We were informed every step of the way by dedicated members of their staff. At no time did I feel rushed into making any kind of decisions. When we had concerns Ralph one of their managers contacted u... See more
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Having protected over 500,000 UK families since 2010, Protect Line are the experts when it comes to life insurance and critical illness cover. As one of the country's leading fee-free brokers, we work with all the well-known insurers like Legal and General, LV=, Aviva, HSBC, Scottish Widows and VitalityLife to compare quotes and find the perfect products for our customers. No hidden charges, No pushy salesmen, No overseas call-centres. Just friendly, impartial assistance from an experienced and award-winning team based in Dorset and London.
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Bourne Gate, BH12 1DY, Poole, United Kingdom
Replied to 54% of negative reviews
Typically replies within 1 week
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The agent I spoke to was very cheerful and pretty funny, we were having two conversations at the same time but this didn’t detract from him doing his job very well, he ran me through all the options available to me, he didn’t just offer the dearest option and I was free to choose the vendor I wanted. I was also informed of all the perks that went along with my insurance. All in all it was a very pleasant experience and excellent service. Will be using the service again when my son comes of age in August
Luke Hampton was great, made the process nice and easy
Well organised staffs and very patient.
Trinity any car as their own.
The staff was very helpful and friendly. The service is great

Reply from Protect Line - Life Insurance
Luke was professional, patient, and clear when explaining my insurance plan options. He answered all my questions thoroughly without any pressure. Highly recommend—excellent service!
Very satisfied.

Reply from Protect Line - Life Insurance

Reply from Protect Line - Life Insurance

Reply from Protect Line - Life Insurance
My case worker Dan was amazing very chatty and polite and went through everything for me

Reply from Protect Line - Life Insurance
What makes this great experience that james was so professional made me feel at ease well done James 10/10 excellent work

Reply from Protect Line - Life Insurance
Had a really open and engaging discussion. It felt informative and friendly, looking at what’s best for my family situation.

Reply from Protect Line - Life Insurance

Reply from Protect Line - Life Insurance

Reply from Protect Line - Life Insurance
My experience was with Emily who was most professional! She made the experience relaxing in how she communicated and was very clear in her delivery. She made me feel quite at ease when going through some very sensitive conversations. Thank you Emily!

Reply from Protect Line - Life Insurance
Great understanding of customer needs. Brilliant service all round.

Reply from Protect Line - Life Insurance

Reply from Protect Line - Life Insurance
Very helpful well spoken made me understand things that I didn't thank you kind regards Andrew 👍

Reply from Protect Line - Life Insurance
Great customer service. Being neurodivergent everything was explained to me and regular check-ins to make sure I was not overloaded with information and that I understood everything.

Reply from Protect Line - Life Insurance
I had a really good experience staff was really nice

Reply from Protect Line - Life Insurance
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