Prostack Reviews 

Prostack were a critical hosting partner in giving us the scalability and resilience needed to scale our business from £0 to £200m. Their expertise and lightning-fast responses were essential in delivering our Digital Transformation initiatives. Would highly recommend.

I've worked with Prostack for over 5 years now and they have consistently provided highly reliable and well optimised servers coupled with, in my 20+ years of web development experience, unrivalled technical support. For truly professional, enterprise grade hosting and support, look no further than Prostack.

The Prostack Team are great - they are always extremely helpful and resolve our queries promptly. 5/5 would recommend!

Support is always fast, friendly and helpful. Never been made to feel an idiot, even if perhaps that was part of the problem. Glad to have found Prostack

I always find Prostack quick and responsive when I raise a support ticket. They always seem to be able to sort any problems out, and this makes all the difference to me. I would definitely recommend them to others.

Our experience working with Prostack over many years has been very positive. We found their hosting service to be both personal and professional. Our website was old and more difficult due to its size and age but their support was always on hand and their response was fast. I would have no hesitation in recommending them.

Prostack are an essential part of our business and from the beginning Martin and the team have offered us both faultless hosting and faultless customer service. I would highly recommend Prostack if you want rock solid hosting with a professional, knowledgeable & friendly team who always seem to go the extra mile.

Amazingly prompt response to queries. Courteous and knowledgeable staff. Very happy so far.

We made the decision to switch to Prostack this year due to headaches with our previous hosts. It has been a breathe of fresh air to work with a company that just want to help when a problem arises.

We originally setup with one server and noticed the improvement in performance straight away! Then any issues we have or questions are responded to with in minutes, yes minutes!

This then changed to moving over 200 sites to another 2 new servers which was a huge move for us. These were moved manually by the team one by one a huge and not very nice task at all. This was done within days and when updating the DNS everything moved over without issue which just shows how well all the staff focused on the requirements at hand.

A huge thanks to Martin for his suggestions and help setting up the right options for us. Also another massive thanks to Wilson, Denny, Yanis, Nicole and on the later enquiries to Sonia (I really hope I have not missed anyone!). Every person I have dealt with in the team all have the same attitude, professionalism and turn around and are just a pleasure to work with.

We look forward to building many more servers moving into 2022 with you guys.

Really helpful support. Always quick to answer any questions we have and help to resolve any issues.

I needed to migrate all my websites from GoDaddy and within less than two hours of first contact, the team at ProStack could not have been more helpful and professional.
I can honestly say that it's been many years since I've come across customer service at this level of professionalism and swiftness, and to top it all, the websites were migrated entirely pain-free and now load in a flash.
Thanks go to Martin, Sonia and the team for such a superb job well done.

Prostack customer support is second to none - can't recommend them highly enough - fast, efficient & very approachable.

Look no further if you're searching for a hosting provider - you will not be disappointed.

Prostack offer the best hosting service I have ever used. I've been working with hosting providers since 2004 and their response time, commitment to answering queries and value for money are consistently the best.

Fast and efficient service, always available to help with any issues. The server is reliable and we have encountered no downtime due to any server side issues in the many years we've been hosting our websites with Prostack. Recommend using this company for any hosting needs.

We have used pro-stack for years and they have always been reliable. Unfortunately due to a new website we have made the decision to leave ProStack for 80% of our hosting. This is not for any other reason than the new website designer will be hosting the site as part of the development.

Even after we advised ProStack we would be leaving, they have been nothing but helpful with the transition going above and beyond to assist. We will still be using them for our e-commerce hosting and would recommend their service to all.

Fantastic service, thank you!

We've always taken pride in the fact that we host client websites on high-specification servers, giving them accompanying support accordingly. This not only results in a painless experience for them but also for us.

Our last hosting company's support dived off a cliff in a really short period of time after they were bought by a Plc, after having been so good previously. All the best staff left. A server migration was abandoned at 2 am as the migration engineer had no internal backup, and their 3rd line support was totally out of their depth. It turned out that of the servers multiple core processors, they'd only enabled one processor! This failing support structure culminated in us stumbling on and making the decision to move to Prostack - and WHAT a good move!

With flashbacks of the down-tooled migration in our mind from the last company, we went ahead anyway, reassured.

The migration was done so efficiently there were practically no issues at all (compared to the old company, where our migration ticket was still open and issues coming up WEEKS after, with their 3rd line still getting stumped), through to wrapping up the usual small gremlins within minutes of reporting an issue.

Not only did we get a server upgrade in the process of moving to Prostack, but the staff also helped us get all of our clients onto Cloudflare for an added layer of security, providing help and support along the way, saving hours of work.

We work and build large systems, some of which have been rolled out to global PLC's. Being supported behind the scenes is extremely important. of course, there's always configuration and snags along the way in this industry, but the important thing for us is how these are issued handled, along with honesty and integrity. Without support behind us, it's impossible to deliver it to clients.

We would thoroughly recommend Prostack, who continue to bend over backwards to give us the best support I think we've had in a long time.

We have worked with Prostack for some time now and have been so pleased with the service. A breath of fresh air compared to previous hosting providers, Martin and the team at Prostack are SUPER responsive and experienced. We have had no issues with down time and the switch to Prostack at the beginning of our relationship was seamless (no mean feat). There is always someone to deal with your query quickly and professionally. It is honestly a pleasure working with them and, most importantly, they have removed so many of the stresses that our previous hosting providers created. In short, they saved us money, give us a better service and therfore save us time, and made the site faster. We couldn't ask for more and would highly recommend.

Prostack rescued our kittens, excitedly made us the finest pizza and furnished us with some delicious beer to go with it.

Okay, that may be a slight fabrication but it was by far the smoothest server migration we've had so far, they made certain that all our settings were copied across correctly, no SSL import issues, no missing modules, no email dropouts or missing orders. Everything just worked!

We had a checklist supplied to us to go through to ensure everything was prepared correctly prior to the server move and guidance for after the move had been finished, fantastic stuff.

Support were available there for us throughout our midnight switch over via live chat, email and yes, even on the phone which can be invaluable sometimes.

We're rather happy with the new server set-up and even gained a bit of a quicker load time in general compared our previous hosting provider.

I can't recommend Prostack highly enough! They have provided excellent, friendly service and support that both I and my clients really appreciate.
I design and manage several different WordPress websites and was experiencing horrendous downtime with my previous hosting company.
A friend recommended Prostack to me and they handled the transfer of all my domains and websites quickly and professionally.
Their customer support is fab - they come back to me quickly and resolve any issues that either I or my clients are having.
They don't overload their servers so their uptime is great.
I have great confidence in their service and support which allows me to focus on my business rather than worry about what's going on in the background.
If you're looking for hosting you can trust then Prostack is an excellent choice.

Fantastic customer service all the time! I have used these guys for over 5 years and they have never let me down and are always there when you need them - I would highly recommend Prostack for your business.