Whilst my order took a month to be delivered they did eventually get in touch to explain . Product delivered exactly as ordered. Legit business perhaps just with a few teething issues.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Its not really that big of a deal! I paid my money to you in return for a product, you sent me my product, as expected. Happy to get my goods, but its what was supposed to happen. 4 or 5 star reviews... See more
I've been trying Hydrowhey for a while and I was pretty impressed. The taste was awesome,i have tried both vanilla and chocolate and it wasn't gritty like some other protein powders I've had in the pa... See more
This is the second time I've purchased Optimum hydro whey protein. Thank you for your consistent promptness. It's very expensive in comparison to other proteins, but it's the best protein I've ever ha... See more
Company details
Written by the company
We are Australian owned and operated Fitness Supplements based in Melbourne, with a Melbourne warehouse offering price competitive Fitness Supplements. ProSupplements was established in 2020 by a group of committed sports enthusiasts cognisant of healthy and effective nutrition.
Contact info
3214, North Shore, Australia
- 1300 189 668
- accounts@prosupplement.com.au
- prosupplement.com.au
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Its not really that big of a deal
Its not really that big of a deal! I paid my money to you in return for a product, you sent me my product, as expected. Happy to get my goods, but its what was supposed to happen. 4 or 5 star reviews are for merchants to go way above and beyond normal service.
Updated Product, Helpful Response
Received a product that was different from what I ordered. Upon emailing they confirmed the ingredients are same and the company has stopped making the earlier ones. Also offered a refund. But based on their explanations I retained the product.
Poor communication and timelines
my products weren't dispatched within the promised timeline. Communication was lacking, took days for a reply to any emails I sent, and sometimes there was no reply. My request for a refund was ignored and eventually my products were duspatched, after 3 weeks of emailing and chasing up the company. It was very frustrating and I definitely will not be ordering again.
Legit Business
Whilst my order took a month to be delivered they did eventually get in touch to explain . Product delivered exactly as ordered. Legit business perhaps just with a few teething issues.
Excellent price
Excellent price, website was easy to navigate and delivery was easy to arrange
Quick and easy transaction
Quick and easy transaction. Speedy delivery. Products were spot on.
There was a collection option on the site but couldn’t find an address to pick up??? Would love to pick up next time and grab other supplements while I am there.
Recived my order within 5 days
Recived my order within 5 days , good condition good quality. Happy to recommend
POWER SURGE IN A TABLET - MY EXPERIENCE WITH MUSCLETECH PLATINUM 100% CAFFEINE
From the moment I popped the first tablet of MuscleTech Essential Series Platinum 100% Caffeine (220 mg, 125 tablets) into my routine, it felt like I’d flipped the switch on next‑level alertness and energy. Here’s why I’m giving this a glowing review:
What I loved
- The dosage is spot‑on: each tablet delivers 220 mg of pure caffeine, clearly stated in the product description.
- No weird tastes or flavours. Just straightforward, caffeine‑only fuel.
- It gave a crisp lift of energy and mental clarity without the usual “coffee jitters” that sometimes drag me down.
- Versatility: whether gearing up for a workout or needing that sharp focus during a long work day, this tablet had my back.
- Excellent value for what it offers. 125 tablets means plenty of uses.
- The brand has credibility: the product page emphasises “100% pure caffeine – pure and potent” and positions it as a performance‑enhancer.
Things to keep in mind
- It’s potent: the label advises taking half a tablet when assessing tolerance, and not taking it within five hours of bedtime.
- Because it’s essentially pure caffeine, you’ll want to avoid stacking with other stimulants or lots of coffee.
- As always: individual responses vary, so what felt seamless for me might be different for someone with caffeine sensitivity.
Final verdict
If you’re looking for a clean, reliable way to boost energy and sharpen focus (whether for the gym, early morning leadership prep, or simply powering through a busy day), this tablet delivers. It’s no gimmick; just straightforward performance support. I’d definitely recommend it for anyone comfortable with caffeine and seeking a dependable kick.
DO NOT BUY FROM THEM
If I could give a ZERO Star review I would.
I received the ZMA supplement.
The screw top was not sealed with the plastic security seal.
I opened it, the security seal was also open.
Multiple emails including sales email and 1300 number, went to messages they are supposed to respond within 24hrs no response still!

Reply from ProSupplements
Excellent -! Both service and delivery
Excellent . Fast delivery . Great product . Will always use !
Easy to order
Easy to order & delivery was quick & tracking details emailed. Lots of product options & products on stock
Sold as 1000mg capsule and it is 500mg…
Great service very responsive and care about customers opinions and suggestions.

Reply from ProSupplements
Great people to deal with
Easy web sites to what i was looking for! Very fast delivery & notified where my parcel was
Great service and good prices.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







