PROTECTION PLUS ® Reviews 334

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I recently got my home security cameras replaced and Aaron, Tyrel and Max came to do the job. They worked non-stop all day to make sure all the cameras were installed properly. I was really impressed... See more

Rated 3 out of 5 stars

Salesperson was very friendly and knowledgeable. The installation however did not go as smoothly as we thought it would. The technician did not clean after himself and scratched a brand new door that... See more

Company replied

Rated 5 out of 5 stars

Steve Ali came to re install sensors after we had our windows changed. Not only was he incredible nice, knowledgeable and clean he went out of this way to to do exactly what he promised. Between the... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM THEM. IT IS A SCAM! The shoes look nothing like their photos and do absolutley nothing to help your orthopedic issues. They are not true to size and their refund policy is a joke. Ba... See more

Company replied

Company details

  1. Security Equipment Store
  2. Locksmith
  3. Security Service
  4. Security System Installer
  5. Security System Supplier

Information provided by various external sources

Since 1994, over 25,000 Canadian home and business owners have chosen PROTECTION PLUS® to provide them with customized, integrated security solutions. PROTECTION PLUS is Canada's Premier Authorized Honeywell Home and Resideo Security Dealer. Other premium brands we use include ALARM-i Video Alarm Verification Systems, MUL-T-LOCK, MEDECO, Openpath Acces Control Systems, Madico Security Window Film, and more. We are one of a select few companies in Canada that are U.L.C. listed for Commercial Alarm Installations. PROTECTION PLUS provides customers with professionally designed, installed and serviced residential and commercial security solutions. Our Residential and Commercial services include; Alarm Systems / Locksmith and Keying Services / ALARM-i Video Verified Alarm Systems / Safes / Security Camera Systems / Standard and Video Intercoms/ Access Control / Security Bars and Gates / Security Window Film / Remote Services / Smart Monitoring / Fire and Life Safety Protection / Monitoring Service / Automatic Door Openers / Police and Private Guard Response and more... Ask about us creating a customized security solution that fits your unique requirements and your budget. Call 1-855-365-PLUS (7587) and speak with one of our Security Experts and set up a no-obligation SECURITY AUDIT of your home or business today! PROTECTION PLUS ....... REAL.TRUSTED.SECURITY.™


Contact info

3.7

Average

TrustScore 3.5 out of 5

334 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service and dependable

This is the second time I used Protection Plus and had John come out to help. First time was for my personal residence and second was for my office. On both occasions John was very helpful, on time and provided great tips and advice on how to protect my home and office based on the work he was doing. Highly recommend!!

May 10, 2019
Unprompted review
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Reply from PROTECTION PLUS ®

Jay, thank you for your recommendation and trust in Protection Plus.

Rated 5 out of 5 stars

John V

John V. is a great Rep. He continuously makes the effort to get to our requests to fix the problem(s). He is very nice and love his accent.

May 9, 2019
Unprompted review
PROTECTION PLUS ® logo

Reply from PROTECTION PLUS ®

Thank you, will forward your kind words to John!

Rated 5 out of 5 stars

Highly recommended

Dealt with Brian (salesperson) and Jason (installer). Both were very efficient and polite. Great price and excellent service.

April 25, 2019
Unprompted review
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Reply from PROTECTION PLUS ®

Thank you Bob, your kind words are much appreciated.

Rated 5 out of 5 stars

We were having issues with our Wi-Fi…

We were having issues with our Wi-Fi signal so we decided to go with the iVision because it doesn't require an internet connection and we can see who's at our door when it rings. Which is all we really wanted and it snaps a picture of whoever rings the doorbell

March 29, 2019
Unprompted review
Rated 5 out of 5 stars

Security measures for new home

John and his team were fast, friendly and reasonably priced. They come in and got the job done right away. I sleep better at night knowing my family is safe thanks to them. John suggested security film on the windows which we never knew existed! Great alternative to bars.

December 28, 2018
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Good customer service, competitive rates, install was very smooth. I would recommend protection plus.

December 4, 2018
Unprompted review
Rated 5 out of 5 stars

Great job

Team showed up on time. Great communication leading up to the install. Very professional and highly conscientious. Would highly recommend.

November 5, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Service !

We have been using Protection Plus for the past 5 years and are very happy with their services.

October 5, 2018
Unprompted review
Rated 5 out of 5 stars

Security system and Locks

I have installed the security system and changed 3 locks with PROTECTION PLUS. Brain is very nice and knowledgeable. He provided us very good suggestions. He made suggestion on our budget to maximize our benefit.
On the day, the locksmith, John and the gentlemen (sorry I forget his name) to install the security system came on time. They are very professional and did a very good job. John also helped us to fix some issues on our doors.
The experience with PROTECTION PLUS is very good.

October 4, 2018
Unprompted review
Rated 4 out of 5 stars

I have been the customer for the last weeks

I have been the customer of Protection Plus for the last few weeks and I can only say good things about it.

The service works as advertised, the security system is easy to use and it feels very reliable.

One thing to improve on. I have had two service calls to have some parts of security system to be installed even though this could have been done in one appointment.

Other than that it's a great company. I would definitely recommend it to all of my friends and family

September 19, 2018
Unprompted review
Rated 5 out of 5 stars

Definitely would recommend

I called Protection Plus because of their reviews. I checked multiple sources. Brian was great guy to speak with. Explained my options well and within few days my house was protected. Technician was just as nice as Brian. I would definitely recommend.

September 15, 2018
Unprompted review
Rated 5 out of 5 stars

Great Experience

Easy process from initial quotation to install, very quick responses to questions, knowledgeable staff. A great experience working with them.

September 10, 2018
Unprompted review
Rated 4 out of 5 stars

Professional and clean work.

the experience was very nice and professional. The communication was via email and phone call,
they show up on time and did a clean job .
We installed cameras and the alarm system great work.

September 8, 2018
Unprompted review
Rated 5 out of 5 stars

Home Alarm Installation

We have dealt with Wayne and Jason at Protection Plus for over 6 years in having a home alarm set up and installed for both of our homes that we have lived in. They answered any and all our questions we had and only recommended the necessary alarm equipment required before and during installation without being pushy in trying to sell us more of their products. Jason did a great job during the installation and kept our home clean and tidy when the work was completed. We highly recommend PP for their excellent customer service and professional alarm installation and would not hesitate to use them again for another move.

August 30, 2018
Unprompted review
PROTECTION PLUS ® logo

Reply from PROTECTION PLUS ®

Thank you for being a long time valued customer! all the best.

Rated 5 out of 5 stars

I’ve been using Protection Plus as my…

I’ve been using Protection Plus as my security monitoring company for 3 years and have always had a positive experience when dealing with them. Wayne and his staff are extremely helpful and accommodating. I recommend Protection Plus 100%.

August 21, 2018
Unprompted review
PROTECTION PLUS ® logo

Reply from PROTECTION PLUS ®

Thanks 100%!

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