BIGEST SCUMS FIXING GAMES IVE SEEN IN MANY YEARS Omg...don’t know where to start so I’ll try say it short... GAMES CAN GIVE YOU NOTHING IN 20-30 spins and suddenly when you have to win its com... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All good when you’re depositing! Different story when you try to withdraw you can’t! Also can’t get in touch via live chat and no telephone number only option is email but never get replies! Withdr... See more
This site has a multitude of games from various developers so there is something for everyone. However, the RTP (return to player) is beyond minimal. I would only play here if you want to gamble wit... See more
Company replied
After playing at prospecthallcasino.com for a number of years and always receiving 5 star customer support ..this week they have been abysmal! having issues with the bonuses for 2 weeks now...still... See more
Company details
Information provided by various external sources
Prospect Hall is a new online and mobile casino company, based in the UK. We always value our players feedback, so please tell us about your experience at Prospect Hall. For any urgent queries please contact us at support@betable.com
Contact info
United Kingdom
- support@betable.com
- prospecthallcasino.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good games I've recently come back to…
Good games I've recently come back to play and make my first withdrawal of 2300 through paypal so will see how much hassle its gonna be getting my money I'll update

Reply from Prospecthallcasino.com
Really modern looking site with some of…
Really modern looking site with some of the newest slots around. Great weekly promotions too. Quite generous

Reply from Prospecthallcasino.com
Fraudulent company stay clear!
Please stay well clear of this company. I debited onto the site, decided after reading reviews I didn't want to play on the site so I didn't and 5 mins after depositing tried to withdraw. Shock it wouldn't let me do this. (even the fact I had not gambled anything). So they then ask me for ID. I sent 2 forms of ID including drivers license, bank statement and which both match my details and address. Not only was that not enough they ask me to screenshot my PayPal account. Again even though very suspicious at this point did so as I wanted my money back. The best part is it's still apprenelty not enough, I am a member of over 10 different sites and I have never had such poor customer service and fraudulent behaviour. I am going to give them one more day before I take this further. I repeat do not use this site. Also this is the first review I have ever done to make sure people don't get money taken from them. I don't believe any of the previous replies that they are a regulated company in the UK, as they also asked me to send a picture of both sides of my bank card what I am certainly not doing! Stay well clear!!!

Reply from Prospecthallcasino.com
I have been playing with Prospect Hall…
I have been playing with Prospect Hall for a few years now. In that time I have had to contact customer services once and found them to be very helpful and actually keen to resolve my issue.
I love Prospect Hall because they have a wide variety of games so whatever your mood or budget there is a game to enjoy.
Of course I can't always win but I am extremely pleased that when I do the payout is instant, I use PayPal and am not a VIP player. I do not know this of any other online casino and for me this makes a huge difference. It actually makes withdrawing your winnings more appealing as it has an immediate impact, rather than the three day wait of many other online casinos.
Keep up the good work!

Reply from Prospecthallcasino.com
A trustworthy and exciting place to play
Finding a trustworthy online casino with great customer service isn't the easiest in an industry that is littered with rogue operations and their fly-by-night operators. PROSPECT HALL CASINO has broken the mould.
An incredibly helpful customer service team, lightning fast payouts and clear wagering requirements on bonuses is the trifecta of what an online casino should offer and Prospect Hall ticks all three boxes.
As a fully UKGC licensed casino It's wonderful knowing that my money is safe and I'm free to enjoy the games without the stress of wondering if I'll ever be paid if I'm lucky enough to win. Withdrawals are processed in record time, which is a refreshing change as so many other casinos have a lengthy 'pending period' where they want to hold on to your money for as long as they can.
Their extensive range of games from a variety of providers, along with regular slot tournaments and promotions makes for an exciting experience. As a loyal player, I am regularly rewarded with ad-hoc bonuses as a 'thank you' for my continued custom.

Reply from Prospecthallcasino.com
Never had a site want 3 forms of I.D to…
Never had a site want 3 forms of I.D to proccess a withdrawal. Happy enough to take my money. Complete scam.

Reply from Prospecthallcasino.com
Not recommended, low RTP.
Do not waste your money here.
I played over 500£ after oppening, stakes around
50p to 2£ per spin, biggest win I had was around 40£.
Bonus spins in games almost doesn't happen,
for a test I left one game on auto spin for around 3 hours,
and believe it or not, not a single time free spins was won.
Variety of games is not so good as well,
self-excluded and not wasting any more time there.

Reply from Prospecthallcasino.com
Can’t fault this casino at all when you…
Can’t fault this casino at all when you withdraw money is in your account the next day !!! Five stars to this awesome casino :)

Reply from Prospecthallcasino.com
Quite simply the best Casino out there
Quite simply the best Casino out there. Good selection of games, no nonsense payouts and very helpful customer services.

Reply from Prospecthallcasino.com
I am absolutely disgusted
I am absolutely disgusted, I had a withdrawal balance of £83, after clicking off it my balance went to £17. I was told I had made a £40 spin twice, this was a total lie. I would never put that amount on a spin. I had no joy in trying to get my money back at all. WARNING STAY AWAY TOTAL SCAM
Payouts
I made withdrawel 7 days ago now. Usually when make withdrawel in the next day. Got email stating it was sent.
By Monday still not in so tried to get online chat(to wich everyday this week unable to do so) to be advised they where having issue it may be in my account up to 6 day after withdrawel but if is was not could not estimate There having problems wich is out with there control. This money still not in account and still blaming same issue and now turning round to say other casino have same issue this is very alarming I made withdrawel from 3 different casino on Monday and recived payout on the tue. In very concerned and asked for manager to call me and adv could not will be taking this up with gambling commision
great casino
very good variety of games to play and daily dig is a great game to.
great site
have had some good games played on this site all that is needed I think are more bonus offers but all in all a great site to play on.
Brilliant fun site
Best slot website around love it all since I joined
excellent payout turn aound
great site when you win your funds are in the bank the next day
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






