Prospi Reviews 

68
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers had a great experience with this company. Many customers find the platform effective for generating leads and improving cold email campaigns, often noting significant increases in replies and leads compared to other tools. Reviewers appreciate the user-friendly interface, ease of use, and the comprehensive nature of the tool, which centralizes various tasks and saves time. The support team is frequently praised for being helpful, responsive, and actively assisting with campaign setup and troubleshooting. However, some people were dissatisfied with the service, reporting that the company did not deliver on promised results or provide adequate support after the initial sale. These customers mentioned issues with emails not being sent, campaigns not launching on time, and a lack of communication or ghosting from the team.

What people talk about most

User experience

Users describe positive interactions with user experience, finding the platform straightforward, easy to... See more

Marketing

Customers consistently note ambiguous experiences with marketing, with some reviewers praising the... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers highly impressed by the support team's... See more

Staff

Reviewers highlight ambiguous aspects of staff, with many praising the support team for being helpful,... See more

Service

People report ambiguous experiences with service, with some customers finding that everything has been... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Using prospi has been effective in getting leads for our cold email campaign unlike the other tool we used, we've gained more replies and leads from this tool.

Rated 5 out of 5 stars

I was skeptical because I read some negative reviews here but after working with Prospi team for 3 months I understand why. They set up your first campaign, but YOU have to maintain future campai... See more

Rated 5 out of 5 stars

I’ve never been a fan of cold email marketing and could never get it to work properly. Prospi finally cracked the code for me — and actually delivered on what they promised. They’ve become a cor... See more

Rated 5 out of 5 stars

Honestly, one of the best software apps currently on the market, I'm surprised that I haven't heard about this app previously. First month, I have landed 45 appointments and closed 5 new clients (M... See more


Company details

  1. Software Company

Written by the company

Prospi automates lead scraping, email finding, AI-powered personalization, email sending, and inbox management - so you can focus on closing deals, not learning 10 different tools.


Contact info

4.0

Great

TrustScore 4 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(68)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

I'd tried cold email before with zero…

I'd tried cold email before with zero success. Thought it just didn't work for my business. But prospi changed that completely. Super easy to use, and their cold email guy really took the time to help me set things up right. Now I'm actually getting results. Wish I'd found them sooner.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

My company went with the 3-month…

My company went with the 3-month package, and they actually beat the meeting guarantee by a lot. Frankly, I didn't expect it, but this kept delivering qualified appointments for the software agency. Also, communicating with them always very easy. I definitely recommend it!

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

3 new retainer clients

Prospi has been amazing for us. Their cold email expert walked us through everything from A to Z and thanks to that support we closed 3 new retainer clients for our mobile app agency in the first month.

February 15, 2025
Rated 5 out of 5 stars

Honestly

Honestly, one of the best software apps currently on the market, I'm surprised that I haven't heard about this app previously.

First month, I have landed 45 appointments and closed 5 new clients (My sales is not that good)

September 17, 2025

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