I have had a mixed experience with Proto-PIC over multiple orders. My initial small purchases went smoothly, but a larger order faced significant delays, which were only addressed after persistent com... See more
Proto-PIC
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See what reviewers are saying
I ordered few times (small orders) from proto-pic and everything was fine, but.... We ordered a bunch of stuff for arduino workshops for my company. The order was pretty big (around 1000 pounds).... See more
Company replied
I ordered my Arduino Uno from these guys and followed up the order after that with more stuff, so far I have bought my XRF modules, a few Xbee shields and an Arduino Fio as well.... delivery each ti... See more
Really great experience with Proto-Pic. They seem to be the only supplier that sells exactly the components I’m looking for. Also very refreshing to speak to someone on the phone who seems to actually... See more
Company details
Written by the company
Since 2006 Proto-Pic has become a well-recognised and trusted brand in the world of Hobby and Educational Electronics both here in the UK and in the US. We are always looking for new and engaging products to introduce to the market. Building the next generation of engineers is a vital driver in what we do and we strive to unlock the imagination of people of all ages, drawing them in to a world of colourful creativity, automation and robotics. It is quite simply astounding with what you can do the a BBC Micro:Bit, a handful of our accessories and a little imagination.
Contact info
Unit 26, Dunnikier Business Park, KY1 3LW, Kirkcaldy, United Kingdom
- +44(0)1592 377554
- sales@proto-pic.co.uk
- proto-pic.co.uk
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Good Service, Good product
My NFC shield was delivered promptly. When I had an issue with it, they accepted it back and were quick to offer a refund or replacement. Turns out it was a soldering error on my part, and the staff re-soldered the pins very professionally. Would buy from them again!
Excellent Customer Service
My order didn't turn up due to me putting accidentally putting the wrong postcode on the shipping address so I replied to my shipping confirmation to ask what happened to my parcel but no reply (the sending address isn't one that is read by proto-pic).
I then submitted a form on their website for order problems but no reply to that either!
In fact there was a reply that ended up in my spam folder!
Then they phoned me up and sorted everything out, they are sending out a new package free of charge.
So, lessons learned are -
Don't reply to order emails because those emails aren't read.
Check spam folder in case gmail mis-labels valid email as spam.
Put the correct postcode in when I oder something!
Thanks to proto-pic for sorting it all out, impressive customer service.
Spot on.
Excellent fast delivery - everything has arrived promptly, nicely packaged and all in perfect working order... Can't ask for anything more (good/competitive prices as well).
All round Excellence
Excellent overall service, great packaging, delivery times and very competitive prices. Highly recommended.
Simply perfect.
Incredibly fast dispatch and delivery. I ordered the SparkFun Inventor's Kit yesterday afternoon and it arrived this morning, well packaged and in perfect condition. And with the 10% student discount I got the deal was even better. I think I have a new favourite electronic components supplier.
delivery on schedule.
OK. Not fully tested yet. No instructions provided
Quick delivery of the product I wanted.
Received the product well packaged, and in perfect working order, within just a couple of days. Good , for UK delivery to Eire.
Excellent reliable service
I've ordered from Proto-pic.co.uk on a number of times and have always received excellent service from them with excellent reliable next day delivery.
I've been very impressed so far with the service received so can't recommend them enough.
superb knowledge and customer service
superb knowledge and customer service, they were extremely helpful and prompt in all correspondence.
Excellent service and communication!
It was my first time that I bought these electronic parts for my BSc. project and they have a wide variety of products that I am interested in. I will definitely shop with them again in the near future. What was even more satisfactory is there speedy delivery! Every time I needed an electronic part, it was always available at my door step the very next day.
Great service and quick delivery
Done two orders through protopic. First one arrived quickly but was DOA - great communication with protopic, returned to them and a new one (working) arrived promptly. Second order has arrive quickly also and is fully working.
Great service and fast shipping!
Friendly people answering the e-mails:)
They do what they say on the tin!
Prompt, well packaged, accurate, 100% working. Their data is very reliable...
No hassle purchase.
I wanted a USB PIC Programmer and found one on Proto Pic to my liking. Ordered it on the Sunday, and it came on the Tuesday. Fantastic!
plus great service, product, shipping - minus is a bit pricy
Found it to be excellent service and great products. Just a bit more pricey than buying cheap from china
Great prices, unbelievable delivery speed!
We've used this site a lot at work for buying in components. The service is always exceptional, the prices are very reasonable, and the delivery speed is outstanding. I once ordered something at 3:30pm and it arrived the next morning at 9:00am: don't think I could beat that if I drove there myself! There catalogue is always expanding, and if you want something that isn't there they'll bend over backwards to help. One of the best sites I've ever dealt with.
Great prices, fast delivery, well packaged.
purchased bits for a quadcopter, professional service.
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