Proudlysupportlocal Reviews 

4
TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.1

All reviews

(4)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Not as illustrated

Since my review regarding the sweat shirts I received, the company has apologised sincerely and has offered a refund. I have accepted and will be donating it to the Poppy Appeal when it starts. This was all resolved rapidly hence the five stars now

September 13, 2026
Unprompted review
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Reply from Proudlysupportlocal

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@proudlysupportlocal.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 2 out of 5 stars

Have e-mailed 3 times since 30th July…

Have e-mailed 3 times since 30th July 2026 requesting an address to return an item for a refund. The instructions on their website states to contact them for a return address .The item sizing is not good but still awaiting a reply!

July 30, 2026
Unprompted review
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Reply from Proudlysupportlocal

Dear Customer, thank you for your feedback. We’re sorry to hear the size didn’t meet your expectations. Please contact our support team at service@proudlysupportlocal.com with your order details, and we’ll work to find a suitable solution for you. Thank you for your understanding.

Rated 1 out of 5 stars

Very poor quality shirt

The polo shirt looks wonderful on the advert. Once delivered, the reality is a very poor quality synthetic product that is not worth the money. I would not recommend these products.

July 30, 2026
Unprompted review
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Reply from Proudlysupportlocal

Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@proudlysupportlocal.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.

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