.
ProSeptic - were Excellent
Tom and his team were excellent from start to finish. They get us updated with progress and worked with us all aspects of the Drainage Field install.
Excellent service
The whole process was excellent. The initial site inspection by Tom was informative and personable. The communication before the work started and during the 3 days the team was with us was excellent - could not be faulted. Luke and Ross went out of their way to keep us informed of the progress of the job. They left the site tidy and clean.
Amazing team
Amazing team, really worked hard under challenging circumstances and kept me informed throughout. Impressive clean up job at the end as well.
Very good service and nice team of people
The team were friendly and professional. The work was organised and completed within the time frame we needed. It was helpful to have the planning permission organised by Proseptic too. They guided us through from the original compliance search of our septic tank to the connection to the mains drainage.
Prompt Response
Proseptic acted very quickly related to problem we had, & it seems to be OK. Thank you for the prompt response
David
Fantastic team
Fantastic team, professional, friendly and efficient. Couldn't recommend them more!
Connection to main drainage…
The company dealt with a connection to the main drainage and decommissioning of a septic tank with professionalism. Not only were the team on site friendly, on time and tidy but Sarah in the office surmounted many difficulties for me. Great company and highly recommended.
I found them polite but expensive
I found them polite but expensive. It cost nearly £1000 to get to the quote for a new STP and drainage. Even then the quote was £8k higher than the next one we obtained (and which was free). Admin charge for dealing with the EA similarly higher than competitors. Everyone was very polite, efficient and no doubt any work would have been done the same way.
New drainage connection
Installation of a new drainage connection which involved digging up external paving and an internal floor. Work was completed on time and all areas made good. Team were professional and friendly, arrived on time and kept mess and disruption to a minimum.
Drainage Field Installation
Tom came to conduct an initial site visit, then a percolation test, and review of our existing system.
The recommendation was that the tank was fine, but needed a larger drainage field. The quote was transparent and clearly detailed what they would be doing.
Ben, the Site Manager was very polite and throughout the installation, Ben and his colleagues were very considerate and respectful of our lawn and that it was our home.
I would highly recommend Proseptic.
Such and amazing team
Such and amazing team! Worked in crazy cold, snow and ice but got the job done. I would highly recommend.
Great service
Great service. Reminders when service is due. Responsive and effective. Not at all inclined to look elsewhere.
Excellent service from the Proseptic…
Excellent service from the Proseptic team. From start to finish no problem was too difficult especially considering the weather conditions. Thanks to Ben F and the team for the installation of both treatment plants and returning both the gardens back to normal.
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