Quick response time! Very good price! The shredding service person called on the date and offered to come a little early if it was convenient, and it was. He came, collected our 2-bin allotment and r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The ProShred representative was very professional, efficient and courteous. He explained the service very well. I was able to witness the shredding of all documents. It was a quick service. He came wi... See more
Very poor communication within the office regarding the time of the truck arriving. When trying to reach the office, three times on hold, "portal number 2". Requested a call back, never got. Finally... See more
simple procedures to attain the service.
Company details
About PROSHRED® Security - Syracuse
Written by the company
Contact info
6067 Corporate Dr, 13057, East Syracuse, New York, United States
- 1 315-333-2727
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick, Courteous and Professional
Quick response time! Very good price! The shredding service person called on the date and offered to come a little early if it was convenient, and it was. He came, collected our 2-bin allotment and returned our empty boxes. He was friendly, courteous and professional! And we received our Certificate of Destruction in short order. Thank you ProShred!
Very poor communication within the…
Very poor communication within the office regarding the time of the truck arriving. When trying to reach the office, three times on hold, "portal number 2". Requested a call back, never got. Finally reached someone at 3:48 and could not get an answer, said would call back. No call back. Truck came at 8:00 am.
Driver was great, felt bad about complaining to him. Certainly was not his fault.
Confusion/disappointment
Based on past experience with pick up of materials, both paper & dental xrays at the same time, I was under the impression that the pick up of both would be the same this time. However, the pick-up people were hesitant & informed me that a different pick up arrangement & fee is required for xrays. Assumed but disappointed, not the same as last time.
The ProShred representative was very…
The ProShred representative was very professional, efficient and courteous. He explained the service very well. I was able to witness the shredding of all documents. It was a quick service. He came within the time slot assigned. It was easy to set the appointment up.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







