Provide Capital Reviews 

61
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I'm writing on behalf of my brother. It went well for 2 years but then it all fell away. Excuses and lies were plenty. We kept the faith but we were fooled. Lost a huge amount. Applied for unemp... See more

Rated 1 out of 5 stars

Be very careful everyone who has lost money with provide capital. Scammers will be contacting you offering to get your money back!!!!! Please do alot of research!!!!!!!!!

Rated 1 out of 5 stars

Provide Capital has ceased all communication with me and other clients. Interest payments have ceased and emails are not being responded. Has Jessie Page lost her job? Is the company solvent? I have r... See more

Rated 4 out of 5 stars

Provide Capital have been very reliable with their returns. We think that our retirement money is earning us reasonably better returns than banks and other financial investments in the current financ... See more

Company details

  1. Investment Company

Written by the company

Provide Capital is an Australian private equity investment company. Our mission is to bring about positive change in society by making meaningful investments that deliver profit and social benefit. We help our clients earn competitive fixed interest rates of 5.25%-8.45% p.a. on their capital via The Lending Program.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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1.4

All reviews

(61)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware

I have dealt with this company for over 3 years I have to say I will never deal with again with so many empty promises and lack of communication left me feeling like I made the wrong decision on investing with them.
I did have great communication towards the end with Jessie but it was too little too late.
It also took nearly 3 months after my contract to return the money I invested.

February 5, 2025
Unprompted review
Provide Capital logo

Reply from Provide Capital

Hi Ben, we appreciate your understanding. The delays were outside the company's control as advised. Thank you for confirming you received payment in full including interest.

Rated 1 out of 5 stars

BEWARE

I had money invested with Provide Capital and when Maturity date came around they found numerous excuses why not to pay out.
Be very careful if you are considering this company.
I have tried to delete my previous review without success.

October 27, 2023
Unprompted review
Provide Capital logo

Reply from Provide Capital

Provide Capital is actively taking steps to address the concerns raised in these recent reviews. The company's management takes these matters seriously and is working on a resolution to protect the interests of its clients. Further updates will be communicated as and when they are available.

Rated 3 out of 5 stars

Disappointed

Invested for 1 year and interest was paid promptly every month which was an excellent outcome.
The withdrawal process was frustrating and took 3 months to finalize. I was told the delay was due to the 'Middle East' and 'Liquidity problems'. The payments were paid in 3 tranches. I was the one who initiated all communications over the 3 month period. As a pensioner, I required the withdrawal ASAP for personal reasons. PC did not seem to take my personal circumstances into consideration when finalizing the withdrawal process. Jesse, from PR was very helpful and acted immediately on my concerns.

March 1, 2024
Unprompted review
Provide Capital logo

Reply from Provide Capital

Provide Capital is actively taking steps to address the concerns raised in these recent reviews. The company's management takes these matters seriously and is working on a resolution to protect the interests of its clients. Further updates will be communicated as and when they are available.

Rated 5 out of 5 stars

We invested in Provide Capital about 18…

We invested in Provide Capital about 18 months ago, initially on a twelve month contract and then an extended six month contract. Every interest payment was received on the nominated date and at the end of the second contract our capital was returned to our personal account in full and on time. Our company contacts were Mario and more recently Jessie both whom are excellent people to deal with. Any inquiries we had during the journey were answered promptly and professionally.

We feel our total experience to the point of having our invested funds returned allows us to offer an opinion that should carry weight for Provide Capital. We will have no problem choosing to invest with this company again or for that matter recommending them to our friends and family.

June 30, 2023
Unprompted review
Rated 1 out of 5 stars

Please read the recent judgement…

Please read the recent judgement against Provide Capital in the Federal Court of Australia VID712/2022.
Paragraph 65 shows the link between Provide Capital and James Mawhinney.

Provide Capital claims I am not a real person, clearly I am and wish to remain anonymous. I have unfortunately had dealings with James Mawhinney and the recent judgement shows he is behind Provide Capital and unsuspecting investors need to be aware of this...

October 18, 2023
Unprompted review
Provide Capital logo

Reply from Provide Capital

This review has been flagged with Trustpilot. Trustpilot has informed us that this user will be blocked if they continue writing reviews of this nature.

Rated 4 out of 5 stars

Provide Capital have been very reliable…

Provide Capital have been very reliable with their returns. We think that our retirement money is earning us reasonably better returns than banks and other financial investments in the current financial economy.
Our money is locked in for 3 years and firstly went into C.B.D to do our due diligence, all good to date. :)

September 10, 2023
Unprompted review
Rated 1 out of 5 stars

My further research found that ASIC has…

My further research found that ASIC has issued action in Federal Court against Provide Capital

ASIC has commenced proceedings in the Federal Court against Provide Nominees Pty Ltd, trading as Provide Capital, seeking orders under s70 of the ASIC Act.

As part of an ongoing investigation, ASIC previously served a notice to produce documents on Provide Capital.

ASIC alleges Provide Capital failed to produce documents as required by the notice without reasonable excuse.

Section 33 of the ASIC Act allows ASIC to require the production of documents from a person, including a company.

If a person fails to comply with such a request, ASIC can certify non-compliance and seek orders form the Court compelling production in the event the Court is satisfied that there has been non-compliance by the person without reasonable excuse.

Be careful please

April 3, 2023
Provide Capital logo

Reply from Provide Capital

‘Lucy’ is not a real customer. The review has been flagged by Trustpilot. ‘Lucy’ has previously had their reviews removed as they breached Trustpilot’s guidelines.

Rated 5 out of 5 stars

PROFESSIONAL CONDUCT

HI I AM WRITING THIS REVIEW ON BRIAN SINGH AN EMPLOYEE OF PROVIDE CAPITAL. WITH NUMBEROUS MOBILE PHONE CONVERSATIONS WITH BRIAN I FOUND HIM TO BE VERY CONSCIENTIOUS,HONEST AND EASY TO COMPREHEND THE DIFFERENT INVESTMENT FORMATS. HE ALSO HAD A PLEASANT PERSONALITY WHICH WAS HELPFUL IN DECIDING MY FINIANCAL INVESTMENT.I HOPE WE CONTINUE TO ENJOY THE CURRENT ARRANGEMENT AND MAKE EACH OTHER A LITTLE BIT MORE WEALTHY.

REGARDS. BILL WOOD.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Good customer experience

We have been customers of Provide Capital for a short time , and dealing with Mario Tabone, and him to be an excellent person full of information. always ready to and answer any questions. We would gladley give 5 stars to Mario, for his knowledge manner courtesy.

January 31, 2023
Unprompted review
Rated 1 out of 5 stars

I found some disturbing articles about…

I found some disturbing articles about this company on the financial review web site. Handle with care.

Addition made after Provide Capital's allegation that my comments are fake news

So according to Provide Capital I am sharing fake news so I would like to assist potential investors by guiding them to where I found the articles and thus they can choose to verify if they wish to. Furthermore I discovered that ASIC have launched proceedings against Provide Capital in December 2022. You can shoot down the messenger but if you simply search "Australian financial review Provide Capital" or go to the ASIC site and search Provide Capital you will immediately find the articles I've mentioned. Again I would suggest beware. I'm not making allegations against the company. I am however sharing evidence that I discovered that raised concerns in my mind

Update

Provide Capital have now edited their comment, deleting their previous allegation that I am spreading fake news to now indicating my comments are not based on a genuine consumer experience. I did infact have a genuine consumer experience. I spoke to Provide Capital while looking for a potential investment and after speaking to them I exercised due diligence, undertook some research and found the articles I have listed above. Pretty simple really. I suggest anyone considering investing with Provide Capital or for that matter, considering investing with any third party, should undertake their own research before parting with their hard earned cash.

February 8, 2023
Unprompted review
Provide Capital logo

Reply from Provide Capital

This review is not based on a genuine buying experience. We recommend all clients speak with us directly if they have any questions. It has been flagged with Trustpilot.

Rated 5 out of 5 stars

Fantastic company with such a high…

Fantastic company with such a high level of service, no fees, min risk and genuine people.
Mario has blown us away with his patience and willingness to assist us all the way.
For us, it is very important that we do business with honesty, punctuality and professionalism while keeping our funds as safe as possible.
We will never leave our hard-earned money in the banks again due to the weak Gov guarantee that doesn't cover bugger all.
Yet with Provide Capital our money is not only getting a great return, but it is also much safer than investing it with financial planners that rip us off with fees while losing our money.
We are very confident in referring everyone we know to Mario at Provide Capital.
Thank you Mario for your integrity and friendly service.
We look forward to meeting you in person someday soon.

November 14, 2022
Unprompted review
Rated 5 out of 5 stars

Honest and Knowledgeable

I could not fault Provide Capital. My family and I have dealt with this company on numerous occasions and have found both Mario in Melbourne and Brian in Sydney to be honest, knowledgeable and extremely easy to communicate with as nothing is a problem. If you are looking for a company with personal service then this is the company to look after your investment.

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

peace of mind

Been with Provide Capital for just over 6 months, Mario Tabone has just taken over my investment and so far l am very happy with him, always gets back to me when l leave messages and is very helpful and professional.
I'm impressed with his overall care and his customer service.

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

I Highly recommend Provide Capital for…

I Highly recommend Provide Capital for any investments Mario Tabone walked me through the whole process and answered any questions I had so professionally and clearly so I could make a very informed decision about my investment with them. We keep in touch on a regular basis with long chats on the phone about my investment and life in general excellent customer service anytime any day extremely professional at all times an absolute pleasure to do business with 5 stars.

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

Investing is easy and the team always responsive

I was looking online for an investment which would return more than a savings account. I spotted the advertised services of “Provide Capital “. Out of curiosity, I investigated the company and got in touch with a team leader who explained the investing and lending process thoroughly. I was impressed by the professionalism of the company, and after some due diligence, I joined their scheme. I have never regretted it.

Investing is easy and the team always responsive to my enquiries. I highly recommend the company.

August 22, 2022
Rated 5 out of 5 stars

Very very apprehensive in parting with…

Very very apprehensive in parting with our money. But after talking to a lady not once but many times we decided to invest. We are in for the long haul as we are travellers. This lady is now considered a friend and we keep in contact occasionally. Would I recommend Provide Capital yes very easily contact them and have a talk

August 22, 2022
Rated 5 out of 5 stars

Friendly and Professional

I have recently made two investments with Provide Capital, for differing periods and amounts. Both transactions have been handled seamlessly and paperwork promptly processed. All communication has been friendly and professional, making me feel part of the team.

August 16, 2022

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