We bought a new work van in August 2023 from Provans Leeds and can't reccomend them enough, the service was excellent and the van is amazing, extensive service history, very clean, well looked after a... See more
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We Came to Provans to view and in the hope to purchase a van for our business. We was not disappointed JENNY who works there was fantastic to deal with any little enquiry or concern we had she deal... See more
I purchased a van in February and all was great then after 3 month the van went into limp mode, I phoned up and got the van booked in for repair under the 6 month warranty. I was told it just needed a... See more
Company replied
My uncle needed a new van after his broke down beyond repair, the entire process was made easy by Helen and Jen, from the first viewing, to setting up finance and delivery, I have nothing but good thi... See more
Company details
Written by the company
Provans is part of the NL Group, who are the largest independent vehicle lease company in the North of England. We are a family owned business and have been involved in the transport industry for over 45 years. We have branches in Leeds, Wakefield, St Helens and Darlington. We have over 3000 vehicles on fleet but we only pick the best ones for our Provans site. Our customer service is second to none, we make customer satisfaction our priority. Feel free to call in for a chat or a look around, we will be happy to see you!
Contact info
139 GELDERD RD, LS12 6BZ, LEEDS, United Kingdom
- 01132436566
- sales@provans.co.uk
- provans.co.uk
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Helen was lovely to deal with
Helen was lovely to deal with. Very professional and responsive to my questions. Happy to recommend these guys. Thanks, Sean
Helen and the team have been amazing…
Helen and the team have been amazing from start to finish. Customer service at its best. Will definitely be recommending to friends and family.
All Round Brilliant Service and Vehicles
I have bought a number of vehicles from Provans over the years and wouldn't consider going anywhere else. The staff go over and above to meet requirements and the vehicles are all prepared to the highest of standards. I feel confident in knowing we're buying vehicles we can rely on.
I look forward to buying from Provans again in the near future.
Tom Newsome
Mk2
luton van purchase
I recently purchased a van from provans and all i can say is excellent sales manager helen was fantastic nothing was too much trouble anything requested was done van was delivered earlier than expected well done great service.
My uncle needed a new van……
My uncle needed a new van after his broke down beyond repair, the entire process was made easy by Helen and Jen, from the first viewing, to setting up finance and delivery, I have nothing but good things to say and will recommend them to anyone, and he loves his new Crafter! Fabulous service
I always deal with Helen and we get a…
I always deal with Helen and we get a great service everytime
Thanks
Top vans and brilliant customer service
I would highly recommend buying a van from these guys. Helen goes above and beyond to provide a gold star service. Making sure everything runs smoothly from start to finish. No hidden costs straight up and honest, brilliant service.
I live in Darlington and saw a van on…
I live in Darlington and saw a van on ProVans online. Nothing was too much trouble for Helen and staff there they brought it up to the Darlington depot once I purchased it. Had new MOT and service and all inspected and very clean
Would recommend
Excellent service from beginning to…
Excellent service from beginning to end. The staff were friendly and helpful throughout and eased my fears. I look forwards to doing business with them in the near future!
Highly recommend
Purchased a vehicle recently, service was excellent and an easy experience. I would definitely recommend Provans and will be back in the future.
Great from start to finish!
Great service from start to finish.
Helen and Wayne were great to deal with when buying my Ford Ranger.
Full service history and a top class vehicle.
What more can you ask for?
Will definitely be coming back for my next vehicle.
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